Apple investigates a bug that leaves the iPhone 7 without service after disabling airplane mode

It was already taking. Apple put iOS 10 available to developers in early June, but these developers were unable to test the newly released system on an iPhone 7 that went on sale on September 16. It is now, when the first users already have it in their hands, when you can start to know how iOS 10 works on the new smartphone. Unsurprisingly, the first bugs.

Apple already knows a problem in which an iPhone 7 or iPhone 7 Plus cannot connect to the mobile network after disabling airplane mode. At the moment, the solution given by those from Cupertino is to restart the device but, if this does not work, another option is to remove the SIM card and put it back in its place. They are simple solutions, but if the problem is unknown, a user can be held incommunicado until they discover the fault and take action.

First known bug of the iPhone 7 and iOS 10

In the previous video we can see two iPhone, the one on the left a 6s and the one on the right a 7. Both devices are in airplane mode, this mode is deactivated and one reconnects to the data network while the other is not. capable.

The author of the video says he took his iPhone 7 to a Apple Store and that there they gave him a new terminal, but not before telling him that they had already seen similar problems before. Considering that the connection is lost when disabling airplane mode, everything seems to indicate that it is a software problem, so in all probability an update will be released sooner rather than later. If you are suffering from the problem, you can always go to an Apple Store to get a new iPhone 7, but the new one could suffer the same bug. Perhaps the best thing is to be patient and wait for iOS 10.0.2.