Consumer Report stops recommending Microsoft's Surface

Microsoft Surface Pro

Every time an American citizen wants to buy a device, if he wants to get an expert opinion without relying on the praise he can get from the seller, he should go to Consumer Report, a non-profit organization that tests all devices that reach the market and includes them or not in the list of recommended devices. Last year and for the first time in recent years, the new 2016 MacBook Pro was excluded from these recommendations, although shortly thereafter the organization included it again once Apple had fixed the performance and battery problems it offered. But once you are on the recommended list, you have to continue to maintain yourself so that the organization does not exclude you from it, as Microsoft just did with the Surface.

The Consumer Report organization has sent all its subscribers a list with the new products that become part of the recommendations and the products that cease to be part of it. The most striking case is found in Microsoft's Suface, who has been exclusive due to the problems that this device is offering when they have been on the market for more than two years. Come on, it ages much worse than MacBooks.

According to Consumer Report, 25% of Surface devices are showing ongoing performance issues to all their owners after two years since its purchase, offering a much higher percentage than what we can find with other brands. As expected, Microsoft has been forced to respond to this latest report published by Consumer Report with the following communication:

The return and support rates for previous Microsoft models differ considerably from the data obtained by Consumer Report. We do not believe this data accurately reflects the true experiences of Surface owners.

Consumer Report lost, at least for me, all its transparency and independence that it claims to have, when after having several conversations with Apple, included the MacBook Pro 2016 in the list of recommendations, when in the first instance he had excluded it. That move seemed to indicate that Apple had put money on the table so that sales of this device would not be affected by the negative rating that this "independent" body had awarded.


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  1.   Nirvana said

    The iphone is par excellence the best phone, just like the aurface 2 pro and 4 pro are the best performance and flaws, they have invented that, maybe it is the rebuilt ones that have flaws. That of the Mac sounds like buying a report.

  2.   George said

    Microsoft screwed up with so many models and different chips and the Chinese ruined the same by putting cheaper features I had a Pro 3 with Windows 10 when it was updated for the first time it was slow the truth is better iPad pro