Some users have problems with Touch ID on iPhone 5s

touch id

One of the most important elements of iPhone 5s is Touch ID or the fingerprint reader, which has received rave reviews for working with total precision. However, it seems that there is a group of users who are encountering problems with the new sensor built into the home button of the iPhone 5s. As we can read on Apple's official forums, a small number of people who use the iPhone 5s have encountered identification errors in the fingerprint reader integrated in the iPhone 5s.

Affected users tell on the forums that the reader cannot read the fingerprints well and that they are forced to place their fingers on more than one occasion until Touch ID finally recognizes them. On other occasions, users end up choosing to re-enter the numeric codes to unlock the terminal more quickly. At the moment, the problem does not seem to be widespread and Apple has not commented on it, so we do not know if it is a software error or if it could be a hardware problem that affects a certain number of iPhones 5s .

If you encounter this problem on your iPhone 5s the best option is erase all the tracks you have stored (iOS 7 allows a maximum of five fingerprints) and re-register them using different areas of your finger. Repeating this process should increase the accuracy of Touch ID.

Have you encountered this problem on your iPhone 5s or, on the contrary, your Touch ID sensor works with total precision?

More information- Four iOS 7 Tricks You May Not Know About


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  1.   Mrjoy said

    It happens to me and I think it is simply a hardware problem because I have tried it with many fingers and normally I do not usually catch any

  2.   mmeister said

    The same thing happened to me, to the point that yesterday they changed my 5s terminal for a new one.

  3.   alexriv said

    I have a question my iphone 5 s makes a click ~ click when pressing the home button to you the same?
    Thank you

    1.    C. Julian07 said

      Yes my dear Alex, at least the one I have also feels a slight click when pressing the home button!

    2.    Dreyus said

      In mine you can also see that slight click-click… .we hope it is something normal in this new button…. But SACO LA KATANA!

  4.   C. Julian07 said

    The same thing happens to me, after three attempts it always asks me for a password and as it becomes difficult to unlock the phone with the id touch, it would be good for Apple to publish something official about a failure that hopefully it is software and not hardware because if it is hardware I run immediately to change it for a new one!

  5.   iPhoneator said

    Put your hands on your chest and honestly say if the Touch ID was really needed please. Yesterday I had a 5S in hand and it is exactly the same terminal as the IDENTICAL iPhone 5! The same jerks with iOS 7 flash a little sharper. You have to have the balls to waste money having a 5 on a 5S.

    1.    Hello said

      You are a bit of a ghost, everyone is free to do what they want, and yes, there is a noticeable change between a 5-5S, if you had the chance to notice it for a few days you would notice it. But how can you not, shut up clown! and do not think of a thing that you do not have knowledge 😉

  6.   iPhoneator said

    Oh by the way, auto-brightness is still gross, it lacks total efficiency. If there is a lot of light, it goes up, yes, when the light goes out a life sticks to go down again.

  7.   Freddy said

    I think that it is partly a problem that users do not calibrate it well, for the simple reason that Apple has not explained the best way to calibrate it.

    The best way is every time your finger is placed for calibration, do it in one position. The turn of the finger does not matter.

    When I say a position, I mean that you first touch with the fingertip, then with the full one but lowering the finger a little, then with it raising it a little, then with the fingertip but with the finger slightly tilted to the left, then with the fingertip with the finger slightly tilted to the right. If you do it like this, the phone will have saved a drawing of the footprint larger than the size of the sensor and it will recognize your finger much better.

  8.   Jose Bolado Guerrero placeholder image said

    Typical! The IPHONEATOR .. That goes from page to page has to say that it is bullshit etc! Uncle, if you don't like it, it's best to shut up! Most of the people on this page will not agree with you! The iPhone 5s is far superior to the 5! Although it may not seem like it .. Try opening game pages etc or have 50 App open in multitasking in both one and the other and then tell me which slowdowns you notice .. Besides, I have gotten used to the touch id and I don't want the old system no way! You are satisfied with the button and password, well good for you! Each person is different and you cannot come to say that it is worth it or not! Because although it is aesthetically the same ... Your camera, your processor, your flash, the touch id, etc. are different.

    1.    uff said

      Most speak with the heart, not with the head, you for example.

      1.    uff said

        next year decide to remove the reader for example and you will come screaming that you really missed home and I don't know what CHORRADA more. it is not difficult with you

    2.    iPhoneator said

      Typical says !! hahahahahahaha !! To begin with, I will tell you that neither you nor anyone else is the one to tell me where, when or what to put or how I should put whatever comes to mind regarding what is published on this page, ok? That in response to your 1st sentence Mr. Bolado. Do not come to touch the eggs in a place where I have been giving my honest opinion since I bought my 1st iPhone 4 years ago. That to start.

      In 2nd place ..

      The 5s is much higher than the 5 BECAUSE OF THE COJONES! that's you and your level of iPhone geek that won't let you fall asleep. For a person to tell me that 5S is far superior to 4S I applaud him because he is totally right. But please .. who are you kidding? Is it that the 5 does not make good photos? is that the 5 is no longer fast enough with the A6 chip? is that the 5 has bad flash? Lacks something that the 5S Bring that needs to amortize it in 300 € more? Come on and go to bed for 1 month. Ahhh yes, that has the TOUCH ID ufffff !! A fingerprint reader that makes sure that when you are in a Pub or something you can freely leave your mobile on the bar while you go to the bathroom to piss it and anyone can not access it with their finger, right? (Note the irony). We have always managed with the 4-digit pass and nothing has NEVER happened. Of course for those with sight, because you are not going to catch and you are going to publish an event on Facebook saying .. «Hello guys and girls my pass on iPhone is 1234 .. for when you want to take it (The iphone of course, let's not deviate from the subject) and look at my dirty little photos in the mirror where I put the flash so that my face is not seen ». That the only thing the A7 chip is for is to move 64-bit graphics and that shows in the latest generation games. I personally do not want an iPhone to play with that is why I have the Xbox or the PC itself.

