Apple prepares a tool to diagnose problems with the battery

A few days after the publication of a statement on Apple's Chinese website regarding the battery problem that plagues some iPhone 6s users, the company has added new related information on the site. The release update reiterates the cause of the problem - some batteries were exposed to a damaging environment during manufacturing - while broadening the scope of the spectrum of affected customers facing the problem.

In the original message, Apple noted that "a small number" of iPhone 6s model phones distributed to its customers in September and October 2015 faced unexpected shutdowns due to prolonged exposure of batteries to a certain controlled environment. Now Apple reports that other customers have been discovered to be "out of the affected range" at first and have also been experiencing unexpected shutdowns of their iPhone 6s devices.

As it continues to address new issues with that "small number" of affected customers, Apple is preparing an iOS update that the company says will introduce "extra diagnostic capability" by which the company can gather information. and improve your ability to manage battery performance levels and unexpected shutdowns. The update will be available next week and Apple mentioned that the improvements and solutions discovered thanks to the referred diagnostic tool will be included in future software updates.

If you think you have one of those affected iPhone 6s phones, Apple has made a repair program available to you since last month, offering battery replacements for any iPhone 6s manufactured between September and October 2015, which is the Games containing devices affected by unexpected shutdowns. There is also a new tool for customers to enter their iPhone serial number and see if it fits into this replacement program.