Ngemuva kwezingcingo eziningi eziya kwaMovistar Customer Service (ngaphambi kwalokho abangaphezu koyedwa bazobe sebethole ukuthi "kukhona izehlakalo futhi asikwazi ukukusiza. Shayela ngokuhamba kwesikhathi"), ekugcineni sinendlela ethile yokwenza isimangalo esisemthethweni kuMovistar ngenxa yenkinga yephutha lokukhokha nge-iPhone (ngiyakhokhisa, kunjalo, ukufinyelela i-Emotion portal).
Kusuka komunye weMinyango Yezehlakalo Eziphakeme, bika, njengoba sesivele sazi, ukuthi akukho okungenziwa kuze kube yilapho sekwenziwe umonakalo. Lokhu ukuhlukunyezwa kweklayenti, ngoba akudingeki ukuthi likhokhele insizakalo elingayisebenzisi nangaphansi uma lifunwa. Ngaphezu kwalokho, uma wonke umsebenzisi we-iPhone onenkinga efanayo ekhononda ngoDisemba, izinqubo zokubuyisa zizonwetshwa ngisho nangaphezulu.
Akunasimo lapho ushayela khona ukukhansela ukufinyelela ku-Emotion (njengoba kukhonjisiwe ngo-opharetha abathile) ngoba bangavimba ukungena kwi-Intanethi ku-iPhone.
Ukuphusha nokuthumela 680 017 355 ifeksi enesikhalazo esisemthethweni, ungathola okuthile, noma okungenani wenze iphutha elizwakalayo elihlukumeza ikhasimende.
Imodeli efanelekile yesimangalo kungaba elandelayo:
«Mnu / Mnu. X, yobudala obusemthethweni, ene-DNI XXX,
Faka isicelo (incazelo ngecala elisithintayo)
kanjalo isicelo iphutha limisiwe futhi aliboniswanga ku-invoyisi elandelayo oyitholayo.
Fmd. X »
UOOooo !!!! Kuyamangalisa! ngaso sonke isikhathi lapho ngiba nesilinganiso se-grps I-Phone Plus futhi ngaphezulu kwesikweletu sifaka imizwa engu-1 € ngehora elifanayo, imizuzu efanayo namasekhondi afanayo okuxhuma.
Ekusetshenzisweni kwamakhasimende bangitshela ukuthi kungenxa yokuthi ngixhuma nge-WAP ukuze ngithathe ulayini we-3G kusuka kumistivist? ¿? ¿? ein? ungichazele? Ucabanga ukuthi ngiyisilima noma yini!? Ngisho! Ngikhokha i- € 25 + VAT + € 1 ngoxhumano lwe-3G ???? Kubonakala kuphi esivumelwaneni sokuthi kufanele ngikhokhe leyo mali? (Ngatshela opharetha) Wayengazi ukuthi uzongiphendula kanjani kodwa uyangitshela ukuthi uma ngingafuni ukukhokhiselwa umuzwa okufanele ngihambe kuwo esitolo seMovistar ukuze uzikhiphe ohlwini lomzwelo wensizakalo ???? ukwenza i-hallucinate ama-euro ama-3 aqolwe ezinsukwini ezi-4…. Hmm, ngizohlola zonke ezinye izikweletu.
Sanibonani,
Uma othile efuna ukwenza isikhalazo esibi maqondana nommistar, ngifaka isiginesha yami.
I-gracias.
Kuthunyelwe, ama-fax ama-3, eyodwa ivela kulayini wami wangasese, enye evela enkampanini enye evela kozakwethu
Noma ingabe yizinto zami noma ngabe banqamule ukuthi yini okufanele babone ukusetshenziswa esiteshini seklayenti? Ngabe kuzoba njalo ukuze singakuboni ukuhlukunyezwa kwabo ???
Nizobona nini nina bafana ukuthi ukuhlanza ukuphanga okukhulu kunakho konke emlandweni weselula, ake sibone ukuthi umuntu wenza okuthile ngalaba bantu, ngenxa kaNkulunkulu kufanele umbike yaaaaaaaa! Baphanga wonke amakhasimende futhi akekho owenza noma yini, angikholwa ukuthi singama-assholes anjalo, ngokugwinya ubuwula obungaka. ISpain yizwe labantu abahlakaniphile hhayi le-assholes ukuze ubasole yonke indawo FUCK!
Bangitshele ukuthi iyavela esiteshini samakhasimende kepha abayikhokhisi noma bayisuse ...
yini amanga !!
by the way, abanye benu banenkinga yokuthi uma ushayela u-609 ayikho indlela yokukhuluma no-opharetha? I-locution iphuma izikhathi eziyinkulungwane ukuze ibhoreke?
Kulabo kini abanenkinga, kufanele nje nithi: I-iPhone, ngisanda kunibuza okokuqala futhi ngqo ku-opharetha !!! ukuthi bakunakekele ngokushesha futhi bangakuniki amathanga amaningi!
ISIMANGALO SE-MOVISTAR
Ngithintana nawe ukuze ngikuthumele isikhalazo sami.
Esikhathini esingangenyanga esedlule ngazama ukwenza ukuthwalwa kwenye inkampani, kepha hhayi ngaphambi kokukhuluma nawe ukuze bahambisane nesithembiso leyo enye inkampani eyayingifunise yona, ngangingafuni ngempela ukushiya iMovistar, ngaphandle kwalokhu kungenzeka.
Ngenze ukuthwala kwenye inkampani, kwathi uma ungishayela ucingo, wanginikeza imizuzu engama-600 ngenyanga ukuthi ngishayele noma yimuphi umsebenzisi nganoma yisiphi isikhathi sonyaka, izinsuku eziyi-7 ngeviki, futhi lokhu kuzongibiza u- € 17,90 ngenyanga. Banikeze imiyalezo engama-300 ngenyanga kunoma yimuphi umuntu osebenza nganoma yiluphi usuku lwesonto futhi nganoma yisiphi isikhathi mahhala izinyanga eziyisithupha kanye nomakhalekhukhwini ngokusho kwakho kungenxa yenkinga abangibangele yona.
I-1 lapho ngifika esitolo ngibona ukuthi iselula abanginike yona ngenjabulo ngokungahambi kahle bekungeyona leyo kodwa ukuthi ngihlale enkampanini izinyanga eziyi-18 ngakho-ke angiyigcini, kepha ngithi angifuni it.
2º ezinsukwini ezimbili ezedlule ngemuva kwenyanga ngacishe ngabiza ukukhokha futhi yini engimangazayo lapho bengitshela ukuthi akuyona into abangitshele ukuthi lesi sipho asikho ukuthi ngiqhubeka nemizuzu yami eyishumi ngosuku njengakuqala kodwa ukuthi bangenzele isaphulelo esingu-50% kumthethosivivinywa wami, ngifaka izikhalazo zami ngoba sekuyinyanga bengicabanga ukuthi nginemizuzu engama-600 engizoyishayela kanti kunezinsuku lapho ngisebenzise khona imizuzu engaphezu kweyishumi nokuthi kuzofanele ukhokhe ngaphandle kwephakethe lami.
Nginenani elilinganiselwe lemizuzu engama-350 ngenyanga engingalishayela nganoma yisiphi isikhathi nakunoma yimuphi opharetha, kepha ngehlukaniswe imizuzu eyishumi ngosuku uma ngisebenzisa le mizuzu eyishumi kufanele ngikhokhe amasenti angama-10 ngomzuzu.
3º awungikhokhisi engikudlayo ngemuva kwaleyo mizuzu eyishumi kepha ngiyazi ukuthi ngishaye izingcingo ezi-3 emini kanti eyokugcina yile eyiminithi eyishumi, ungikhokhisa ukuthi esikhundleni sezinye ezimbili ezingafinyeleli kwayishumi imizuzu ndawonye, yingakho lokhu kungumkhonyovu. Uhlala unqoba.
Yingakho ngizizwa ngikhohlisiwe.
Banginikeza igolide neMoror ngoba babecabanga ukuthi ngizogcina umakhalekhukhwini, namuhla engizoba nenkontileka ngawo izinyanga ezili-18, ngaphandle kokukwazi ukufakazela ukuthi lokhu abanginikeze kona yilokho engikunike bona. uthe njengoba benqabile ukuzwa ingxoxo erekhodwayo, ngokusho kwakho, kepha inqobo nje uma ingeyenzuzo yenkampani hhayi eyomsebenzisi, ngaphandle kwalokho akukho okuqoshiwe. Ngabacela nokuthi bangithumelele inkontileka yami nge-imeyili futhi benqabile ngoba uma ngizofaka isikhalazo ehhovisi lemininingwane yabathengi ngeke ngihambe nemiyalezo njengokusho kwakho ongithumelele yona kuzofanele ngihambe nesikhalazo sami ephrintiwe ephepheni.
Uyazi ukuthi ngaphezu kwazo zonke izinkundla ze-intanethi ngizotshela okwenzeke kimi nakuzo zonke izindawo lapho ngikwazi khona, ukuze umsebenzisi azi ukuthi usebenza kanjani futhi angayigcini iselula aze athumele inkontileka noma akhokhiswe okokuqala bill ngoba ngikubona kuyihlazo. Akunakuphikwa ukuthi namuhla ngenze ukuphatheka kwami kwenye inkampani. ukubingelela okuhle
Ake sibone, benginenkinga leyo futhi ngiyixazulule ngo-609 ngokuvula isigameko. Ayikho ifeksi noma yini enjalo.
