Apple's dead pixel policy for iPhone leaked

Have you ever wondered how many dead pixels an iPhone has to have for Apple to replace it with a new one? Well, according to Apple's policy, the iPhone only has to have a dead pixel to guarantee the replacement of the terminal.

In addition, you can also see the replacement policy for other products depending on the screen size you have.

Source: TiPb


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  1.   shunak said

    If I get a dead pixel, only when I use the camera, why can it be?

  2.   Sebastian said

    Now I have an iPhone 4 but when I had a 3G I detected a dead pixel (blue) I took it to an apple store because I was traveling to NYC and they changed the screen extending the warranty of the device. A luxury indeed.
    Of course, a supervisor had to come to confirm the dead pixel.
    Regards!

  3.   donvito said

    Well, if they are not the ones with the best percentage looking at the user, they are the best insurance.

    Normal on screens up to 15 ″ was 8 dead pixels: S

  4.   Marc said

    With an iPhone 3G that was now 2 years old and that I have it with quite a few dead pixels ... they would make me change at least the LCD (And if it is the terminal for the Iphone 4 better ...: D)

  5.   perepepe said

    Hello, I have a dead pixel on the screen of my iPhone 3G. But in August I bought it a year ago and I was wondering, if I call now, would they change it or not? ... because I don't know if the warranty is 1 or 2 years ... Thank you.

  6.   perepepe said

    By the way DonVito, I suppose you will have a dead pixel on the camera sensor, so when you use it it appears, but it is not on the screen.

  7.   Hugo said

    Indeed, I had an iPhone 4 with 1 dead pixel, and in a week I already had another new iPhone 4.

  8.   donvito said

    @Perepepe I think you have mistaken your name ... I have no problem with the camera 😉

    For those with more than 1 year of phone, forget about claiming for dead pixels as they are out of warranty. To make use of the second year of guarantee (the one required by the European Union) it is necessary to demonstrate that it is due to a manufacturing defect and not due to wear / misuse.

    If we have contracted Applecare, these "impediments" disappear and we enjoy the 2nd year of warranty just like the first.

  9.   Jose said

    How can you tell if I have a dead pixel? Because I had a 3g and now I have an iPhone 4 but I never notice if I have one! Can someone tell me if it's easy to see it.

  10.   Victor said

    If I have the iPhone with jailbreak, will they tell me something?

  11.   Blind maneuver said

    VICTOR only restores it and they do not tell you given there is no trace of the jailbreak (6)