There are many of you who have a new apple device, a new device that you have been given in the last Christmas season. But What if your new iPad / iPhone / Mac doesn't work as well as it should?, Apple can repair it completely free of charge ... And yes, the issue of the half Moon in the front camera of the iPhone's it is also covered by warranty.
You have to keep in mind that you will not always need to have purchased an AppleCare coverage plan, Community laws establish a 2-year guarantee and your product should be repaired at no cost if any fault is detected in its manufacture. After the jump we tell you all the steps you must follow to locate the serial number of your device and check all active coverage by Apple.
Find the serial number or IMEI of your device
- In your Mac access the menu (top left in the status / menu bar)> About this Mac> Overview, your serial number will appear on the last line of the menu.
- In your iPhone or iPad: if your device is working, enter Settings > General > Information, a line will appear with your serial number and your IMEI.
- En iTunes: if your device is still working you can find the serial number / IMEI by connecting it and viewing the page «Summary" Of the device.
- If you still can't find it: Here You can find all the information from Apple to identify the serial number of your device.
Check the status of your warranty
When you know the serial number, enter it in the check page Apple support and maintenance coverage.
When you enter it, you will see a page like the one shown below:
As you can see, in the serial number that we have entered for the realization of this post, we have a valid purchase date (this should always appear with the green tick), the telephone technical assistance we have expired (to have it active we should have an AppleCare plan), and the maintenance and repair coverage It appears in blue to us due to having consumed the first year of the product warranty.
It is important to remember that in European Union It is established that all products purchased within the European Community (EC) have Two years warranty (that's why it appears in blue), yes, if you have not bought the device in an Apple Store (physical or online) during the second year you will have to go directly to the seller of the device.
ufffff that little I like the links that redirect you to enter the apple ID and password ...
You don't have to enter your Apple ID! You can manage it with the serial number without giving the other data.
The latter is not correct, the second year is managed from an Apple store or an authorized workshop, the client can process the guarantee from the establishment where he acquired it for convenience reasons but it is not mandatory, I know what I am talking about since I work in an authorized sat and I am a certified technician.
I always understood that the second year of warranty (if you had bought it from a dealer) was covered by that dealer. Some time ago with an iPhone 4 I went to the Apple Store and they told me that being within the second year of warranty I had to take it to the dealer where I bought it (ECI). Now you can take it to the Apple Store even if you haven't bought it there ???
Putting the purchase date is necessary, I suppose, to validate the guarantee, since I wanted to buy a second-hand apple tv the other day and they did not have a purchase ticket, the serial number did recognize it as apple tv but it asked me for one. Valid purchase date to see the warranty, is that correct?
Since there is no guarantee according to consumer law, does the guarantee appear as expired?