Ngiyashayela futhi lapho bengasenzi umsebenzi wokwenza ngcono bangitshela ukuthi ababoni imininingwane yokusetshenziswa nokuthi iyahluka futhi bangashayela uma ngiphethe i-invoyisi lapho besebekhokhisile abantu abaningi.
Ngingajabulela izindlela eziningi zokuthi ngenze ingcindezi, isibonelo i-facua njengoba bephawula ngenhla, lapho ngiya khona 😉
imikhonzo
ngasohlangothini lwami nginezehlakalo ngocingo nakwezinye ngefeksi.
Futhi uma kunesidingo ngokubhala ehhovisi, anginankinga, noma ngabe kuyi- € 3 kuphela, asilufanele lolu hlobo lomkhonyovu, leyo mali esaceliwe yimali ekhishwe emkhonweni nokuthi kubenza bathole imihlomulo lapho bekubuyisela khona imali eyenziwe ngalawa maphutha ngoba vele sebethole imali ephindwe kabili ngenxa yale "minikelo enamaphutha."
inkunzi ngendlela engibona ngayo.
Ngisanda kuthumela incwadi kuFacua, ngewebhusayithi yayo. Ngikumema ukuthi lapho sikhona ngokwengeziwe, yingcindezi enkulu esizoyenza. Konke kuncane ukukugwema ukuthi lokhu "kusetshenziswa okusetshenziswayo" akubi ngokoqobo kusikweletu esilandelayo.
Ngithumele ne-imeyili kuFacua. Le nhlangano yabathengi isivele yathathela izinyathelo izinkampani zocingo phambilini. Ngiyethemba ukuthi bangafaka ingcindezi ethile ukulungisa lo mkhonyovu omusha weMovistar.
UMA NGITHOLA I-IMVOICE, NGIZOYIHLOLA, FUTHI UMA OKWENGEZIWE KAKHULU KUFIKA NGIZOFUNA.
NGOMZUZU WESITESHI SOKUSETSHENZISWA NGANGIZA AMA-EUROS amathathu WOMUZWA
Kwenzeka into efanayo nakimi ku-invoyisi yangaphambilini yokuthi kufanele bangikhokhise ngoDisemba nakule yamanje. Ngibize uMovitar namuhla, iqiniso ukuthi bangiphathe kahle kakhulu, ngokumangazayo. Ngibikile iphutha entombazaneni yokuqala engangikhona, kwathi ngokushesha ngemuva kwalokho kwenzeka kimi nomphathi wayo, okwathi ngemuva kokuchitha imizuzu eyi-15 ehlola, wabika, wanginika imininingwane yakhe uma ngifuna ukungena thinta ngqo naye ukuze ubone ukuthi isimangalo sihamba kanjani, futhi ungitshele ukuthi ngokushesha lapho sekuzokwenzeka, bazongazisa. Yebo ungitshele ukuthi baba nalezi zinkinga nabasebenzisi abaningi nokuthi bathola ukuthi yini okungalungile.
Noma kunjalo, isibindi nokubekezela!
Ngisale nomusa abangiphathe ngawo namuhla, osungishayise ngampela ...
Ukwazi okwengeziwe ngeFacua:
https://www.facua.org/es/facua.php
Le i-imeyili yakho yezikhalazo:
yourdenuncia@facua.org
Njengoba kushiwo ngenhla, umbuzo akukhona ukuthi kungama-euro ama-3 kuphela, noma ukuthi ubuyiselwe kithi ngemuva kwesimangalo. Iqiniso ukuthi lokhu bekungafanele kwenzeke kwasekuqaleni. Futhi nokuthi kufanele sikuqaphele ukusetshenziswa neTimofónica ukuze bangakubeki kabili.
Namuhla abakangikhokhisi lutho lomzwelo. Ngenhlanhla, ngoba umyeni wami wangitshela ukuthi emaphusheni akhe wakhuluma: "Anginaso isithonjana, anginaso isithonjana!" Ngicabanga ukuthi ngingabhekisa kowomzwelo owodwa. 🙂
Ungayithandi kakhulu i-iPhone ukuthi umkhonyovu womzwelo wavulwa yilabo beBlackberry. Nginike umuzwa ophansi (kungibize kakhulu) futhi ukufinyelela kwe-BB ne-Intanethi kwaqhubeka kusebenza. Ziba uma bekutshela ukuthi uma ususa imizwa, ususa yonke into. Ngicasukile ngoba, kuqondana nalokhu, amacala omzwelo aphinde avele, okwamanje kwamaphenathi kodwa sizobona ...
Yebo, opharetha weMovistar ungitshele ukuthi ngeke akwazi ukukhansela i-EMOTION ngoba i-iPhone ayikho le nsizakalo. Kumele ukuthi lapho ithola ukuthi unesilinganiso esiphansi se-iPhone, ithola ukuthi awukwazi ukuba ne-EMOTION.
Ngakolunye uhlangothi, njengoba bephawula ngenhla, abakangikhokhisi i-euro namuhla, angazi noma kuzoba ngoba kuyimpelasonto noma ngoba ngemuva kwezingcingo eziningi sebeyixazulule inkinga
Njengoba banikeze ithuba lokuthumela ifeksi, okufanele ukwenze ukuthumela i-burofax kusuka kunoma yiliphi iposi, ngoba lokhu kuzorekhoda isimangalo sakho futhi ungasebenzisa ifeksi eshiwo njengobufakazi ngaphambi kwanoma yimuphi umbango noma isigungu sokwahlulela.
Umzuzu wokugcina: Ngisanda kubiza i-movistar 609 ngodaba olufanayo futhi bangitshele ukuthi ngoLwesihlanu sebevele bathumele inothi kubathengisi bocingo besi sigameko (kahle, okungenani i-movistar isivele iyasibona!) Futhi ukuthi bayakuxazulula. Kunoma ikuphi, labo abanenkokhiso engafanele kufanele bayazise ukuze bangagcini ngokukhokhiswa noma uma kunjalo babuyisele kithi ku-invoyisi elandelayo. Futhi abaqinisekisi ukuthi kusukela manje ngeke kube namacala angafanele ngoba basalungisa ...
Ngizamile ukukhuluma no-opharetha ongu-609 futhi wangiphendula njalo, bangitshela ukuthi akakwazi ukuphendula imininingwane, futhi wathuthuka, angazi ukuthi kunzima kanjani ukukhuluma nabo, futhi uthi, ake ngikhulume nekhompyutha, bangibizile ngazibhalisela futhi ngancenga kakhulu bangiqinisekisa ngebhadi lami elibi manje angikwazi ukuxazulula abakwenze kimi ngo-04-08, ngabhalisa futhi engikubhalisile ukukhushulwa ku-9 centimo ukuhambisa nomzuzu owodwa x Eyikhulu kuzwelonke kubo bonke opharetha bese bengishayela ucingo bathi ngishoda nge-172 euro ngosuku nangaphezulu, ngibiza iMovistar abanginikezi isisombululo, lokhu abangithatha kungukuphanga futhi angazi ukuthi ngenzenjani lapho umuntu ebiza Ngisho isibindi, angazi ukuthi ngikwenze kanjani manje, kepha ukuphela kwento engifuna ukuyenza ukunginika impendulo ukuhlukumeza.
Ngingathanda ukwazi ukuthi ngabe othile ube nenkinga ethile ekubhaliseni ne-movistar. Ngoba manje badonse isigatshana lapho bethi ISEMPRE DE PALABRA esikhona futhi lokho ngukuthi ohlelweni lomndeni uma uzikhipha ohlwini bakukhokhisa ama- € 105 kulayini ngamunye. Ngizama ukungazikhokhi
NGO-OCTOBER KWENZEKA UMCABANGO WOKUBA NE-IPHONE YANGENA EKHANDA LAMI NANGE-DAMN KE ISIKHATHI NGIHAMBA ESITOLO SE-MOVISTAR.
KUSUKELA NGOJANUWARI BENGILOKHU NGIFUNA ISITOLO NGIBIZA ISIMVALI NGAPHANDLE KWEMIPHUMELA (KUFANA NOKUKHULUMA NEZINDONGA).
NGISAYINILE ISivumelwano SAMA-20 EUROS / VOICE + 15 / INTERNET (35 + VAT) NGOBA NJENGOBA BESANGIBHEKA KANGATHI ISIVUMELWANO SAMI SINGU-40 / IZWI + 15 / I-INTERNET. Ubumnandi becala ukuthi labo abasesitolo bavumelana nami futhi bebelokhu bephethe isimangalo sami izinyanga ezi-4. BASOLA I-MOVISTAR KODWA UMA NGIBIZA I-1485 BANGITSHELA KUFANELE NGIFAKA ISICELO ESITOLO SOMTHENGISI LAPHO NGENZE khona UKUTHENGA.
