Karar shigar da kara a aji a madadin 527 Galaxy Note 7 masu siye suna neman kusan $ 440 kowane mutum don wahalar janyewar da kuma ɓacewar tarho. Kamfanin lauyoyin da ke aiwatar da karar ya ce "suna shirin shigar da kara a kowane wata."
Matsalar ita ce ma'abuta bayanin kula 7 ba wai kawai sun dawo cikin shagunan ne kawai ba, amma kuma Lokacin sauke software, yana iyakance batirinka zuwa kashi 60 iya aiki tare da amfani da na'urar ta al'ada.
Kamfanin ya ce ya karba korafi uku daga mutanen da wayoyinsu suka kama da wuta, kuma waɗannan an haɗa su cikin da'awar daban.
Samsung a ranar Litinin ta gabatar da wani shiri ga Koriya ta inda mutanen da suka musanya bayanin kula na 7 don Galaxy S7 ko S7 Edge zasu sami ragin kaifi don Galaxy S8 ko Note 8, babu daya daga cikinsu da aka bayyana a hukumance. Musamman, mutane kawai zasu biya rabin kuɗin S7 don samun na'urar a cikin 2017.
Shirin zai iya kaiwa wasu ƙasashe, in ji Samsung, ba tare da ba da ƙarin bayani ba. A cikin yankuna da yawa kamfanin yana ba da kuɗi ko musanya, a wasu lokuta ƙarin lamuni don siyan wani samfurin.
Jaridar Wall Street Journal ta fada jiya Lahadi cewa Samsung har yanzu yana kokarin gano musabbabin gobarar Note 7, yarda cewa an gano matsalar a matsayin batirin ne kawai lokacin da aka nemi a tuna. Kamfanin har ma a gwargwadon rahoto jinkirta ci gaban Galaxy S8 na makonni biyukamar yadda injiniyoyi ke aiki akan "autopsy" na Bayanin 7.
Kamfanin Samsung ya bayar da rahoton cewa ya kori wasu labarai daga gobarar Note 7, amma daga baya ta yanke shawarar dole ne ta yi aiki da sauri bayan da ta bayyana cewa matsalar tana da girma, maimakon gudanar da cikakken bincike. Wannan ya haifar da tuna da na'urori da kuma hayar sabon mai ba da batir, wanda daga ƙarshe bai taimaka wajen warware komai ba.