It is clear that like any watch, the Apple Watch can suffer falls, accidents, scratches ... but, What is the true coverage for the watch warranty from the big apple? Apple has done a thorough examination of the inside of the device to make it clear what will be covered by the warranty and what issues determine whether it has to be fixed both outside and within the warranty. In principle and like any product, Apple Watch includes one "year of hardware repair coverage" and 90 days of telephone support or online attention. In addition, it offers AppleCare +, the big apple insurance offering extended coverage and up to two incidents of accidental damage coverage, but we have to pay every year.
Apple Watch warranty coverage
For Apple the warranty of the Apple Watch is divided into three parts: eligible for under warranty service, out of warranty, unfit / warranty compliant damage.
We begin with Damages that are eligible for service under warranty:
- Screen pixel abnormalities
- Repair of the bottom cover if there is no evidence that a pry has been made
- Condensation on sensor windows to measure heart rate
If any Apple Watch has any of these anomalies, Apple will get you a replacement unit.
The next point is the out of warranty damage, which means that we will have to pay Apple to fix it for us:
- Cracked or missing Digital Crown on device
- Perforations, damages, abrasions of the buttons or Digital Crown
- Cracks in the internal parts of the glass
- Damaged bottom cover with signs of human damage
- Cracks in the upper deck
And finally, These are the damages that cannot be repaired by Apple:
- Apple Watch disassembled or missing parts
- Catastrophic damage (destroyed or disassembled into multiple pieces)
- Counterfeit Apple Watch or unauthorized modifications