Khokhela i-IPHONE 130 EUROS OKUNGENZEKA UKHONA KE UZOSAYINA ISivumelwano SAMA-40 E-EUROS MINIMUM KUMAKHOLI AMA-CALL KE INDLELA KULESO SIQEPHU KUPHELA UKUTHI BEKUZOKHOKHELA I-EUROS EZI-30 (I-100 EUROS NGAPHANSI). DESPERATE FOR MOMENTS FUTHI NGIHLEKA X ANGIKHALI ... KE AMARABI ANGINIKA.
sawubona ngifisa ukwazi
kungani kufanele akhokhise inhlawulo
Uma beyibo abasike umakhalekhukhwini ngenkokhelo engakenziwa futhi manje bafuna ukukhokhisa ama-euro ayi-120 ngama-39 euros
kanye nama-euro angama-78 bathi inhlawulo
Bayizidlakela, ngizohlukumeza ngokuphelele abezindaba ngesicelo sami, ababeki ukuthi isijeziso singakanani
uma bekwazi ukukhuphuka kuyahlukumeza
Sawubona, ngemuva kokuthola ama-iPhones amabili we-3G 16G njengokuzimela ngoJuni ngokunikezwa ngamazinga amabili wezwi kanye namazinga we-inthanethi we-15. Bebelokhu bengikhokhela amazinga e-inthanethi angama- € 25. Sengike ngaya esitolo kaningana, umthengisi uthatha iphutha lakhe bese enginika isikhathi eside, engitshela ukuthi kuyaqhubeka. Okungimangazayo uma ngibuya esitolo namuhla ukuthi umthengisi akekho futhi impendulo abanginika yona ukuthi njengoba engazibhalisanga izilinganiso ze-intanethi, ukuthi ngomunye umsebenzi, ngeke balithathe iphutha. Ngabe ukhona oqonda okuthile ???
IGAMA:
I-DNI
ISIQONDISO:
XHUMANA NO-TLFN
UMOVIS TA R
680 017 355- Ifeksi isimangalo kumististist
Ngalesi sikhathi samanje, ngikubeka ukuthi uthethelele ukuthi ngubani othole iselula ethi udes, wathumela wabheka oxhumana naye / ocingweni Oda akuyona inombolo yami yocingo, ngakho-ke, ngikunikeza izinsuku ezi-3 zokulungisa amaphutha ashiwo kepha ngizobeka ISIKHALO ESIFANELE ENKANTOLO NJENGAKWEZOKUXHUMANA:
Njengoba sengikwazisile, angikayitholi iselula noma yini ngakho qaphela bese uthumela konke kusayithi lakho,
Ukulinda izindaba zakho nokugcina ilungelo lokwenza IZIMANGALO EZININGI EZIVUKAYO KUSUKA KUTHIWA UKUNGENZI NGOKUTHOBELA ENGXENZINI YAKHO KANYE NOKUKHISHWA KWABezindaba.
Kusayiniwe.
YENZA UMSEBENZI
Sawubona, ngo-Agasti 1 abantu abavela kumististar bangishayela ucingo ngoba bengisuka kwavodafone, bangithembisa ifoni nezaphulelo ezithile, kunesilima sami engisamukelayo, ngo-Agasti 2 ukwamukeleka kwamukelwa kwathi ngomhla ka-10 kwaba umististar , kepha ucingo nekhadi alikafiki, ngiyabathinta ngibatshele ukuthi ikhadi noma ifoni ayifikanga nokuthi anginalo ulayini bangitshele ukuthi abezokuthutha balahlekelwe yiphakethe nokuthi akuselona labo Umsebenzi obhekene nabezokuthutha, kodwa abangitsheli ukuthi iyiphi inhlangano abathi abazi futhi ngingenalo ikhadi futhi ngingenayo ifoni. Umuntu othile uyazi ukuthi yini engingayenza ngidinga ifoni yomsebenzi wami, bayangishayela amaklayenti futhi ngaphandle kolayini, ukubingelela Ngiyabonga.
Sawubona,
Njenge-sergio, ngenza ukuthwala kusuka ku-vodafone kuya ku-movistar (bengisebenzise izinyanga ezimbili kuphela i-vodafone kusuka kwi-movistar kodwa banginika isipho esimnandi futhi ngasamukela); iqiniso ukuthi ukuthwalwa kwenziwe kimi ngomhlaka 19 futhi angikakayitholi i-terminal, i-iphone4. Ngokusobala inkampani yamaphasela yeqa izixwayiso zami zokuthi ngezikhathi ezithile ngangingekho ekhaya, ukuthi ngangikwazi ukulethwa ekuseni kuphela ekhaya lami. Yebo, badlulile ntambama futhi lapho ngenza ukungathí sina, bangitshela ukuthi kwakuyiphutha lami ukungabikho lapho. Iqiniso ngukuthi ngibanga u-1004 futhi babamba iqhaza kulesi sigameko kanye nomthwalo wokushintsha usonkontileka ongaphansi kwephasela ukuze alithole esikhathini esingamahora angama-48 ukusuka ku-9 ekuseni kuye ku-14 ntambama Ngu-12.00 ngomhla ka-2 futhi angikatholi lutho okwamanje futhi namanje anginayo insiza yocingo ...
Ngingathanda ukwazi ukuthi ngabe ikhona yini indlela yokufuna isinxephezelo ngokuba ngalesi sikhathi ngaphandle kokuthola usizo nangokuphazamiseka okubangelwe wukuntuleka kolwazi nomthwalo maqondana nokulethwa kwephakeji, ngoba kufanele uhlale ekhaya lakho njengokuboshwa endlini incognito uma bezokuletha kuwe noma cha.
Nginayo yonke imilayezo yokulethwa okuphezulu kanye nokuthwala kwefoni ephathekayo evela ku-1004.
Ngibonga kakhulu.
Ebhekene nenqwaba yemikhonyovu kaMovistar, kuyadingeka ukufaka isikhalazo sobugebengu. Labo abanentshisekelo bangathembela kimi mahhala. nourhanzal@hotmail.com
Icala lami lingumkhonyovu kodwa licace bha, bangikhokhisa kuma-invoice e-akhawunti yami avela komunye umsebenzisi, abangithumeli ama-invoice ngoba avela komunye umnikazi, angizange ngiqaphele, ngathola ebhange. Ngithinte uMovistar ngazo zonke izindlela kepha ngaphandle kwempendulo, nginqume ukufaka isikhalazo sobugebengu ngokukhwabanisa, ngoba ukucubungula ukuphathwa kuthatha isikhathi futhi akubophekile kuMovistar. Isixazululo ngezindlela zokwahlulela, kepha kufanele sihlanganyele, ngoba isikhalazo ngasinye esingeqi inani lama- € 300 sibhekwa njengeziphambeko futhi ngenxa yalesi sizathu basebenzisa iqiniso lokuthi umuntu olimele yedwa akakwazi ukufeza lutho, ngakho-ke kunganconywa ukuqoqwa kwalabo abathintekayo. wamukele wonke umuntu. i-imeyili yami yile: nourhanzal@hotmail.com Ngilindele izindaba zakho. imikhonzo.
Ubani ongaba nentshisekelo
Abantu abaningi abakhononda ngeMovistar ngokusobala iyinkampani yomkhonyovu, njengoba kwaziwa, isebenzisa ngokunenzuzo ukukhubazeka nokuhamba kancane kwezinqubo zokuphatha ngasikhathi sinye, kusizakala iqiniso lokuthi umthethosivivinywa wommeli uphakeme kakhulu kunenani lemali ngokuya ngesimangalo ngezinkantolo. Ngamunye unenkinga ehlukile kwezinye kodwa zonke ziholela ngandlela thile emkhonyovini, ukumangalelwa okungafanele, ukukhohlisa, njll., Ngoba uma kuvela noma ikuphi ukungahambi kahle, ungalindeli ukuthi lowo ohamba ngezinyawo alungise iphutha lakhe, kungaba ukuchitha isikhathi ushaye ucingo noma uthumele ifeksi noma i-imeyili ngoba abasoze baxazulula inkinga yakho. Kunezinyathelo ezi-4 zokufuna iMovistar, 1) thumela isimangalo sakho nge-burofax emnyangweni wezinsizakalo zamakhasimende otholakala ku: Ronda de la Comunicación s / n. Isakhiwo seSur3, isitezi sesibili. I-CP 2 Madrid. 28050) Bese uqala ukuthwala ngokushesha komunye opharetha. 2) Esimweni sokungatholi mpendulo kungakapheli nenyanga, ibhange lakho likwazisa ngokukhanselwa kwemali ekhokhwayo edonswa ngqo eMovistar. 3) Okulandelayo, kufanele uye kwi-Telecommunications Service Service Office eCalle Capitán Haya nº 4 CP 41 Madrid. Uma izinqubo ezifanele sezenziwe, iHhovisi Lezokuxhumana Nabasebenzisi Bezokuxhumana lizokhipha isinqumo ngombuzo ophakanyisiwe. Uma kuvuna umsebenzisi, kungafaka ukubuyiselwa kwamalungelo aphuliwe noma isibopho sokubuyisa amanani aqoqwe ngokungafanele. Ihhovisi linethuba lokuxazulula izinyanga eziyisithupha, kubalwa kusukela ngosuku okwethulwa ngalo isimangalo kulo. Lesi sinqumo sizoqeda umzila wokuphatha futhi ngokumelene naso, kungafakwa isicelo sokuphikisana nesokuphatha. Le ndlela engenamsebenzi kodwa isebenza - isasebenza - ukuvimbela iMovistar ekusebenziseni ilungelo layo lokuxhumana nebhizinisi elizinikele ekuhlinzekweni kwemisebenzi yolwazi ekwephuleni izibopho zemali (indatshana 28071 LO 29/15), noma ukuvimba ukuphathwa kwe ukuphatheka okwenziwa inqubo yomnikeli ngaphandle kokungenelela kwabo. Kukhona indlela esheshayo: faka isikhalazo emaphoyiseni noma ngqo eNkantolo Yomsebenzi lapho inani lomkhonyovu lingaphezu kwama- € 1999. Bona isixhumanisi: https://www.actualidadiphone.com/2008/11/21/680-017-355-fax-de-reclamacion-a-movistar/comment-page-1/#comment-161405
http://bandaancha.eu/tema/1640287/ayuda-urgente-denuncia-contra-movistar
http://noticiaaldia.com/2010/05/an-investiga-y-prepara-demanda-contra-movistar/
Futhi yini okufanele ngiyithumele kwezokuxhumana ngocingo eMadrid ??? Noma kufanele ngihambe mathupha? Ngibhalisela isikhalazo sokubulala hehehehehehehe ngilinde impendulo yakho ephuthumayo ngicela ukubonga
UTIMOSTAR MÓVILES lapho-ke ungasho ukuthi angikuxwayisanga
U-TELEFÓNICA MÓVILES, SAU, uRonda de la Comunicación s / n. Isifunda C. Isakhiwo
ENingizimu 3. 2nd floor. CP: 28050 iMadrid,
Isihloko: LOW INTERNET LINE. ISINQUMO SOKUVUMELANA NE-INTERNET: 638297481. SUSA IMINININGWANE YAKHO
Ngicele ukuthi i-oda 16864118 MINI MOBILE INTERNET FLAT RATE, 9,50 euros ngenyanga, 500 Mb, nangemuva kokwehliswa kwejubane okufanayo kuya ku-128 kbps ngoJuni 30, ngafaka i-oda 16864118, kuwebhusayithi yeMovistar, eyayiyiMini mobile Internet isilinganiso, samakhasimende wefoni agxilile. Imali yokubhalisa yamahhala.
