Last week, Apple launched a repair program intended for those users who were experiencing the problem of the "gray bar" and loss of touch sensitivity on the iPhone 6 Plus screen after certain bumps and / or falls. Now, just a few days later, the Cupertino company launches another repair program, this time for the iPhone 6s, but only for certain units of this model.
This new repair program is intended for those users iPhone 6s owners experiencing unexpected shutdowns in the terminal. This issue appears to be limited and would only affect devices manufactured between September and October 2015.
If your iPhone 6s suddenly closes, Apple offers you a solution
In the middle of the weekend Apple has launched a new repair program. In this case it is a problem that affects the iPhone 6s, initially launched in September 2015, but not to all units if only to a certain batch of devices manufactured between the months of September and October 2015. If you are an iPhone 6s owner and have experienced sudden shutdowns on your smartphone, read on as your iPhone 6s is probably eligible for this repair program.
To launch this repair program, Apple has launched a special page within the technical support section of their website under the heading "iPhone 6s Program for Unexpected Shutdown Issues." On this page we can read how the company explains what this problem that affects the iPhone 6s is about while reassuring those users who may be affected indicating that this is not a security issue and that the affected devices amount to "a very small number":
Apple has determined that a very small number of iPhone 6s devices can shut down unexpectedly. This is not a security issue and only affects devices within a limited range of serial numbers that were manufactured between September and October 2015.
If you've experienced this issue, visit an Apple Retail Store or Apple Authorized Service Provider and check your device's serial number to confirm eligibility for a battery replacement, free of charge.
Apparently, this problem is related to the battery included in the affected models of the iPhone 6s in such a way that the solution offered by Apple is free battery replacement from the terminal. But at the same time, the company indicates that the problem detected could also be related to other aspects, specifically with the presence of a broken or cracked screen, so that, before accessing this repair program, users must face the repair from the screen.
How to access the repair program
To determine if your iPhone 6s is affected by this problem, simply enter this Apple website, select your country and contact the company's online technical support. They will take care of picking up your iPhone 6s, changing the battery and taking it home with you.
You can also choose to go to an official Apple store or an authorized reseller.
For those users who have already made a battery change due to this problem and have paid for it, Apple offers a refund of the amount paid by the userYes, you must have the invoice to be able to make the request.
Before taking your iPhone 6s for repair ...
As Apple points out, remember that before taking your iPhone 6s to the battery replacement process, you must prepare it properly:
- Back up all your content to iTunes or iCloud.
- Turn off the Find my iPhone feature
- Delete all the content of the terminal, data and settings, from Settings → General → Reset → Delete all content and settings
Well, it started to give me these problems since I have iOS 10, it will be a coincidence ...
It happens to me a lot, it stops at 40 70 45% as it gives
Good,
The same thing happened to me since I installed iOS 10, a random failure that turned off the terminal sometimes and when I connected it to the network, it had 40% battery or sometimes less. I made an appointment at the genius bar of the Apple Store Sol in Madrid, and I came back with a new iPhone 6s… they detected a bluetooth fault that I hadn't noticed, I used it in the car without a problem. Another failure that I have detected since iOS 10 is that the screen turns on by itself sometimes when I pick up the mobile or when I touch somewhere that is not the home button or the on / off button.
Turn off "Raise to wake" in settings / display and brightness 🙂
that is not a failure, the screen turns on by itself when you take it and tilt it a little, in settings it can be deactivated
IT ALSO HAPPENS TO ME AND FROM TELEPHONE ASSISTANCE THEY HAVE MADE ME RESTORE IN ALL POSSIBLE WAYS AND IT KEEPS HAPPENING SO NOW I KNOW WHAT THE SOLUTION IS 🙂
Thank you very much for the advice!
The battery has also happened to me and I have restored several times as they told me in telephone assistance but nothing at all, and if I have also noticed that it has been updating to ios 10 and shitting it.
Apart from you, doesn't it happen to you that when you enter into contacts, it remains blocked and takes time to respond?
by the way it is an iphone 6s plus… ..