ISpotify njengamanje iyinsizakalo ehamba phambili yokusakaza umculo, kepha ngokufika kwe-Apple Music, iningi lenu kungenzeka liyibeke eceleni ngasizathu simbe. Uma singasebenzisi insizakalo, asinaso isidingo sokuqhubeka nokugcina idatha yethu kumaseva abo, ngaphezu kwalokho i-Spotify ingenye yalezi zinkampani ezinganqikazi ukusithumela ama-imeyili njalo ukusikhumbuza ukuthi akhona. Ngakho konke lokho nokuningi, Ezindabeni ze-iPad namuhla sizokufundisa ukuthi uyisusa kanjani i-akhawunti yakho ye-Spotify, futhi unake, ngoba akulula, abafana bakwaSpotify abafuni ukuthi uhambe. Uma ukukhansela okubhaliselwe kwe-premium kuyinto ebucayi, bambelela ngoba lawa Spotify azi kahle ukuthi angakukhathala kanjani ukuzama.
Okokuqala, musa ukusesha, landela lesi sifundo nezixhumanisi zaso, ngoba noma esigabeni sosizo, noma nge-imeyili noma ezigabeni oxhumana nazo uzokwazi ukususa i-akhawunti yakho ye-Spotify ngaphandle kokudala ikhanda eliningi nokulahleka kwesikhathi sokufa , ukhiye ukuxhumanisa ozokuthola kuphela kwizithangami zokusekela zase-United States nangesiNgisi esiqine kakhulu, yize uma sesingaphakathi kwesixhumanisi sizokwazi ukuqhubeka nezinyathelo ngeSpanishi. Sishiya isixhumanisi okukhulunywa ngaso lapha ngezansi.
Okokuqala, kufanele ungene kuwebhusayithi yeSpotify nge-akhawunti ofuna ukuyisusa futhi uma lokho sekuqediwe, finyelela kulesi sixhumanisi:
https://support.spotify.com/es/contact-spotify-support/
Uma sesingaphakathi, sizothola uhlobo lwefomu lokuxhumana okungelona iqiniso, njengoba kuzosivumela ukuthi sisuse i-akhawunti yethu nayo yonke idatha ehambisana nayo, kanye nobudlelwano ne-Facebook. Ngabe ubucabanga ukuthi yilokhu?Akunjalo neze, umdlalo usanda kuqala.
Ngemuva kokubhekabheka kule nqwaba yezinketho ezinhle, sithola ukuthi asikwazi ukususa i-akhawunti yethu ngokuzenzakalela, kuzosinika ithuba lokuya kuforamu yabo yokusekela (lokho ngeke ikuxazululele lutho) noma thumela i-imeyili yokuxhumana. Lokhu kuzoba inketho yethu esiyikhethile njengoba sikwazi ukubona ku-skrini.
Kepha lokhu akukona ukuphela, ukungabikho kwenhlonipho ngobuhlakani bethu kusazofika, ngendlela ye-imeyili. Sizothola i-imeyili cishe ngaso leso sikhathi "ngezixazululo" ezimbili ezingekho kanjalo., usiqondise kabusha ukuze sisekele. Kodwa-ke, ungalilahli ithemba, phendula ngqo kusuka kwiklayenti lakho kule imeyili ukwazisa ukuthi usafisa ukususa unomphela i-akhawunti yakho kumaseva ayo ngaphansi kwe-Organic Law on Data Protection, ngoba lokhu uzohlinzeka ngemininingwane ezosiza ukuhlonza i-akhawunti yakho njengosuku lwakho lokuzalwa.
Esikhathini esingamahora angama-48 uzothola i-imeyili eqinisekisa ukuthi i-akhawunti yakho ye-Spotify isuswe unomphela. Manje ungasusa uhlelo lokusebenza lwe-Spotify kwi-iPhone yakho, i-iPad, iMac ne-Apple TV. Bekungelula nakancane, kepha ngalesi sifundo sethemba ukuthi sisize abantu abaningi abadele ukuzama ukususa i-akhawunti yabo ye-Spotify, okungelula neze.
Abangithumelanga ama-imeyili, linda ulinde futhi angikaze ngithole lutho 🙁