Ukuphakanyiswa Kwezinga Elincane Le-Intanethi Yeselula. Imali ekhokhwa mahhala yanyanga zonke kuze kube ngumhla ka-17-09-2010. Imodemu yamahhala ye-3g Ukubhaliswa kwamahhala.
I-burofax EMANE ethunyelwe ngenxa yokwephula okuphindaphindiwe ngokuhamba kwesikhathi nguTelefónica Móviles ayikabuyiselwa imali. Ingqikithi ye-100,91 euros (Eyikhulu, enama-euro angama-91) okumele iTelefónica Móviles ibuyele kimi, kufaka phakathi i-burofax yokugcina yangomhla ka-Septhemba 26, ukuqhubeka komhla ka-Septhemba 23, 2010 wokuqedwa kwenkontileka yolayini 638297481, yokwephula isivumelwano esiphindaphindwayo. NGICELA UKUKHOKHWA KWE-AKHAWUNTI.
NgoJuni 30, ngafaka i-oda 16864118, kwiwebhusayithi yeMovistar, okwakuyiMini mobile Internet rate, yamakhasimende ezocingo ahleliwe. Ucingo xxxxxx Imali yokubhalisa yamahhala.
Ukuphakanyiswa Kwezinga Elincane Le-Intanethi Yeselula. Imali ekhokhwa mahhala yanyanga zonke kuze kube ngumhla ka-17-09-2010. Imodemu yamahhala ye-3g Ukubhaliswa kwamahhala.
Ngokubona ukuthi i-oda lami libambezelekile futhi ngizoya eholidini, ngishayela u-1004 cishe ngoJulayi 05, 2010, okuthi ngemuva kokuchitha isikhathi nenani elingapheli lama-Opharetha, ngigcine nginezentengiselwano esikhundleni sokubanga i-oda ebengiyilona kulindile, unginika esinye isicelo esifanayo. enenombolo yocingo 638256277
Ngizama ukwenza inombolo isebenze lapho ngibona ukuthi angikwazi, ngiya esitolo seMovistar eGran Vía eMadrid, lapho bangitshela khona ukuthi lo myalelo awusebenziswanga, futhi angikwazi ukuwubuyisa, futhi awunginiki ubuchwepheshe iseluleko.
Ngiphinde ngithinte uMovistar futhi ngemuva kwezingcingo ezingapheli ngiyakwazi ukuyivula, futhi ngiyajabula ukusebenzisa isilinganiso sami esiphansi se-Mobile Internet. Ngiya ekhasini le-Movistar bese ngibona ukuthi akuyona into engiyenzile, ngoba bangikhokhela i-byte ngayinye engiyisebenzisile.
Ngithi lokhu akuyona into ebengiyenze ngo-1004, futhi benza esinye isicelo, okuyisivumelwano esisodwa sezwi nedatha nenye imodemu.
Ngiyalela iBurofax, ngikhansela ulayini wokuqala weselula 638256277. Kuzofanele ngithumele enye iBurofax ngoJulayi 14, 2010, ukuze bavule i-MINI INTERNET RATE, ebengiyicelile, kulayini wokubhalisa ongu-638297481, isicelo se-16864118 yilokho engisenze isivumelwano ngoJuni 30, 2010.
Ngicela ulungise lokhu futhi ungiqashe kuphela kulayini engibhalise kuwo u-638297481 i-oda 16864118 nokuyinto kuphela engiyenze nesivumelwano noMovistar ngocingo oluphathekayo, kusukela ngoJuni 30, 2010. Buyisela izinto ezithunyelwe nge-akhawunti, ngokusho kukaBurofax ka 14 kaJulayi 2010.
IMovistar ayinabo ngisho nobufakazi bokuthengiwe okwenziwe kuwebhusayithi yayo. Izikhangiso zayo azinalo ulwazi ngokuthengwa okwenziwe kuwebhusayithi yeMovistar. Benza izinkontileka zomgunyathi becela inombolo ye-akhawunti, futhi abakutsheli ukuthi benza inkontileka, noma hlobo luni lwenkontileka. Noma bakutshela ukuthi babheka i-oda futhi abakuthatha kuwe ulwazi lokwenza enye i-oda. Ukukhokhisa futhi akubheki ama-oda abekiwe, noma ukuzibophezela okutholwe ekuthengeni kuwebhusayithi ye-Movistar Internet. zihamba ngendlela yazo.
Kuyadabukisa ukuphathwa yikhanda abakudalela kona. Abasekeli ama-oda athunyelwe ngeposi ezitolo ezibonakalayo zaseMovistar. Awukwazi ukubuyisela imikhiqizo yakho ezitolo ezibonakalayo. Abalethi ama-oda ukuthi hlobo luni lwesivumelwano. Abezentengiso benza abakuthandayo. Nyathela amalungelo abathengi. Kuma-oda, akuqoqiwe, ungawenza kanjani wena nokuthi uwubuyisele kuphi umkhiqizo.
Ukuphela kwento engiyenze ne-Movistar ku-Mobile telephony, kusukela ngoJuni 30, 2010. Wena unilaterally ngokwekhophi lamashidi wezinkontileka futhi ungayinaki iBurofax kaJulayi 14, 2010, usishintshile isilinganiso se-Total Mini Internet, ku isilinganiso sansuku zonke sama-euro angu-1,90 + ne-VAT, esetshenziswa okungenani ama-euro ama-5 ngenyanga, kuqinisekiswe kumnyango wokukhanselwa kolayini ohamba ngomakhalekhukhwini ngo-1004 ngosuku losuku. Ngikhohlisiwe futhi empeleni ushintsho lwesilinganiso bekuyilokhu, ngaphandle kwesaziso sangaphambilini:
Madoda aseMovistar njengokuqhubeka kweBurofax yangoSepthemba 24, 2010, ngikushiyela uhlobo lwamanani asetshenzisiwe kusukela ngoSepthemba 18, 2010. Ngo-1004, naku-900101010, babengafuni ukungikhansela, ngakho-ke kwadingeka ngithumele burofax ngoLwesihlanu.
Ukuhamba yilokhu Okulandelayo, shintsha isilinganiso seMini sama-Megabyte angama-500, ngejubane eliphezulu kungakhathalekile ukuthi umuntu uxhumeka kanjani, futhi lapho umuntu edlula lelo nani, behlisa ijubane lifike ku-128 kbps, ngama-9,50 euros ngenyanga. Ngamanye amagama, umuntu angazulazula ngokungenamkhawulo ngezinga eliphansi, okuyilokho okunenkontileka, noma ngabe ngemuva kwama-megabytes angama-500, behlisa ijubane.
Ngaphandle kwesaziso sangaphambilini futhi unilaterally ngoSepthemba 18, 2010, udlulisa inkontileka ngesilinganiso sansuku zonke se-10 Mb nge-1 euro, okweqile kukhokhiswa kuze kufike kuma-euro ayi-10 ngosuku, ngokuhamba kwesikhathi lapho eyodwa ifika. usuku, inesilinganiso esiphansi. Ingqikithi yama-euro angama-10 ngosuku. Ngenyanga bazoba nokuzulazula okufana nalokho okwenziwe ngamanye amazinga we-Internet Mini, kusuka kuma-10 kuye kuma-300 euros. Babona ukuthi ikuphi ukukhohlisa kanye nogibe othambekele kumthengi ongenalwazi.
