Kamfanin Twitter ya sanar da sakamakon shirin sa na farko #Awards, inda ya sanyawa kamfanin Apple suna a matsayin wanda ke kan gaba wajen samar da kayan kwastomomi a duk fadin dandalin sada zumunta. An bai wa Apple kyautar # Kwastomomi "Zinare" don asusunsa na @AppleSupport na Twitter, wanda kamfanin ke amfani da shi don amsa sauri ga bukatun tallafi na abokan ciniki. A cewar Twitter, asusun @AppleSupport ya kasance na daya a cikin asusun tallafawa magoya baya, yana tara masoya 150.000 da kuma reweets tun lokacin da aka fara shi.
Matsakaicin lokacin amsa don sabis ɗin abokin ciniki na kan layi yana da tsawo, kusan awanni 17. Dangane da wannan, @AppleSupport ya yanke shawarar yin wani abu game da wannan ƙididdigar baƙin ciki da haɓaka amfani da Twitter don amsa tambayoyin abokan ciniki da sauran tsokaci. Dangane da yanayin yanayin Twitter, ƙungiyar tallafi ta Apple suma suna iya yin tattaunawar abokan ciniki a kowane lokaci kuma su haɗa kafofin watsa labarai masu wadatar amsa don samar da ƙarin taimako ga mutane lokacin da kuma inda suke buƙatar hakan.
Apple ya kaddamar da asusun tallafi na Apple a shafin Twitter a watan Maris na 2016, wanda hakan ya sa ya zama asusun tallafi na farko a shafin sada zumunta. Yi amfani da wannan asusun Talla na Apple don amsa tambayoyin abokan ciniki, samar da tallafi, da samarwa abokan cinikin Apple nasihu da dabaru kan amfani da kayan Apple. Apple yana hulɗa kai tsaye tare da abokan cinikinsa ta hanyar asusun tallafi na Apple akan Twitter kuma yana ba da mafita cikin sauri ga matsaloli. Sau da yawa lokuta, yana amsa waɗannan buƙatun kuma a cikin 'yan mintuna. Tun lokacin da aka ƙaddamar da shi a watan Maris, asusun tallafi na Apple na Twitter ya sami mabiya sama da 524.000 kuma sun raba dubunnan shawarwari na kayan taimako waɗanda galibi ke samar da ɗaruruwan favs da retweets.