We return to our category of events related to an iPhone, and in this case the protagonist is the most advanced iPhone of the moment: the iPhone XS Max. And it just happened what happened on other occasions: an iPhone XS Max just exploded in the pocket of a user from Columbus in Ohio. It has been so serious that he has even injured his leg, and he has inhaled a large amount of smoke from the device's battery. After the jump we give you all the details of this terrible event.
As you can see in the image above, the damage suffered by this user's iPhone XS Max is quite evident. Nail photos courtesy of Josh Hillard on iDropNews that show something that we have seen on other occasions: the damage to an iPhone after the battery burns. A behavior that is not at all common but that can obviously happen as batteries are flammable materials ...
I noticed the fire and while I was taking off my pants and pulling the iPhone out of my pocket to leave it out, I inhaled a lot of smoke.
After spending about 20 minutes with an employee and answering questions, she removed the SIM card to remove my personal data, but the SIM melted.
The employee told me that I had to call the security team and took the phone to a back room and did not return or inform me of the status of my problem for about 40 minutes. After receiving this bad treatment from the employees of the Apple Store, I decided to find a manager to locate my phone.
The clerk reappeared with the phone already packed and told me they were going to return it to the engineering team. The manager approached me and said that this was the only way that I could receive a replacement phone. They gave me no other choice, they told me there was nothing they could do for me in the store if they couldn't keep the damaged phone. I asked about my clothes and they said they couldn't promise me anything unless they sent my phone in for analysis. I left an hour before the store closed, I wasn't happy with the deal I got from the Apple Store team so I recovered the damaged phone and returned home.
As you have been able to read, This situation is so exceptional that not even the Apple Store knows how to explain it. The truth is that if everything happened as this user accounts, the behavior of the Apple Store team was quite bad, and obviously they had to have helped him at all times. Be careful these days, do not leave Christmas gifts, that iPhone XS Max, near the fireplace ...
I don't remember having heard that "on other occasions" as you say, an iPhone has exploded in someone's pocket. They should review the comments before making them public... they make Apple look very bad... that supposed event has nothing to do with the ActualidadiPhone,,, consider changing your name….END
It is not for wanting to leave Apple badly, but there have been some cases. Just search it on Google to check it
I have had many iPhones and the biggest problem I have is that the battery ran out in a short time but it was repaired with a replacement I have many friends who have and have had an iPhone and I have never seen any explode or go out on fire or nothing similar and I even saw them quite destroyed by falls and even so they continued to work I no longer believe that about the explosions I think everything is a lie and they do it to try to discredit a good brand that makes very good quality devices, greetings and happy 2019