Ngoba angikwethembi, kepha umdlalo uphelele ukushaya umthengi kumthethosivivinywa abawuphindayo ngenyanga edlule. Lapho kufanele ukhokhe isikweletu esingeqile bese ugcina usohlwini lwama-defaulters. Umuntu ucabanga ukuthi unesilinganiso se-Mini Total Internet esenziwe nge-9,50 euros ngenyanga futhi ukhokha ama-megabyte ayi-10 nge-1 euro. Yini isivumelwano. Ngokushesha lapho sengibonile ukukhohlisa okunjalo, ngaphandle kokwazisa lo mthengi ngokushintshwa kwezinga futhi angazi ukuthi kungani, futhi angizamile nokuxhuma kwi-Intanethi. Iyiphi indlela yokuvimbela ukusebenzisa insizakalo nokukhangisa okudukisayo kulo lonke leli hlobo ngokumemezela ukuthi amakhasimende wefoni angaguquki tlf xxxxxxxxx anelungelo lokuthola isilinganiso esiphansi se-Intanethi ephathekayo ngama-9,50 euros ngenyanga.
Madoda aseMovistar, angazi badlala ini ngamalungelo abathengi. Banenkonzo yamakhasimende kabi, futhi nangesiLatin Spanish, okungafani neCastilian Spanish, engikukhulumayo. Okunye futhi, angiyena uSME noma ngusomabhizinisi, ngingumuntu ozimele, ngiyakutshela ngoba unami endaweni yama-SME nabazisebenzelayo kuwebhusayithi yayo, hhayi endaweni yabantu Nginomazisi wami, phambili ...
Ukuhweba ngakunye kunento ehlukile kuCallcenter yalo.
Ngaphandle kokuqhubeka, ngihlala ngingowakho. Ikhophi ye-DNI ifakiwe
Bangishayele ngivela eMovistar Móviles futhi bakhulume nonkosikazi wami, bengitshela ukuthi ngeke bangikhokhele iBurofax, leyo »ngigcine amamodemu amabili» «ukuthi bangithumile«, kungani ngingawabuyisanga «. "Ukuthi kunezindlela zamahhala zokufaka isicelo." kaMovistar, inhloso yami kwakuwukufeza inkontileka, kaJuni 30, 2010, futhi ngalokho ngangidinga imodemu eyodwa, hhayi amabili, kepha usushintshile ngoSepthemba 18 unilaterally futhi ngaphandle kokuxhumana kwangaphambilini, izinga elincane le-inthanethi elingu-9,50, 14 ama-euro ngenyanga ngesilinganiso sansuku zonke. Ngokusobala, ubuyela unilaterally ukuzoshintsha inkontileka kuze kube yilolo suku, njengoba iBurofax kaJulayi 2010, 14, yayihloniphekile, hhayi ngaphandle kwezimangalo kimi.Ngazama ukubuyisa iModem yokuqala esitolo sakwaGran Vía eMadrid, futhi awungivumanga. Kepha ngiphinda kini lonke ihlobo kusukela ngoJulayi 18, nihlangane, futhi bengilokhu ngixhuma kwi-Internet Internet, ngeM Mini Internet Rate. Abanasizathu sanoma yini. Bengizoyidedela kodwa utshani bokugcina ngukushintsha unilaterally isilinganiso se-Intanethi ye-Intanethi ngoSepthemba 2010, 14, silinganiswe nsuku zonke futhi bengingeke ngivume, ikakhulukazi ngemuva kokubathumela iBurofax ngoJulayi 10 nokuchitha imali imali. Angidingi iModem emibili yokuxhuma, eyodwa ibinganele, manje angisaxhumani nanoma iyiphi yazo ngoba ngenxa yokwephula kwabo izinkontileka ngokushintsha isilinganiso sami seMini silinganiswe nsuku zonke futhi ngifuna ukushaya induku kokulandelayo isikweletu. 1 kuya ku-30 euro. Kepha ngibonile futhi sengizikhiphile ohlwini lwami lobhaliso.Kunengqondo ukuthi ngokusho kwakho. Ngihlanye futhi abamele abathengisi babo bacele ukuthi bangithumelele imodemu emibili, enenkontileka ye-inthanethi yokusetshenziswa kwedatha, nenye yokusetshenziswa kwezwi nedatha. Vele, ngeModem ungakhuluma nocingo. Kuzoba ukuthi ngenza iqoqo leModem. Kungani ngiyithathile imiyalo engithunyelwe yona. Yebo, kulula kakhulu ukuthi kungani ngafaka i-oda ngoJuni 2010, 16864118 n, 30, okungeyona eyodwa yalabo abathunyelwe kimi. Kumele ukuthi ngoJuni 100 uwugcine njengesikhumbuzo. Ukuthi iBurofax ayifuni ukungikhokhela, sizobona. Khumbula ukuthi zingama-91, ama-euro angama-4 we-XNUMX burofax ezinyangeni ezintathu zobudlelwano besivumelwano ne-inthanethi ephathekayo. Kukhona okungahambi kahle ngakho konke lokhu abanasizathu
Isaziso samatilosi mayelana ne-TIMOSTAR,
lapho-ke ungasho ukuthi angikuxwayisanga.
Banginikeza i-ADSL 10 Mb Nokunye okunye ukwenza ukuthambeka kwe-moviestar, ukuze
Ngemuva kwezinsuku eziyi-10 ngidedelwe, bangithumelela incwadi bangibonga ngentshisekelo enginayo
thola insiza ye-MOVIESTAR ADSL DUO 3 Mb, ungikhokhise i-10 Mb abanginike yona ngocingo, bathi kungu-3M kuphela ongahlinzekelwa ucingo lwethusi
Ngiqonde ukuthi, ungangikhokha futhi ungikhokhise nge-10 Mb bese unginika kuphela i-3M
Lobu wubuqili, INKOHLISO
Ngincoma ukuthi ufake iqembu le-MOVISTAR ku-facebook uphinde uveze ama-keja, iqembu lezigelekeqe ...
Kuyiseluleko ESIBALULEKE kakhulu kuzo zonke izisulu zeMovistar. Bakuthumela isaziso sokukhokha semali engafanele engafanelekile (ukuvala izindlebe kuzo zonke izimangalo zakho) uma kwenzeka uqhubeka ungakhokhi isikweletu iMOVISTAR sinelungelo lokuxhumana nalesi simo ezinhlanganweni ezizinikele okufanele zifakwe kufayela lobubi wephule isibopho sakho semali ngokuya nge-athikili 29 yoMthetho 15/1999, kaDisemba 13, ekuvikelweni kwedatha yomuntu siqu.
UKUFINGQA, uma uzithola ukulesi simo, okokuqala akufanele neze ukhononde ngocingo noma ngefeksi ngoba ngeke iphendule ngaphandle kokuthi ufuna ukulalela umculo. Okokuqala kunjengemfuneko kumele uthumele iBurofax noma incwadi eqinisekisiwe yokuvuma ukuthi uyitholile eMnyangweni Wezinsizakalo Zamakhasimende we-movistar otholakala ku: Ronda de la Comunicación s / n. Isakhiwo seSur3, isitezi sesibili. I-CP 2 Madrid. Uma sekudlule inyanga ngaphandle kwempendulo, kufanele uthumele isimangalo sakho ngeposi eliqinisekisiwe eHhovisi ukuze unakwe uNobhala Wombuso Wezokuxhumana Ezingxenyeni ZaseCalle Capitán Haya nº 28050 CP 41 Madrid.
Lesi simangalo noma inqubo ivimbela iMovistar ekufinyeleleni kunoma yiliphi ifayela ngoba ngokuya ngezidingo ezisungulwe ku-athikili 38 ye-Development Regulation ye-LO. 15/1999, kaDisemba 13, ekuvikelweni kwedatha yomuntu siqu, ekufakeni amafayela wedatha, 1 a) Ubukhona bangaphambilini besikweletu esithile, esidlulwe yisikhathi, esingaphoqeleka esingakhokhiwe futhi okungafakwanga sikhalazo sokwahlulela ngaso, noma sokulamula noma sokuphatha.
Ungafaka futhi isikhalazo sobugebengu uma kumayelana nokukhwabanisa noma ukusetshenziswa budedengu esiteshini samaphoyisa noma i-Resides Court uma unehhovisi le-Movistar. Uma uthola noma yisiphi isaziso sanoma yiliphi ifayela, uthumela ikhophi yesimangalo noma isikhalazo futhi kuzoba imbangela eyanele yokukhansela idatha yakho ecelwe nguMovistar, ngasikhathi sinye isebenza njengedumela elibi kule nkampani nelungelo lakho lesinxephezelo .
Ngokufanayo, ungafaka isimangalo ngegama lakho ngaphandle kwesidingo sommeli noma ummeli uma inani ofuna ukulifuna lingadluli ama-euro angama-900.
Sikufisela inhlanhla nonke.
