IPhone 6s users report loss of messages and calls when restoring iCloud copy

icloud-bug

New bug discovered in iCloud. This time it is a problem that causes the data loss when recovering an iCloud backup, which prevents messages and recent calls from being returned to an iPhone, especially, although they are not the only data that could be left by the way. The problem would affect users who, for any other reason, have exchanged their iPhone 6s for another using the warranty.

The problem has been highlighted in the Apple forums, as it usually is in these cases, where many users of an iPhone 6s suffer a problem that causes them to lose data after restoring the iCloud copy from old iPhone to new and, in addition to messages and calls, data such as Health or Safari history can also be lost.

Although it is not yet clear what this problem is due to, everything seems to indicate that the failure occurs when recovering a copy of a device that had iOS 9.0.1 or higher installed on a different iPhone 6s that arrives with iOS 9.0 installed, which It may create a conflict when recovering the backup from iCloud. It is also possible that the backups were corrupthence the data loss.

At the moment there is no solution to the problem. Being a bug that affects iCloud, it might be interesting to save the backup to iTunes at least once to change the device, although it is also said that the failure disappears if both devices have the same version of iOS installed, which would be achieved by updating the old iPhone to the latest version of iOS, making the copy of security and then updating the new iPhone right out of the box.


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  1.   Rafael Pazos placeholder image said

    I do not know if it happens to you ... but since I have iOS 9.2 beta 3 and its predecessors betas, I do not get advertising on any page and it is a pure luxury ... I have mozilla and chrome installed on my iPhone 6 and I get the advertising, the truth that the Safari blocker is a luxury !!

    Does anyone else pass that on to him?

  2.   Jose samuel said

    Greetings!!! What is that blocker you use.

  3.   Trek said

    I have found a bug in the 6s for weeks. When pressing the icon of an application, it opens another that is not that, generally notes or YouTube.

  4.   Fernelis ranger said

    The App that I update through the iphone is not transferred to itunes, let me explain, if an update of an APP appears, when I update it from my iphone directly, when I go and synchronize that already updated App in iTunes, it does not happen to itunes and I have to update it in the same way in itunes, I use iphon 5 with ios 9.1

    1.    Paul Aparicio said

      Hello, Fernelis. This happens because when you download an application, now there is the «thinning app» and you are downloading only the version for your device. You cannot copy a "partial application" to iTunes. That's new from iOS 9.

      A greeting.

      1.    Fernelis ranger said

        Well, I don't like that like that, because then I will have to make an update directly in iTunes to be able to pass it to the iPhone when I synchronize, for example in ios 8 when I updated an app directly from my phone when I synchronized my phone with Itune right there the Updated app, now I have to do double update.

        1.    Paul Aparicio said

          I know what you mean. What I do is that everything is downloaded to my computer automatically, but it is more work. It is the price you have to pay to download less weight. An application that has a version for iPad, now only download the one for the iPhone. If you have a retina iPhone, do not download the data does not reign. If you have a plus, don't download the normal size files. Thus the application weighs much less.

          A greeting.

  5.   Carlos said

    Well, it's a mess ... Every time you restore or buy a new iPhone you have to update all the apps !!!

  6.   Rafael Pazos placeholder image said

    José Manuel, I don't use any blocker ... because I have tried with the three browsers ... and only in Safari I don't see any advertising and the truth is a luxury ... I hope they don't remove it ...

    I do not know why it will be ... I have not configured anything ... suddenly the advertising stopped appearing and I thought they had removed it ...