I-Twitter imemezele imiphumela yesinyathelo sayo sokuqala se- # Awards, ibiza i-Apple njengomhlinzeki oholayo wokuhlinzeka ngamakhasimende ezinkundleni zokuxhumana. Abakwa-Apple baklonyeliswe ngomklomelo we #Customer "Gold" nge-akhawunti yayo ye-Twitter ye- @ AppleSupport, le nkampani eyisebenzisayo ukuphendula ngokushesha izicelo zokuxhaswa kwamakhasimende. Ngokusho kwe-Twitter, i-akhawunti ye @AppleSupport ibalwa kunombolo eyodwa kuma-akhawunti osekelo lwabalandeli, iqongelela ukuthandwa nama-retweet ayi-150.000 XNUMX selokhu yethulwa.
Isikhathi sokuphendula esimaphakathi sesevisi yamakhasimende aku-inthanethi side, cishe amahora angama-17. Ngenxa yalokhu, i- @ AppleSupport yanquma ukwenza okuthile ngalezo zibalo ezidabukisayo futhi ikhuthaze ukusetshenziswa kwe-Twitter ukuphendula imibuzo yamakhasimende neminye imibono. Ngenxa yokuguquguquka kwe-Twitter, ithimba lokwesekwa lakwa-Apple liyakwazi futhi ukuzibandakanya ezingxoxweni zamakhasimende nganoma yisiphi isikhathi futhi lifake nemithombo yezindaba enothile yokuphendula ukunikeza usizo olwengeziwe kubantu lapho futhi baludinga khona kakhulu.
I-Apple yethule i-akhawunti yayo ye-Apple Support kuTwitter ngoMashi 2016, okuyenza i-akhawunti yayo yokuqala yokuxhasa engosini yokuxhumana nabantu. Sebenzisa le akhawunti ye-Apple Support ukuphendula imibuzo yamakhasimende, unikeze ukwesekwa, futhi unikeze amakhasimende e-Apple izeluleko namasu okusebenzisa imikhiqizo ye-Apple. I-Apple ixhumana ngqo namakhasimende ayo nge-akhawunti ye-Apple Support ku-Twitter futhi inikeze izixazululo ezisheshayo zezinkinga. Izikhathi eziningi, liphendula kulezo zicelo futhi nangemizuzu embalwa. Kusukela yethulwa ngo-Mashi, i-akhawunti yakwa-Apple yokusekela i-Twitter ithole abalandeli abangaphezu kuka-524.000 futhi yabelana ngamathiphu amaningi womkhiqizo awusizo avamise ukukhiqiza amakhulu ama-favs nama-retweets.