When we buy a new Apple product we have a legal warranty period of two years to which we can add one more year if we purchase the Apple Care purchase. Next, we are going to detail what each of these guarantees consists of and what would be the price of the repairs in the Authorized Technical Service most common that we can come across.
Clarifying concepts
Before starting we must bear in mind that the Apple's warranty by law is two years and in the event of any damage to our device they will fix it but we must take into account the place of purchase. In other words, it is common to find outlets that sell these products just as we can find them in an Apple Store but that "force" us to make use of their technical service before going through Apple.
This point can cause us big problems since if this technical service is not authorized, we will automatically lose the warranty with Apple.
On the other hand we have the option to buy AppleCare , which will give us one more year of warranty on our product. This service, unlike other insurance offered by other points of sale, can be purchased within 365 days of purchase.
Warranty on iPhone
It is undoubtedly Apple's best-selling product and therefore the one that makes the most visits to Technical Service. There are many iPhone users who think that because they are in possession of a warranty, any damage to their product is covered by Apple and it is not. The most common damages that usually occur are breakages or screen damage and battery problems. Let's analyze these two cases:
Starting at iPhone screen repairsWe must bear in mind that any problem caused accidentally will not be covered by Apple's warranty, so it will cost us money to fix it.
The following table shows the prices of changing the screen in each of the models. These prices apply if you need to replace the screen due to accidental damage or misuse, if it breaks during the warranty period or if the screen stops working and the iPhone is not under warranty, that is, any damage to the screen, not covered by warranty.
The second most common problem in iPhones is battery. If the duration of it is very short, more than normal with little use we must go to our nearest Apple Store.
In this case, the warranty does cover the costs of replacing the battery, but be careful, it will not always be the case. As is normal, before acting, Apple technicians will analyze our iPhone to verify that it is a faulty battery. Once diagnosed, we must take into account some aspects so that the warranty covers this replacement.
The battery must have between 80% and 100% of its original load capacity so that the change is totally free.
If not, we will have to pay an out-of-warranty battery service fee, as shown in the table below.
Finally, any other repair that we need on our iPhone such as damage to the start button, damage from liquids or an accessory always accidentally, whether or not it is under warranty, the appropriate rates will apply. These rates are difficult to estimate until the moment that an analysis of the device is carried out, but Apple does establish a price table where the maximum cost of a repair according to the model.
If you have problems with your battery, we invite you to read the following article to try to solve them. How to calibrate the iPhone battery.
AppleCare
As we said at the beginning, Apple offers us the AppleCare plan to be able to extend the warranty of our device year after year. With this guarantee we will have covered our iPhone, the battery (as long as it is not less than 80%) and the accessories.
The price of this for an iPhone is € 70 per year, a price that if we compare it with the cost of repairs, is much lower and we are covered for any damage.
Be very careful with acquiring this plan on websites other than the official or authorized by Apple, as they may be cheaper but when registering them they are totally false and do not serve us.
I think you have forgotten to say that in Spain the first year of warranty is direct with Apple and the second year is in the store where you bought it.
Also in the AppleCare section you say "extend the warranty year after year" but I think it can be confusing. You can only buy AppleCare once and it covers you for a total of two years from the time you buy the phone. And the "we are covered for any damage" is not true either, as AppleCare will not cover accidental damage (with the exception of AppleCare + which is not sold in Spain).
Mother of God what a disaster of article.
No, it's not really like that Jose, the two-year warranty according to the law, has to be managed AT THE POINT OF SALE, but Apple avoids inconvenience, since as the repair in the first year is going to be paid by (Apple) you save time and inconvenience to customers. If, for example, you buy the terminal in a large area, the two years MUST be managed by that large area, it will be taken to an authorized technical service or to Apple. and the invoice will be paid, if it is the first year Apple if it is the second The point of sale. being the first year that Apple has to pay for the repair, because they repair it and goodbye problems and less time wasted for customers.
http://civil.udg.es/normacivil/estatal/contract/L23-03.htm
here you have the guarantee law, you should read it, especially point 9
Article 9. Deadlines.
1. The seller is liable for any lack of conformity that appears within a period of two years from delivery. In second-hand goods, the seller and the consumer may agree on a shorter period, which may not be less than one year from delivery.
As you can see, THE SELLER says nothing about the manufacturer ...
The battery must have between 80% and 100% of its original charge capacity for the change to be completely free.
JAAAA, no way, the operating range of the iphone battery is from 100% to 80% (as the technicians explained to me when I had a problem with my battery, 90% battery ok, if it is within those limits They will not change it because it is within the parameters of use
Applecare section .. well said by Jose, Year by year? They only allow you to extend it 1 time, to cover the two-year warranty at Apple instead of at the point of sale.
as jose has said very well, covered against any MANUFACTURING DEFECT, damages are only covered by applecare + that in Spain there is no insurer that dares ...
With AppleCare and in the first year of the warranty, if the battery drops below 80% it will be replaced directly. I pass on the iPhone 6s and switch without problems. But it must be below 80%
I have an iPhone X and the system is bad, slow, sometimes the blocking action does not work, but if it recognizes the button press since if I activate the SOS it recognizes it, I also have problems with applications such as whatsapp, messenger . When I want to make a video call, it won't let me, I've already tried it with my other iPhones and if it works, the problem occurs only on the X, does anyone know if the guarantee sees those details?