Ngicabanga ngamasela, ngicabanga ukuthi ngiyayazi indlela uPekeño.Ukhwe wami uneminyaka engama-75 ubudala nomakhalekhukhwini ka angazi ukuthi yimuphi unyaka, ukutholakala nje. Umamazala wami uyifaka kabusha nge-5 Ama-euro kaningi, futhi isikhashana nge-aki ngibonile ukuthi ngishajile futhi ibhalansi yaphela ngaphandle kokushaya ucingo, okwangimangaza lapho ngibona futhi ngathola ukuthi ngithole imiyalezo eminingi evela kunombolo 27027, uma uvula leyo milayezo bayakukhokhisa u-1,40, ngakho-ke cabanga !!! shayela amahlandla ama-5, ngamunye wangitshela okwehlukile, kepha yebo, bonke bathi akuveli kumististar futhi bageza izandla; bonke bangitshele ukuthi besikhansela leyo sevisi ngaleso sikhathi kepha besilokhu sithola imiyalezo kuze kungabikho mali esele (ama-euro angama-36 ngosuku olulodwa) Yini engiyenzayo ngaphandle kokukhumbula ngaphezu kukanina womuntu?
Ngiyacela nginenkinga enkulu ngalaba bantu abangamanyala, bafake umama wami enkantolo ngento angayiqashile futhi bafuna izikweletu ze-inthanethi ezingama-600 € angenazo nokho unempesheni engu- € 500 futhi Ungene kwabangakhokhi ngaphandle kokusinika izincazelo, ngangincenga umuntu ukuthi angitshele ukuthi kufanele ngiye kubani. Ngiyabonga
U-Eva, mayelana nodaba lukanina noMovistar, uma ukwazi ukuxhumana nami nge-imeyili yami ekhonjiswe ngenhla, ngokuningiliziwe ngingasiza.
isaludo
UDkt Nour Hanzal
NGIBINGELELA KWANI NONKE, NGIPHAWULA KUWE NGISEBENZA KU-1004 KANYE NEQINISO UMA LIYIQINISO, UMOVISTI WENZA UKUHLUKUMEZEKA, WAKHOHLISA FUTHI WEBE. YINGAKHO NGIKUNIKELA USIZO LWAMI UKUTHI UKWAZI UKUXAZULULA IZINKINGA ZAKHO KOKUTHILE KUSOBALA NJENGOBA KUHLALE KUNGENZEKA. NGISHIYA I-EMAIL YAMI UKUNGITHUMELA IMIBUZO YAKHO: comercial.pepito@gmail.com
UKUBINGELELA.
NgoNovemba odlule, ngisebenzisa isibonelelo esikhethekile esivela kuMovistar, ngacela ukuphatheka kwenombolo yami 968907666 (kusuka ku-ONO), kulowo opharetha. Ezinsukwini ezimbalwa kamuva ngathola iphakethe elincane, elalithunyelwe uMovistar, elaline-modem encane ne-SIM khadi enenombolo (686788910), yokuxhuma kwi-Intanethi. Kepha lapho u-ONO ezwa ngesicelo sami sokufaka inombolo yami kwenye inkampani, kwangenza ngathola isipesheli esinenzuzo enkulu kunaleso uMovistar ayengenzele sona, ngasikhansela isicelo sokuthwala. Kodwa-ke, ngibathintile ngocingo lwabo olungu-1004, behanjelwa ngumuntu osebenza naye ongiqinisekisile ukuthi ayikho inkinga nokuthi ukuphathwa kuzokhanselwa. Kepha, yize sengikwazisile, ngithole isaziso sokufaka umugqa weMovistar ngosuku olulandelayo. Ngaphinde ngabiza uMovistar futhi ngathi sengivele ngicelile ukukhanselwa kokuphatheka kwenombolo yami engu-968907666, ngaphinde ngaqinisekisa opharetha weMovistar ukuthi sebenabo vele ubufakazi bokuthi kukhanseliwe, ngakho ukufakwa ngeke kwenziwe.
Kodwa-ke, ekuqaleni kukaFebhuwari ngikuqinisekisile ukuthi uMovistar ukhiphe i-invoice yenani lama-euro angu-2.36. Inani ebengingazi ukuthi lidalwa yini, ngoba ukuzibophezela kwami kubo bekukhanseliwe, ezinsukwini ezimbili noma ezintathu nje kuphela ngemuva kokucela ukuphatheka.
UMovistar ukhulume nami ezikhathini eziningana efuna ukukhokhelwa kwalawo ma-euro angu-2.36, waphinde wakhipha i-invoyisi entsha ngoMashi, nayo ebuyiselwe yisinqumo sami. Kodwa, encwadini le nkampani engibhekise kuyo, isongela ukwazisa lolu daba emabhange, ngicabanga ukuthi ukuze kufakwe kwi-RAI, njengomuntu ohluleka ukwenza iphutha.
Ngibize uMovistar izikhathi ezingenakubalwa, "ukuhanjelwa" ngabasebenzi abaningi abavela kule Nkampani, kepha akekho noyedwa kubo ofuna ukuphatha lesi sehlakalo, noma ukuxazulula lolu daba. Omunye wabantu engikhulume nabo wangitshela wathi, "Qala ukhokhe bese sizokubuyisela." Kepha ngenqaba ukukhokhela izimiso futhi ngoba mina, NEVER!, Ngisebenzise noma iyiphi insizakalo neMovistar kukho konke okuphathelene nalolu daba. Ekugcineni, omunye wabasebenza kuyo uxwayise ngokuthi, impela, le sevisi ibingakaqaliswa, kepha bayaphikelela ukuthi ukhokhe kuqala bese ufaka isicelo. Bangitshele nokuthi "imodemu" ibizimele ngokushintshwa kwesisebenzisi ebengikucelile nokuthi uma bengingafuni ukugcina imodemu bekufanele ngazise uMovistar. Kodwa-ke, angisiqondi lesi simo sengqondo sikaMovistar, ngoba ukube bengicele ukuphatheka, okunikezwe imodem yakhe ukufakwa ukuxhuma kwi-Intanethi futhi kamuva ngakhansela ukukhishwa kwesicelo, kungani kufanele ngenze ukukhanselwa okubili (imodemu nokuphatheka) ?.. Kucatshangwa ukuthi ngokuxhumana no-opharetha nokukhansela ukunikezwa kwabo, bekucatshangelwa ukuthi noma yibuphi ubudlelwano no-opharetha buzokhanselwa.
Ngizamile ngazo zonke izindlela ukuthumela incwadi kwiNkampani iMovistar, kepha anginikezwa inombolo yefeksi noma ikheli leposi noma i-imeyili engingaxhumana nayo. Ngokwalokho engikhethe ukukubika konke lokhu kwiHhovisi Lomthengi nasemakhasini e-Intanethi uqobo, ngincoma ukuthi abasebenzisi bayeke ukwenza noma yiluphi uhlobo lwenkonzo naleNkampani, ngenxa yobunzima ababubonayo lapho kuziwa ekuxazululeni noma yiluphi uhlobo lwesigameko.
Kukho konke, ngifuna ukurekhoda ngezinhloso ezifanele.
UMovistar ungikhohlisile ngemuva kokuchitha iminyaka engu-4 nabo, bangibhalisile kwinkonzo ebengithi angiyifuni uma kungenzeka ingabi mahhala, naphezu kwalokhu, futhi bazi ukuthi bekungemahhala, bangibhalisile. Lapho-ke sonke siyazi ... ngazama ukuzikhipha ohlwini izikhathi eziningana ngocingo bangitshela ukuthi yebo, yebo ... kodwa ubabekazi wakho!
Ngamafuphi, bangamaqola futhi ngaphandle kwamahloni angikaze ngibuyele kubo, ngakho-ke i-agustito nenkampani yami yamanje…. ama-invoice acacile, insizakalo enhle futhi akukho zinsizakalo ezicashile.
