Idan kun kasance masu sa'a kuma kuna da Apple Store a kusa da inda kuke zama, da alama kun taɓa ziyartarsa fiye da sau ɗaya idan kuna da matsala tare da iPhone, iPad, iPod ko Mac kuma kun san yadda Genius Bar Abokin aikinmu Miguel Ya ba da labarin a cikin sakon da aka ba shi a cikin Apple Store a Sol, yana barin matukar damuwa da jinyar da aka karɓa.
Koyaya, 'yan makonnin da suka gabata na je Apple Store a Murcia, don matsala ɗaya da abokina Miguel, canza allo na iPhone, kuma ba kamar abokin tarayya ba, Na fi gamsuwa da yarjejeniyar da kuma saurin sabis ɗin da aka karɓa.
A cewar 9to5Mac wanda yake ambato majiyoyin cikin gida, Apple na tunanin yin sauye-sauye a aikin Genius Bar, dangane da aikin lokacin da masana ke kashewa wajen magance matsaloli gabatar da masu amfani. A halin yanzu, idan kun je Genius Bar, da alƙawari ba shakka, kuna da minti 10 don magance matsalar idan ta shafi iOS.
Ganin cewa idan matsalar tana da alaƙa da Mac, ana ƙara lokacin ba da shawara zuwa mintina 15. Idan a lokuta biyu, lokacin da aka tsara bai isa ba, mai amfani dole ne ya nemi sabon alƙawari don ƙoƙarin sake magance matsalar, tunda Ba a ba mu damar tsawaita lokacin da masanin Apple Store ke keɓe mana.
Ma'aikatan Apple Store sun ce algorithm zai sanya alƙawurra ta atomatik ga wasu ma'aikata waɗanda ke da 'yanci, idan ƙwararren da ke ƙoƙarin magance matsala yana ɗaukar lokaci fiye da yadda aka saba. Ma'aikata suna da'awar cewa tare da shigar da sabon algorithm wanda zai kula da alƙawari, za a rage hutu tsakanin alƙawurra.