Apple's solution to WiFi problems

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It is known that One of the problems that many users have experienced with the iPhone OS 3.0 has been the issue of WiFi networks. Sometimes it was impossible to get the device to detect new or existing networks, causing what is known as anger or anger in the user.

The solution given by Apple has been updated in its online help and basically prompt us to (in this order) do:

  1. Restore network settings.
  2. Delete contents and settings.
  3. Restore in iTunes.
  4. Go to the SAT if nothing has worked.

And as they comment on Appleism, Free Apple Tip:

“If the terminal shows a Wi-Fi address and you still have problems connecting via Wi-Fi, we recommend you visit the Apple support page for more information, likewise if you have problems using Bluetooth, we suggest you go to the page Apple Support to solve your problems”.


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  1.   martin_kyep said

    Well, I am one who had problems with the Wi-Fi and I had no choice but to take it to the SAT and they gave me a new one (Apple's correct policy).
    regards

    1.    oscar said

      What and what do they ask you to be able to change the iPhone? I have a 4

  2.   Bill said

    If they have mounted it well with 3.0...

  3.   emilio pena said

    Well, my problem is that in the company where I work the connection is with a certificate and before it asked you for the username and password when you configured it and no more. Now every time I have to connect to the Wi-Fi it always asks me for the username and password... Thank you.

  4.   Elin said

    Emlio for that you can create certificates for the iphone with which to configure these data and not ask for them every time (in fact you can do complete configurations of the iphone). The software in question is called “iphone configuration utility” and you can download it from here:

    http://www.apple.com/support/iphone/enterprise/

    I hope it helps you 😉

  5.   emilio pena said

    Let's try and see! Now I'll tell you. Thank you very much Elin!!

  6.   Miguel said

    Before 3.0, at home it connected perfectly, now you have to be next to the router for it to connect, plus it takes a long time.
    I understand that if points 1,2, 3 and 3.0 recommended by Apple do not work, is it because XNUMX has "loaded" the Wi-Fi?
    oops, oops, oops, oops…

  7.   jordi said

    Do you know when 3.1 will be out?

  8.   Alonso said

    Hello friends! I've been having this problem for a long time... I have my 2G with version 2.2.1 and at first it did catch Wiffi but little by little it was failing... I only picked it up for 15 minutes in the morning... then it didn't pick it up... but it did detect it .. and now it doesn't even detect them!! I'm thinking of going to 3.0 now... but come on, I don't understand what this wiffi error is due to... someone explain it to me better.?? Would it be good for me to move it to 3.0?
    All the best. I await her response.

  9.   ovalix said

    Hello everyone!! My iphone 2g never had this problem, thank God, but a friend brought me his, and he can't find any Wi-Fi network, and I've been taking it to technicians and they tell me that the motherboard needs to be changed, which is very expensive by the way. But I have my suspicions, because the iPhone that works well has a different Wi-Fi address than the one that doesn't get a signal. If you go to settings

  10.   nicolas said

    Well, it's been a while since FW 2.2.1 that I had the WIFI dead, I installed version 1.1.1, 1.1.3, 1.1.4, 3.0 all of them! and I was never able to make it work again... because of what happened to many people... because in actualidad iphone They don't talk about that?!?!?!?!

  11.   joshelu said

    ovelix, that's normal, I'll explain it to you quickly: The router sends the information to the MAC address of the device's network card (what you call wifi address), if they were all the same, you and your friend could not use the wifi in the same network because the router would not know how to send the information to one or the other phone since both would have the same MAC, according to the body in charge of regulating MAC addresses, there cannot be two devices with the same MAC.

  12.   José Luis said

    It happened to me that it didn't work but I took it to the warranty, they sent me a new one, I think it should be reconditioned. Greetings

  13.   Jesus said

    I have a 3g and it worked perfectly until I installed 3.0. It was not instantaneous either, but little by little I began to notice that it was failing, until today it does not detect anything. And my question is: I bought it over the phone from Telefónica... where would I have to take it for the guarantee? To a nearby store?

    1.    JanGa said

      because your iphone is worth a dick wey

  14.   ok point said

    Is that the apple solution??? It's just that I'm laughing out loud, they don't exist, I put my iPhone next to any mobile phone with Wi-Fi, and I can stay for hours when most networks don't appear… a bit strong, let Apple go to bed and put a decent wifi……..greetings

  15.   Samuel said

    I'll also break with the suldion of appe, it seems like the joke of the computer scientist, the chemist and the engineer who are left lying without gasoline in a car...
    I have a wifi network at home and every so often the iphone loses the connection. I have to go back to edes and search for all the networks again and select my network to connect again, a real pain in the ass.
    ... oh! and I have tried the most professional apple solution several times already. You don't have to be an engineer to come up with one...

  16.   jose said

    SOFT 3.0 is simply useless, lousy.
    When will they release a new version?
    The WIFI also went away

  17.   cecilia ponce said

    I updated my iphone ... and now I can't send text messages to a particular phone number ... I don't know if this happens because when the update was done I had an unsent message written for that phone number ... for the message to be sent I have to edit the message received from that phone ... delete it and send my written text ... what do I do? I don't want to lose the history of that phone... I already updated it in the new version for the second time and nothing. Thank you and I look forward to your response
    Another problem I have with the messages is that they don't reach the recipients complete... why is it? Thanks again

  18.   Feedback said

    I have 3.1 installed on my iphone 3g... and the WIFI doesn't work, I checked it and they sent it to technical service... I hope it improves, it's not a cheap piece of equipment to present this type of problem... if it's the OS, what a pain I think we are getting the same as windows

  19.   jose said

    Incredible, guys read me.

    Putting it in the freezer works!!!!!!.

    Tested right now!!!!!

  20.   yeah said

    The freezer works while it's cold. If the water condenses inside the iPhone, it is damaged by water and you lose all warranty. If a version that improves it does not come out soon, say goodbye to having WIFI von the Iphone 3g V 3..1.3

  21.   alexis noah said

    Friends, just put the iphone in airplane mode and the wifi is perfect, it works for me on my iphone 2g with Jailbreak

  22.   river said

    my damn !!! iphone does not pick up signal or wifi what do I do?

  23.   daniel said

    They are some damn lambucios with that update mamaguevada they steal from us damn aplllllllllll lllllllllllllllllllleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee and your founder and all thievesssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss ssssssssss