NGINALO FONI ALikwazi UKUTHI NGIYIKHASIMENDE LE-MOVISTAR
Selokhu ngenza inkontileka ye-broadband ngibe nezinkinga eziningi ngokuxhumeka kwami kwe-broadband, sengivele nginezinyanga ezi-4 ngokufanayo, bahlala bethi ochwepheshe bayalungisa nokuthi bazokhuluma nami futhi bangamanga kakhulu, futhi iqiniso angazi ukuthi ngenzenjani ngalokhu kungabi namandla ngezingxenye zazo,
Nginikezwe izinombolo ezimbili ezingomahamba nendlwana okungezona ezami, sengiqedile nokuzifonela, futhi angikwazi ukukhuluma nomuntu ophethe, banakekela abantu baseNingizimu Melika kuphela, bazi ukuthi angiyena umuntu ocwasa ngokwebala kodwa abazi noma bengathandani bethola noma yini, eyokugcina banginikeze amarisidi amabili angama-557.50 ngakunye bechitha i-akhawunti yami, sengibabuyisile futhi iqembu selingibize ama-euro amathathu umuntu ngamunye, ngabacela ikhophi yokukhululwa , kepha abayithumanga, bathi isivele ilungisiwe kepha kanye ngesikhashana bakunikeza ukwethuka okuhle. NGIYABONGA NGOKUFUNDA ISIQEPHU SAMI, kepha nginokukhahlela kuphela ngaphambi kwalezi zinkampani
Mnu. Moviestar, ufundiswe kubo bonke opharetha ukuthi unganiki sombululo kunoma yini, mane ulinde, linda uze ubhoreke futhi ezimweni ezinhle kakhulu ngizokudlulisa nomuntu ofanele ukuthola isixazululo sakho, LAPHO BESHO LOKHU kusho ukuthi ukuxhumana okufishane futhi ubuyela kwinqubo efanayo njalonjalo, lokhu kungumgunyathi wokuthi bonke abaseSpain bakhokhele lezi zinkampani ukuzenza bacebe nabampofu noma abaphakathi ukuze basikhohlise ngo-opharetha babo kungakuhle ukwenza usuku ngaphandle kweselula ubone ukuthi lokhu kuyashintsha noma kunalokho izinsuku ezintathu
Icala lami yilokhu okulandelayo ngenza ama-yamadas i-num ngekhasi lewebhu engilishaja kabusha kusuka ku-pc lapho ama-yamadas engiwenzayo kufanele athengiswe yi-rebtel lapho engibeka khona imali ye-yamar kufanele ngishajishe ikhadi elikhokhelwa ngaphambili le-Movistar Futhi engikutholayo ukuthi ngishajisha kabusha ama-euro ayi-10 bese kuvela ukuthi i-rebtel ingikhokhisela ucingo futhi la masela avela ku-movistar nawo angishiya ngingenayo ibhalansi ngaphandle kokukhokha kusenesikhathi bengisebenza izinsuku ezintathu banginika isikhathi eside futhi ngiyakudinga nginike iwebhusayithi ukuze ngithumele i-imeyili futhi ngifune ukuthi kungani kuze kube lapha eminyakeni embalwa edlule bangibethela u- € 3 engingazange ngiwusebenzise kodwa ukungabi nalwazi bengingazi ukuthi ngenza noma yini kodwa lezi € 500 ngeke zihlale njenge leyo kanye ne- € 10 engakafi ukuthi ibakhokhele i-jjjjaa ngiyabahleka abahamba ngokukhohlisa, abakhwabanisi futhi ngaphezulu kwayo basizakala ngabantu ngoba bayazi ukuthi uma siya ezilingweni silahlekelwa yimali KWANELE abathengi bavule amehlo ngakho-ke yeka ukweba futhi qalisa ukusebenza ungakhohlisi abanye ngiyethemba uyabona Lokhu kusiza futhi kukhunjulwe ukuthi inyunyana ingamandla futhi ngeke bakwazi ukusanga sonke
Ngifisa ukukwazisa ukuthi ukuhlolwa nokunakwa komsebenzisi kaNobhala Wombuso wezokuxhumana ngocingo bavumile ukulinganisa izimangalo ezifakwe kuMovistar, ezihleliwe nezisetshenziswayo, ngomqondo wokubuyisa cishe ama-euro ayizinkulungwane ukuthi awaqoqe ngokungafanele.
ESTERUKI! NOMA USEBENZA KWI-MOVISTAR!, NOMA UNGIKHOKHELWE UKUSHO LOKHO KUWE.UYAZI UKUTHI NGABANGAKI IZIKHATHI ENGIMTSHELA NGAYO UKUTHI AKHULUME NOMUNTU OPHETHE NOMA KWENZEKE KUMNYANGO OSEBENZAYO?
UKUBINGELELA BONKE BABO ABAKHATHAZEKILE, KUHLANGANISWA NEQ Q SUBSCRIBE.
Ubani ongaba nentshisekelo
Abantu abaningi abakhononda ngeMovistar ngokusobala iyinkampani yomkhonyovu, njengoba kwaziwa, isebenzisa ngokunenzuzo ukukhubazeka nokuhamba kancane kwezinqubo zokuphatha ngasikhathi sinye, kusizakala iqiniso lokuthi umthethosivivinywa wommeli uphakeme kakhulu kunenani lemali ngokuya ngesimangalo ngezinkantolo. Ngamunye unenkinga ehlukile kwezinye kodwa zonke ziholela ngandlela thile emkhonyovini, ukumangalelwa okungafanele, ukukhohlisa, njll., Ngoba uma kuvela noma ikuphi ukungahambi kahle, ungalindeli ukuthi lowo ohamba ngezinyawo alungise iphutha lakhe, kungaba ukuchitha isikhathi ushaye ucingo noma uthumele ifeksi noma i-imeyili ngoba abasoze baxazulula inkinga yakho. Kunezinyathelo ezi-4 zokufuna iMovistar, 1) thumela isimangalo sakho nge-burofax emnyangweni wezinsizakalo zamakhasimende otholakala ku: Ronda de la Comunicación s / n. Isakhiwo seSur3, isitezi sesibili. I-CP 2 Madrid. 28050) Bese uqala ukuthwala ngokushesha komunye opharetha. 2) Esimweni sokungatholi mpendulo kungakapheli nenyanga, ibhange lakho likwazisa ngokukhanselwa kwemali ekhokhwayo edonswa ngqo eMovistar. 3) Okulandelayo, kufanele uye kwi-Telecommunications Service Service Office eCalle Capitán Haya nº 4 CP 41 Madrid. Uma izinqubo ezifanele sezenziwe, iHhovisi Lezokuxhumana Nabasebenzisi Bezokuxhumana lizokhipha isinqumo ngombuzo ophakanyisiwe. Uma kuvuna umsebenzisi, kungafaka ukubuyiselwa kwamalungelo aphuliwe noma isibopho sokubuyisa amanani aqoqwe ngokungafanele. Ihhovisi linethuba lokuxazulula izinyanga eziyisithupha, kubalwa kusukela ngosuku okwethulwa ngalo isimangalo kulo. Lesi sinqumo sizoqeda umzila wokuphatha futhi ngokumelene naso, kungafakwa isicelo sokuphikisana nesokuphatha. Le ndlela engenamsebenzi kodwa isebenza - isasebenza - ukuvimbela iMovistar ekusebenziseni ilungelo layo lokuxhumana nebhizinisi elizinikele ekuhlinzekweni kwemisebenzi yolwazi ekwephuleni izibopho zemali (indatshana 28071 LO 29/15), noma ukuvimba ukuphathwa kwe ukuphatheka okwenziwa inqubo yomnikeli ngaphandle kokungenelela kwabo. Kukhona indlela esheshayo: faka isikhalazo emaphoyiseni noma ngqo eNkantolo Yomsebenzi lapho inani lomkhonyovu lingaphezu kwama- € 1999. Bona isixhumanisi: https://www.actualidadiphone.com/2008/11/21/680-017-355-fax-de-reclamacion-a-movistar/comment-page-1/#comment-161405
http://bandaancha.eu/tema/1640287/ayuda-urgente-denuncia-contra-movistar
http://noticiaaldia.com/2010/05/an-investiga-y-prepara-demanda-contra-movistar/
Sawubona, okwenzekile kimi nje, nginemodeli yeMovistar enesilinganiso esincane se-adsl sama-19 euros ahlobene nenkontileka ye-adsl kulayini ongashintshi, engibe nesaphulelo esingu-50%, lo mugqa unikezwe ezinyangeni ezimbalwa ezedlule ngenxa yokuphatheka ku-olintshi, ukumangala kwami kuza manje ukuthi ngaphandle kokuthola noma yisiphi isaziso esivela kumashivistar bashintsha isilinganiso semodemu, ukusuka ku-adsl mini kuya ekukhokhweni kwansuku zonke engithole kuzo izikweletu ezimbili ezingaphezu kwama-euro angama-120 ngayinye futhi ngicabanga ukuthi kusekhona enye ezofika nenyanga yonke kaNovemba, umuntu angangisiza angitshele ukuthi yini engingayenza.
Indlela yokuqhubeka kwezinkampani zocingo eSpain, ngikhuluma ngezintathu ezaziwa kakhulu, ikhombisa ukuthi uhlala kuphi, ngicabanga ukuthi emazweni athuthukile, anemithetho esobala nokuziphatha okujwayelekile, ukuthunyelwa okukhulu kwemikhonyovu emincane ngeke Zenziwa ezinkampanini zezingcingo, kuyaphoxa ukuthi emandleni alawula ukuhleleka, abaphakamisi umunwe ukucacisa into elula ngokweqile, inkontileka, evunyelwe ukuthi ingabonakali futhi ingakhethi ukuthola okukhulu ukusika. Ngiyakuqinisekisa ukuthi ngaphandle komonakalo wezezimali odalwe ukungabi namandla kokukhokha abahlukumezi besivumelwano, kuwumthwalo osindayo kakhulu. Ubuza izinkontileka ngokubhala phansi bese bakuthumelela ojwayelekile ovela kukomic, umkhakha okuthiwa ungowobuchwepheshe obusha, unikeza izindlela zokuziphatha ezivela kumlando wokuqala. Kumele sibheke ezinye izindlela zalaba bahlukumezi
Izinkampani zocingo namabhange, phakathi kwezinye izinto, bangabaqola abakhulu kuleli futhi akekho obavimba, akukho hulumeni obaxakayo, kubonakala sengathi bayalusaba futhi bayasizakala futhi benze noma yini abayifunayo. Emthunzini wesisho esithi "siyadingeka" okuyiqiniso, benza noma yini abayifunayo, bekwazi ukwenza izinto obala futhi bangafisi kakhulu.
Ngifuna ukushintsha inkampani yami, othile anganquma ukuthi iyiphi ayethembayo, ngivela kumistister kuze kube yilapho amaqanda ami eguqule amazinga, aphakeme kakhulu futhi nginamamas futhi angaphansi kwemigqa emithathu, ahlangana nami ngoFebhuwari futhi angitshela ukuthi Kumele ngikhokhe ama-eross xdios angama-400 ngitshele ibhange lami ukuthi angazi ukukhokhisa noma yini engingayenza ngiyabonga
Zonke izinombolo zefeksi 680017902/334/355 kusuka ngesikhathi eshayelwa ngaso zikutshela ukuthi bekulukhuni ukwenza ukuxhumana ngenxa yokugcwala kakhulu kunethiwekhi. Ngibize ngezikhathi nezinsuku ezehlukene, ngesinye isithiyo.
