Italy fines Apple for its unclear Apple Care guarantee

AppleCare

Surely you remember that issue in which Apple did not fare too well due to the confusion that its Apple Care product as if it were an additional guarantee for the period of two years. In fact, the European Union has a common policy in this respect that obliges manufacturers to grant two years of guarantees on the products that are sold. Italy considered in 2011 that the apple could be breaking the law by not making it clear to users that they should not pay anything extra for having what the norm gave them.

In this case, the entity that would become the Market Commission in Spain has deliberated that Apple is guilty, and has sentenced her to pay a fine of a few zeros. The total that the apple had to pay for the confusion generated by Apple Care amounts to 900.000 euros. Among the charges you have been charged is the induction of confusion and the possibility of increasing the profits of your products by showing customers information that is not entirely correct.

La condemnation does not end the controversy over Apple Care. Actually, it marks more of a continue in the case of Italy. The fine is only one of the parts that have been demanded from Apple. The rest has to do with strictly complying with the law and showing consumers the correct information about the guarantee that is offered by law and the guarantee that may be additional such as the product that Apple sells.

Remember that in the Spanish case, you buy the product you buy from Apple, the brand is obliged to cover the defects or factory and operation problems if there has been no incident for a period of 2 years without having to pay anything for it.


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