Shortly after the iPad Pro was launched, as it reached its buyers, a problem began to appear on the internet that caused the device to lock up, rendering it totally unusable. In Cupertino they have recognized the problem and assure that the solution will come soon, offering right now as the only solution to do a complete reset of the device so that it works normally again. We give you the details below.
The problem occurs specifically when the device is first charged. When it is completed and reaches 100%, the iPad Pro is completely blocked without responding to anything we do to it. The screen is dark, as if it had been turned off, but it cannot be turned on. The solution? As usually happens in these cases, do a "hard reset": press the start button and the power button at the same time for about 10 seconds until the screen lights up and the apple logo appears in the middle. Once the restart is complete, the iPad will work properly and the battery will be fully charged.
The cause of this problem is unknown, and the solution to it is unknown at the moment. It is probably due to a software problem and the solution comes in the form of an update. The most disconcerting thing is that this problem indiscriminately affects users of any of the available models iPad Pro, and also not equally. There are users who have not suffered from this crash when loading it, and others have. As confirmed the other day in our podcast by one of our listeners who participated in it to tell us about his experience with the Apple tablet, the first full charge caused it to crash, but when charging it a second time he had no problem. We will see what is the solution that Apple finds.
I believe that only with respect the device does not work properly again. In addition, with what it is worth, not to respect it.
Not responding screen is on but not responding to touch