If any of your AirPods models are causing an annoying distortion in the sound they emit, there are a number of steps you can take to try to fix it before having to take them to Apple service.
These problems can be identified for example in telephone calls, where they can produce a certain echo or simply not produce absolute silence. Over time, these problems can spread and make one or both AirPods very annoying.
It will also depend on the type of music you listen to, where the effects of the distortion will be more or less noticeable. Nevertheless, There will be times when you will wear the AirPods and before you have given play, a small and annoying buzz may sound. As if the noise cancellation of the AirPods Pro is working incorrectly.
In any of the cases, there are a series of steps that you can take before contacting Apple's technical service so that they can give you a solution. These steps cannot guarantee a 100% problem correction but they have worked as they have been able to test them since AppleInsider. In addition, they are quick to carry out.
The first step is to correct the distortion of the AirPods
First of all you should clean the AirPod that is causing the problem well. You have to be extremely cautious with this point since both the AirPods and the Pro model are very delicate. Always try to do it without liquids, with a slightly damp cloth And remember to remove the pads on the Pro model to clean them in the same way.
Hopefully this could be the cause of your problem. However, if the problem continues after a deep cleaning, we can proceed to reset the AirPods to try to readjust them.
The second step would be to reset the AirPods
For perform the reset of the AirPods we must follow the following steps:
- Put the AirPods in their box
- Wait for at least 30 seconds and open the lid of the case without removing the AirPods
- On your iPhone, go to Settings, Bluetooth
- Find your AirPods in the list of available devices and click on the information button that will appear with an "i" on the right.
- Select "Forget this device" and confirm the action
- Close the lid of the AirPods again for at least another 30 seconds
- Open the lid keeping the AirPods inside
- Press and hold the back button on the case until the light flashes white
- With your iPhone in the amno and unlocked, follow the pairing process of the AirPods that should have been enabled
What we are doing with this process is really forcing AirPods and iPhone to start over from scratch with their Bluetooth connectivity. As if they had never met before. It is not very clear why Bluetooth connectivity can sometimes fail over time and this could be the solution.
If with these two steps you have not managed to solve the problem, unfortunately You will have to go to Apple's customer service and they can give you a solution. You can do it through this link.
On the other hand, it seems that Apple would have developed a tool that allows diagnosing certain problems with AirPods and has distributed it through the Apple Stores. Whether this is true or not Apple will try to give us solutions first that we can do by ourselves to resolve the issue with our AirPods before testing the device. After this tutorial you can tell them that you have done them when they tell you.
Let's solve it with "home methods" or having to take them to an Apple Store, the important thing is that we can go back to listening to music, calling, watching videos and all kinds of multimedia with our AirPods with the quality that they can give us the devices that have grown the most in recent years from the Cupertino company.