Sanibonani nonke:
Njengoba ngithole inkontileka yami neMOVISTAR (TELEFÓNICA) ngathola i-intanethi.
Nganginokufinyelela ngocingo kuqala. Ngisebenzise lowo mugqa kuphela kwi-inthanethi futhi mina
Bengixhuma kwiseva nokucushwa abangikhombise khona.
Wakhokha ama-euro angama-16 ngenyanga kanye nokuqashwa komugqa cishe kwama-euro angama-14. Nge
I-VAT ibikhokha cishe ama-euro angama-70 njalo ngenyanga. Kepha kungazelelwe
wanquma unilaterally ukuqeda ukufinyelela ngocingo futhi ngaphandle
ngazise nganoma yini noma unginike enye insizakalo enezindleko ezifanayo
Baqala ukungikhokhisa (ukweba) ama-invoice ngamanani we-575,95 kokukodwa,
ku-792,08 olandelayo naku-503,94 edlule. Bakususe kanjani ukufinyelela
ngocingo, bangiphoqa ukuthi ngenze inkontileka ye-ADSL ngokunyuka kwe-
Ngimangalele ezimbili zokuqala ngo-1004 nangencwadi nge
ukwaziswa kokutholwa, kuthunyelwe kukheli olifakile kuma-invoice akwaGran
Nge-28 28013 Madrid. Inani lamabili okuqala libuyiselwe kimi
ngoMeyi 13, kepha hhayi owokugcina okwamanje. Ngaphandle komonakalo
Ezomnotho ukuthi lezi ezingenamphefumulo zingibangela, zingibangela a
umonakalo omkhulu kakhulu empilweni yami ngokuhlaselwa ukukhathazeka, ukuqwasha kanye nabanye
iziyaluyalu. Ungacabanga ukufutheka nentukuthelo abangidala ngayo
lezo zimali zezinkanyezi. Ngisho nangemva kokuzibanga zombili
ama-invoice okuqala nokukwazi ukulungisa elokugcina abalibuyisele kimi
yenza okufanayo. Bathi kuyiphutha, kodwa abathathu
ama-invoice akulona iphutha, kuwukuhlukumeza ngokweqile, ngokwethemba okubi,
yokwephula isivumelwano uma kungesiyo eyebusela. Kuyamangaza ukuthi ngiyazi
chitha imali eningi ekukhangiseni bese wenza lezi zenzo zolaka
amaklayenti. Ukwaziswa okuhle kakhulu abangakwenza ukuphatha i-
amaklayenti hhayi umkhonyovu bese uyawabamba. Ngingathanda ungiluleke
ngokusemthethweni, futhi uma othile efake isikhalazo sobugebengu ngokweba kulezi
amacala.
Ngibona kakhulu
OKUKHOMBISIWE NOKEBIWA 2013 JUNI 13
Hola
Kusukela ngoFebhuwari ngenza umsebenzi nge-MOVISTAR ngaphambi kokuthi ngikhokhe ama-euro angama-80 nge-VAT yeselula ne-inthanethi ngemodeli futhi bengizobe ngikhokha ama-euro angama-60 nge-VAT, Kepha ngemuva komsebenzi, bengilokhu ngithola izikweletu zama-euro angama-42 okusetshenziswa kwe-Intanethi ngoFebhuwari Mashi Ephreli UMeyi noJuni Ngemodeli lapho ngenza isimangalo bangitshela ukuthi lo mugqa awungeni emsebenzini nokuthi ukahle, ungacabanga ukuthi ngithole kanjani futhi ngemuva kokukhuluma no-opharetha oyedwa ongu-45 omunye wangitshela ukuthi bazoqala ngenza isicelo sokubuyiselwa imali futhi ezinsukwini eziyi-7 uzobe esengiphendula kodwa abangishayelanga, ngiphinde ngashaya ucingo nginikeza inombolo yesimangalo abanginike yona yokubuyisa futhi bayixoxe indaba futhi kodwa ngaphambi kokuthi ngikhansele bese ngikhokha jezisa kahle enye inkampani ... …… eyami nazo. Nginqume ukuzikhipha ohlwini lwami kodwa banginika omunye opharetha futhi akazange angikhansele ukuthi ungilungisele konke, ulayini we-inthanethi ubusebenza, bekuyi-MOVISTAR ERROR, ngakho-ke ngizobuyiselwa lokho abangikhokhele kona, izolo Opharetha ushayela ucingo etshela kimi ukuthi benginama-euro angama-39 ngivuna bona futhi beza nezindaba ezixakile sengathi bekuyiphutha lami enye impi nayo engibatshele yona baze bazofa, nokuthi ngizobavulela icala, e-In ntambama, omunye opharetha wangishayela ucingo engitshela ukuthi bebengayifakanga inyanga kaJuni evule esinye isimangalo salokho kubuya, manje linda ukuthi kube yiqiniso, ukuphela kwento engiyaziyo: Ukuthi bangamasela ukuthi kusukela ku-20 kuya kuma-20 ngamakhasimende ngamunye agcwalisa izigidi ngenyanga, futhi njengoba sibaluleke kakhulu ukuba ngummeli nesikhathi okufanele sisinikele kulokhu, ukuthi sikudlulise UMA SIYAQALA UKWENZA UMKHANKASO NGALOKHU KULABO BABI ABABUSEBENZISA NGOKUNIKEZELA IZINhlawulo FUTHI KUFUNEKA IMONAKALO KANYE NEZINhlawulo ZOKUXHASHA KWAMAKHASIMENDE S LABO UKWEBA LOKHO KUZOPHELA NAKHO NJENGOBA SIBANGELWA UKUTHI SINGAHAMBELANI NAYE KUNGUMTHETHO. Kulungile futhi ukuqedela i-inthanethi angiyitholanga kahle i-inthanethi, ngishayele ucingo bangithumela kochwepheshe ohambisa ama-antenna erutha wahamba. Banginikeza isikweletu senkonzo yezobuchwepheshe ngama-euro angama-50, kodwa ABABIKI ukuthi lokhu inezindleko, ngoba ukwazi lokho, angimvumeli angene.
Kule nyanga, imovistar yehlise isivinini esiphansi se-inthanethi eselula ukusuka ku-64 kb kuye ku-16 kb. Ngakho-ke akunakwenzeka ukuzulazula ngaphandle kokuqasha isivinini esithe xaxa.
Kimina lokhu kubonakala kungumkhonyovu obhekiswe kubasebenzisi be-intanethi abangamaselula, ukuthi senze isivumelwano futhi, ngaphandle kwesixwayiso, bakulanda ngejubane eliphansi kangako.
LOKHU KUKUHLUKUNYEZWA !! SEKWANELE MANJE !!
UMovistar uyangiziba uma inkontileka iphela ngoNovemba, ngashayela u-1004 bangitshela ukuthi angithumele incwadi eqinisekisiwe, ngiyagula ngokushayela ucingo, bayaqhubeka nokungikhokhisa amaRisidi
!! KWANELE!!
MOVISTAR LADROOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOONES
Ngiphelelwe yithemba.
Ngithole umthethosivivinywa ongu- € 700 wezinombolo ku-800 ,,, no-900… (tarot) lapho ngivimbela lolu hlobo lwezingcingo kusukela ekuqaleni.
UMoviestar usithumelela incwadi ethi ukunaka ukuba amakhasimende kusinikeza ibhonasi ku-invoyisi = umkhonyovu futhi kusala u- € 120 kuphela osalinde ukukhokha.
Okokuqala ezinye izigebengu ziyasiqola bese zilandela i-moviestar uqobo lwayo kube sengathi zisinika okuthile ngaphezulu kwayo.
Isilinganiso sami sinqunyelwe isilinganiso esiphansi, sikhokha ngaphansi kuka-50E njalo ngenyanga nge-inthanethi. Ngafaka izimangalo ezimbili ukuze ngithuthe futhi isinqumo kube ukuthi ngikweletwa i- € 120 njengomusa, ukunakwa.
Abawazi umkhonyovu futhi abavumi ukuba ngizikhiphe ohlwini ngoba angikhokhile i- € 120, kabanginiki ikheli lokuthi ngizikhiphe ohlwini, ama-opharetha asungula amagama futhi awahlinzeki ngezibongo. Awukwazi ukukhuluma nomuntu ophetheyo, lokhu kuyahlanya. Abakhathaleli uma umangalele umthengi, yibhange eliwina njalo.
Ngicela usizo lokwazi ikheli lale nkampani futhi ngithumele i-burofax ukuze ngizikhiphe ohlwini ngoba isikhathi esiningi esidlulayo siyangijikela.
UTeresa. Iya kwi-Association of Consumers CEACCU inamahhovisi kuzo zonke izifundazwe zaseSpain. CEACCU.ORG
Ngiyabonga kakhulu Antonio, ngizokwenza isimangalo sami lapha naku…. (uma kwenzeka othile enentshisekelo) uNobhala Wombuso Wezokuxhumana Ngocingo kanye Nenhlangano Yolwazi — - usersteleco.es - - Calle Capitán Haya, 41 - ucingo - 901336699
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