How to request a refund in the App Store

Surely on more than one occasion you have bought an application and immediately afterwards you have regretted to do it because it was not what you expected, or you even feel cheated because the developer publishes false information in the description of the application, promising things that you will never get to do with it. It can also be the case that you have bought an application by accident, or that someone else has done it for you without being authorized. There are many reasons why you might consider claiming Apple for your money back, and in my own experience, despite what most people expect, Apple usually responds favorably.

Surely many of you do not know the procedure, and others know it but have never used it thinking that "for 89 cents it is not worth it" or "Apple will not pay attention to me." We show youThe simple steps to follow to claim Apple to get you money back for a purchase made incorrectly. Obviously we are talking about good cause, Apple checks each claim individually and if it does not find a good reason, it will not refund the money. We give you all the details below.

You will need a computer with iTunes installed, It does not matter if it is Mac or Windows. Access the iTunes Store and click on "Your account" in the right column.

You will have to scroll down a bit to access the section «Shopping history«, Then click on« See all », just to your right.

Then click on the conflicting purchase. Purchases are grouped by days, so you must first select the day you bought it, clicking on the arrow to the left of each date.

It will then break down everything you bought that day. Click on the button «Report a problem»To be able to choose which application you want to claim on.

Once this is done, you can click on "Report a problem" to the right of the application.

An Apple page will then open in your default browser where you can choose what the problem was. Select one of the options that appear in the drop-down, and if none works for you, write your claim in the window just below. Apple will contact you via email to comment on the case.

My personal experience has always been good with this type of claims, both for app purchases that did not meet expectations and for in-app purchases made accidentally. If you have a problem and you think you deserve your money back, try this.