In Cupertino It is difficult for them to recognize when they do not do things well and sometimes it takes longer than what we might consider normal to create free repair programs. An example of this is found in the problems of the keyboards of the MacBook with butterfly mechanism, a replacement program that took almost 3 years to create.
However, at other times, a replacement program is pulled out of nowhere, a replacement to fix problems that have been detected on a small number of devices, as is the case of the one we tell you below.
Apple has created a new replacement program for iPhone 11 users (for this model only) who can exExperience issues where the screen stops responding.
This replacement program It is exclusive for the iPhone 11, so if you have this problem and your terminal is an iPhone 11 Pro or iPhone 11 Pro Max, you will have to wait for a new program or go directly to an Apple Store to have it fixed.
Apple has determined that a small percentage of iPhone 11 screens can stop responding to touch due to a problem with the display module. The terminals that may be affected by this issue were manufactured between November 2019 and May 2020.
Through this page, you can consult if your iPhone is among the possible affected entering your serial number. If so, through the website you can contact an Apple Store or find an authorized service provider to replace this module completely free of charge.
This program is available for all affected iPhone 11 models during two years after being purchased. If the terminal shows physical damage, Apple may refuse to repair it.