This is how you can contact Apple support

Official website of Apple technical support

The arrival of this Christmas season will bring more than a apple device to more than one of you. That is why these days many new users have doubts or problems with their new products. To solve them, Apple support offers a wealth of information and in most cases a brief consultation is able to solve our problem. In this article we are going to show you the different ways to contact the technical service from Apple to solve all kinds of problems thanks to the different support contact options.

Many ways to contact Apple support

Technical support has always been one of the strengths of the company. Both at a human level in physical stores and at a resolution level online, Apple experts always try to solve the problems that users have. First of all, trying to reset the device, and in case that doesn't work, proceed to a more thorough repair. Although each problem has a way of acting, this is usually the modus operandi of the technical service.

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To contact him Apple support just access the official website created for the occasion. Once inside, we will have to select what our device is and what aspect of the terminal is causing us problems: connectivity, Apple ID, repairs and physical damage, etc. Once the 'parent theme' has been selected, we will proceed to select a subtopic that summarizes or clarifies what our query is.

Apple Support

Depending on the problem, Apple offers small guides and basic tips to try to solve it quickly . However, if we have done everything that the support has been telling us and we have not been satisfied, we will access a last page with the following options:

  • Send to repair
  • Cat
  • Talk to technical support
  • Schedule a call
  • Take it to repair
  • Call support later

Depending on our location, the problem itself and the urgency of the repair, we will select one or the other option. If we choose to speak with the technical service we will have to provide our details and Apple will call us through one of their experts. If we choose to speak through virtual chat, we will have to do the same and we will be in front of a chat talking to an employee who tries to solve the problem for us. My recommendation is to always speak with someone from Apple before proceeding to send a device for repair if we are not sure of what is happening. However, if you have a physical store nearby, it is the best option.


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  1.   Ligia M Longsword Báez said

    First of all thank you; My problem is the following; I have a new Pad and I have not been able to update my Face, WhatsApp, Tweet ... my son stopped helping me but another new Facebook turned out and I have lost all my friends and contacts; Starting over is tedious and not credible. I have everything on my Phone 8 And I want to transfer it to the Pad thank you Blessings