      That all this is pure Tiaco Marketing ... that if tomorrow Apple makes another conference and says that the A8 chip gives 1000 laps to the A7 showing its typical graphite on the screen by putting an x32 and moving graphics to 128 bits, you take it, you believe it. You shut up and you are spreading through the networks that it is better because the placebo effect that it generates in you is superior to your neurons, right? Well, you go to bed another month and that's it.

      Gentlemen, leaving aside absurd comments like that of Mr. Bolado and being totally objective, I will say that the iPhone 5S is not AT ALL worth changing it for 5 unless one of 2:

      - Be a fucking Apple geek (Like Mr. Bolado)
      - You have a very rewarding payroll.
      - They just mislead you through Apple marketing.

      Of course if it is worth buying the 5S if you have the 4 or the 4S although it is also worth it if you are lined with pasta and you do not have money to spend it .. instead of cleaning your ass with a € 500 bill it will be better to buy a 5S right?

      Now tell me that iPhoneator is not clear, because I can be even clearer if you want, but I'm not going to hesitate in front of the entire iPhone forum because of the kid's face.

      Greetings to you and your 5S.

      1.    Canseco_WJ said

        The iphoneator this is the fucking master. Brave Kid xDDDDD !!

      2.    Tito said

        Shut up silly culiao

        1.    xian said

          Shut up your nunfucker ..

      3.    styfrex said

        Well, actually the iPhone 5s is twice as fast as the iPhone 5 and this is twice as fast as the iPhone 4s, but what is new about the iPhone 5s is its slow motion camera, plus you can take 10 photos per second and touch id and even a True Tone double led flash and that's a lot to say since no other smartphone has a slow motion and touch id camera and that special double led flash.
        Also iphoneator, if someone criticizes you do not be angry xD leave it if total you just waste your time getting angry and answering xD Salu2

  9.   Felipe said

    I think they have strange fingers, I do not have any problem and for me it is super simple, a marvel, and it bothered me to have to use code, what happens is that as there are people with so many prejudices and envious and if someone wants to throw money down the drain that Doing so is your problem and no one should care.

  10.   Hector_exu said

    I have noticed when the finger or the terminal (iPhone) has a high or low temperature and when your hands are sweaty, the touch id does not recognize the fingerprint and there are several attempts until it is grasped

  11.   Jesus said

    I have it for a week and at the moment it has not failed me once, but I will wait for more time to pass to see if it gives problems

  12.   erect said

    That depends on the regeneration of the skin of each person, I have 4 fingers configured and there is one that 2 days after configuring it, it is very difficult to recognize it ... the other 3 always the first time

  13.   Simo said

    I also have this same problem!

  14.   Italo said

    In my case, fingerprint recognition works fine, but after updating to 7.0.3 it won't let me use the fingerprint for purchases in the App Store. I have the option activated within Settings.
    Can you think of what I can do?
    Regards!

    1.    Danielop said

      Hello, it happens to me and I don't know how to solve it.

  15.   Daniel said

    Too crazy how they fight

    Here… .. So good that the page is….

  16.   brian said

    Every two days it fails me and it does not detect the hyella or it simply does not detect the finger, which is very rare.
    the same is one of the defective my iphone.

  17.   rawder said

    Iphoneator,…. your mouth kills you 🙁
    That to date the iphone 5S does not offer differentiating advantages does not mean that it does not have them. The same thing that happened to the iPhone 5G will happen to the iPhone 3 compared to the 3GS. Those who acquired 3GS have been able to enjoy mobile phones and updates almost two years longer than those of 3G. I just retired a 3GS for a 5S and honestly, it was on a whim, because 3G still works luxuriously. Let's see, yes, that it is slower, that the screen is not retina, that the camera is such, that if it is not updated to iOS7, well yes, but the mobile works luxuriously !!, while a 3G pelao and mondao It is already in the scrapyard.
    To what I am going, that in a couple of years at most the owners of the 5S are going to notice the processor improvement an outrage and people like you who detract from the improvements and think that it is only marketing you are somewhat wrong (why true is that there is some MKting…).
    I certainly have it clear, whenever I can choose, I prefer an S!
    You have another proof in the performance of iOS7 in the iPhone 4 compared to the 4S ... In the 4S like silk, and in the 4 jerks, the battery lasts half and does not have even half of blurs and transparencies, .... In short,… .. The S is noticeable, and if you don't notice it now, calm down, you'll notice it… and it's not a threat, hahahahahahaha (villainous tone of movie = on)

  18.   aubergine jalio said

    If you cut a finger that you will not be able to unlock it to call what a bunch of pringaosss… ..jajajajjaa

  19.   Mow said

    iphoneator or the classic case of «I want and I cannot». Mad as hell. although it is true that 5 makes slow mo much better… .. oh wait!

  20.   anderson said

    do you want an opinion? A machine can have errors and it is correct for the affected person to say so, but it is not correct for someone to say "shut up, don't say that your machine has errors." If you are sensible, you will let people comment on their experience, because that helps the owners of the iphon brand to correct errors.

  21.   captain hok said

    All those who say that the iphone 5s is bullshit are net geese just like a pure stupid company says, always speak before testing and investigating net is good goose and then you see him praising the iphone since he has it in his hands this but good goose.