Apple today announced a voluntary recall program for certain power adapter plugs designed for use in Argentina, Australia, Brazil, Continental Europe, New Zealand and South Korea. In very rare cases, the affected two-pin plugs can break, risking electric shock if touched. These adapter plugs were included with the Mac, with some iOS devices between 2003 and 2015, and were also included in the Apple Travel Adapter Kit.. Only 12 cases have been detected worldwide, but Apple has preferred to put a solution to the problem before more cases are detected.
The safety of our customers is a priority, so Apple asks users to stop using the affected adapters. Users can find more information on how to change their affected adapter with a new and redesigned one on the page http://ift.tt/1Qv3ZhJ
The affected two-pin connectors have four or five characters written inside the slot with which they are fitted to the main adapter block, or they lack any type of inscription in said slot. Customers can visit the program page for more information on how to identify affected adapters. The image at the top of the article also helps you determine if your adapter is affected or not. The recall does not affect any of the other power adapters designed for Canada, China, Hong Kong, Japan, the United Kingdom, and the United States, or any of Apple's USB power adapters.
From the page that Apple itself contributes to see if your adapter is affected or not, you can also request a new one, or go to an authorized store for the replacement. Yes indeed, It is necessary to check previously using the serial number of your product which is within the replacement program, otherwise you will not be able to request the change.
