What to do if your Apple ID is locked

Apple-ID-blocked

On some occasion we have all received this message on our computer, iPhone or iPad, and terror has run freely throughout our body. Our Apple ID has been blocked and at that moment we remember all our data, purchases from the App Store, iTunes, our credit cards ... You do not have to panic, it is just a message and our account is perfectly protected , in fact for that very reason it has become uninhabited. What are the reasons why this happened? What to do with a message like this? We will explain it to you all below.

Why is my account blocked?

When a person (or yourself) enter your account password, or repeatedly fail to answer security questions correctly, your account will be locked for security reasons., to avoid unauthorized access. This will prevent you from accessing Apple services until you verify your account. But before seeing how to achieve that, what messages can we see?

  • "This Apple ID has been disabled for security reasons"
  • "You cannot log in because the account has been deactivated for security reasons"
  • "This Apple ID has been blocked for security reasons"

All three messages are equivalent and mean the same, so the mode of action is the same in any of the three cases.

iForgot

How to unblock my account?

Apple has a specific website for this purpose: iForgot. In it you can unlock the account, recover your password or reset it to add a new one. But if you have XNUMX-Step Verification turned on, things aren't going to be that simple. Do you remember that security code that when activated Apple told you never to lose and that you should keep in a safe place? Well, this is the time to use it.

iForgot-key-recovery

With Two-Step Verification you need at least two of the following three items:

  • Your Apple ID password
  • Access to one of your trusted devices
  • Your recovery key

If you do not know your password and you have lost the recovery key, you will have no way to recover your account. Talk directly to Apple to try to solve the problem but it will be difficult to get it.

Two-factor authentication would be the solution

Apple introduced a new security system with iOS 9 and OS X El Capitan that improved Two-Step Verification, and it is called Two factor authentication. They seem the same but it is not, since the recovery key is dispensed with, and also Apple could always recover your account if you request it. This new security system is not yet available to everyone, as it is still under development. If you are one of the lucky ones to already have it active, perfect, if not, you will have to wait.


AirDrop for Windows, the best alternative
You are interested in:
How to use AirDrop on Windows PC
Follow us on Google News

10 comments, leave yours

Leave a Comment

Your email address will not be published. Required fields are marked with *

*

*

  1. Responsible for the data: AB Internet Networks 2008 SL
  2. Purpose of the data: Control SPAM, comment management.
  3. Legitimation: Your consent
  4. Communication of the data: The data will not be communicated to third parties except by legal obligation.
  5. Data storage: Database hosted by Occentus Networks (EU)
  6. Rights: At any time you can limit, recover and delete your information.

  1.   Fidel Lopez said

    I have been using Apple products for probably 10 years and have never seen that message.

  2.   Jeanette Angeles Valverde Delgado said

    how to achieve the AI ​​PHONE

  3.   Luis Alberto said

    How lucky you are, Fidel Lopez. That damn message has appeared to me. The funny thing (not so much really) is that I go to iforgot and put a new password and still, I can not access either from the iPhone or from the mac.
    And it's maddening. I do not know what to do

    1.    aledx said

      could you solve your problem ???

  4.   SANDRA said

    MY CTA OF ID WAS BLOCKED BUT TO RECOVER IT THEY SENT ME A MESSAGE TO MY TELEPHONE NUMBER AS THE VERIFICATION COG THEN IT TELLS ME THAT MY SILICITY IS IN PROCESS TO RECOVER THE CTA BUT I WAIT A FEW DAYS BUT 15 DAYS HAVE ALREADY PASSED AND NOTHING

    1.    Horacio said

      Hello Sandra, the same thing happens to me. Were you able to recover the account? How long did it take you? Or how did you do?

  5.   María said

    Hello, I also have that problem, I have my ID deactivated and I do not know what to do and I need someone to give me help for rambling.

  6.   Rolando Espinoza said

    The same thing happens to me, I've been waiting for a code for several days to remove the activation lock, it's desperate not knowing what to do.

  7.   Andrea said

    I constantly receive emails with that message, but the recipient is a mail service and yahoo sends it directly to the spam folder.

  8.   fernando said

    Hello, my name is Fernando, I can tell you I have a serious problem, my phone is blocked because I do not remember the old phone from 11 years ago
    Please I need to recover my information my data I cannot update my phone ipad and the clock I cannot update anything, they wanted to check my account and they could not and they blocked my entire account and I cannot access because it asks me to enter the trust number And I do not remember it, much less I do not have it but many years ago that I did not have it, I can not do anything with my phone, I called the pple store and they could not solve anything they had me an hour and then they told me that they can not do nothing
    Please if someone can help me please I am with the phone, iphad and the clock blocked
    If someone can help me with this problem, I no longer know who to turn to
    thank you very much for your attention