Buying a new device on the part of a user it must have a series of basic characteristics so that the consumer remains calm. First of all, quality information about the device you are buying. Second, transparency about the shipping method, estimated duration and approximate shipping date. And finally, an exhibition of the coverage and warranty offered by the company. Apple offers a one-year warranty on all its devices with the possibility of purchasing additional insurance, AppleCare. With the new app update 'Apple Support' We can check the warranty of our devices and the coverage in case we have AppleCare.
Check the coverage of your device from 'Apple Support'
Need help? Get the technical support you need for your favorite Apple products - all from one place. Apple Technical Support gives you personalized access to solutions for all your Apple products and services. Learn how to manage your subscriptions or reset your Apple ID password, among other things.
Apple decided launch an application in which to concentrate the support and technical service no need to go crazy on your website. It is Apple Support, a simple, versatile and complete app available for iOS and iPadOS. As the years go by, the app is vitaminized with more and more news and has become a reference place to request help from technical support and even request appointments to go to the Apple Store.
The new version 4.2 introduces three new aspects that improve usability and provide new functions to users. First, reminder option is integrated reservations via phone calls or text messages. This is incorporated in the physical Apple Store in which they notify you when the Genius has been free and you can go to the store. However, in this new version when making the reservation you can set the reminder automatically.
It has also been incorporated a tool to check the coverage and warranty status of our products. In case we have AppleCare, we can see the different aspects that we have covered and the way to access the support we need. In addition, a App Clip to easily check the warranty introducing the serial number or by selecting the device of our Apple ID.