Surely all of you remember that famous "Drop by Drop" by the guys from Movistar. The little that was made clear from those doses of information was that those with less than 3 months of permanence would have 120.000 points to upgrade to the new iPhone 4. What is left of that? Next I will try to explain what happened to me this morning.
In my case, I had an iPhone 3G with Movistar with which I ended my stay this July, therefore I entered the promotion. So, this Wednesday the rates come out and the 120.000 are not anywhere. On the other hand, in our points area we could see 2 offers that totaled 135.000 (one to update your "smartphone" and another to update your iPhone). Are they really going to give away 135.000 points?
The answer is yes. But this they are only applicable in the Blue Zone. Looking at the table at the top of the post, we are talking about the first column. Even if we already have (or want) an iPhone Flat Rate, these extra points will only be given to us for the first table. To access the prices of the tables entitled "Flat Rate iPhone" only our own points will serve us.
I think that bringing this explanation here can be useful, because I suppose that many of us had thought that the table in which we would have to look at the prices was the one corresponding to the Flat Rate that we had with the previous iPhone. And this change means a VERY big price jump. As an example I give you my case: I had 19.000 points, plus the 135.000 of the Blue Zone, a total of 154.000. So, according to the iPhone Flat Rate table, the price of the 16 Gb would be € 89, however in the Blue Zone the price goes up to € 254, which is the right thing to do (unfortunately).
I hope this information is useful to you given the lack of clarity of Movistar when it comes to explaining its rates.
Movistar Rates Info: Here
Updated: One more thing that I forgot to comment: When taking the iPhone through Zona Azul, the table says that the stay extends 18 months. But that's in case you only use your points. If you take advantage of the 135.000 points promotion (as almost everyone will do) the period is extended to 24 months.
Yes, exactly, it is as you say. I have already read it in some places, although I hope they change it because it does not seem logical or fair to me.
The worst of all is that movistar leaves a lot to be desired in all aspects, especially when it comes to giving little or not very clear information to potential clients.
Good, my case discussed this morning with Movistar they have told me the opposite, what a mess, with the points they give me and considering my current rate 9 + 25 I have 153000 points that is, if I look at the column of my rate iPhone 4 16GB € 0 32GB € 91 confirmed by the operator. The only downside, that I have not been able to close the deal since they do not have them listed on their system although they do appear on the web. Typical of Movistar, therefore I will have to wait. In my city Manresa ( Barcelona) nobody has a phone, ma have commented that about September or try your luck if when you go through a provider they have one, I would go from my current 3G to 4.
I have stayed at the counter without the promotion of 120.000 points. This promotion does not even appear in my file.
I have an iphone 3g that has already expired.
Has anyone this promotion? How did you get it ???
€ 250 is a great price. You sell the 3G for € 150 in http://www.zonzoo.es and it comes out for € 100 !!!
It happens to me exactly as in the post ... and the joke would come out of the 32GB with 140.000 points for € 358 ... but where do they go?
The girl from 1004 told me to wait until next week to see if the points change, because they can only be used with the blue zone (1st column) and not with the data rate (2nd column) ...
You are absolutely right. I have called Movistar and that's what they say, therefore I take two mobiles to Orange with a monthly billing of € 200 between the two of them and the one from Orange is so happy bye bye Movistar after ufffffffffff (my first mobile was teleline, that motorola that looked like the one at home).
I am in the same situation. I have the iPhone 3G and the 18-month contract has already passed, with the points I have plus the ones they give me, the device would cost € 179, I am not interested in the data rates. I have called and they have told me that they will not give me the points until Monday, that they will contact me ..
What do they say to others? Has anyone got the points?
GOAAAAA TIMO, LEAVE YOURSELF WITH THE 24 MONTHS OF STAY, 60 EUR OF MINIMUM CONSUMPTION OF VOICE AND 31 EUR OF TP PLUS WHICH ARE TOTAL ABOUT 3000EUROS IN TWO YEARS SO THAT THEN THEY DO NOT REWARD YOU WITH ANYTHING, GO WITHOUT SHAME OF WED …… ..
Pufff, I don't even know what to do, I have 32.000 points of mine. in this case when you exchange them in the blue zone, how much is the permanence, does anyone know ???
2º movistar includes some internet in roaming as vodafone ????
IN ADDITION, I ADDOOOO IF YOU LOOK IN YOUR MOVISTAR ZONE, YOU GO IN TO EXCHANGE POINTS AND FOR EXAMPLE, IT GIVES YOU IPHONE 16 GB WITH TP OF 25 EUR «(BLUE ZONE)», BLUE ZONE ?? IF YOU PUT THAT THEN DO I MEET THE REQUIREMENTS, NO ???
Points… 2 year stays… outrageous fees… what a way to squirt the staff!
They tell each of us one thing in 1004, they told me that I could redeem my points with the iPhone Plus Flat Rate and it would be free. By the way Daniel, in the article you say nothing is mentioned about points.
Greetings.
I have called Movistar and I have asked and they have not told me anything about the regulation points, they have only given me 20.000 and I have a 3G iPhone without permanence for a month. Question, I have called Orange and finally I have gone over with the Delfin 42 rate. The best thing about Orange is that the permanence is 18 months but that after 12 months you can change your rate, for example, to a 6 squirrel euros of minimum consumption per month and that's it. In my case this is perfect because in September of next year I am going to live in Germany. So finally Delfin 42 bought on the Web costs me 129 euros and they have already called me to confirm that next Friday I have the terminal at my house. bye bye movistar !!!!
One question, I have a second-hand iPhone, and I no longer have permanence ... Would the 135000 points or only 15000 be applicable? since I have an iPhone and I want to renew it and I no longer have a stay ...
If you do not see it, look almost at the beginning of the third paragraph of the link that I put
It seems unfortunately that you are right, movistar takes us for fools since it does not apply the rate of iphone 4 + tp iphone (€ 15), because it knows that if you want to use the iphone you need data and as it is blocked you have to hire it to them, well, I was hoping to switch to the iPhone 4, but if they don't rectify it, 1st I stay with 3G for a while, that is if changing to another company like simyo or pepecar to wait for the boom to pass and that the companies start making interesting offers .
Also comment that those of movistar continue to think that they continue with the monopoly since they did not know anything about the sale of the iPhone last night, not points or anything, they only limited themselves to cutting you off.
PURE PREPOTENCY.
EVERYTHING THEY SAY TO YOU ABOUT THE POINTS IN MY PREVIOUS COMMENTRR
Daniel, all they say is that they are going to give points to those who already have an iPhone to help renew it, nothing more, and we all knew that.
I have called 1004 and they have told me that since my stay is ending in September they give me 135.000pts plus the 19.000 I have, I got the 16g with the rate of € 25 for € 0, I told them that I was interested in continuing with the rate of € 15 and he told me that if I renewed 24 months it would cost € 89… I will go to a Movistar store to see what they tell me… What a joke !!!
Well guys, I'll tell you:
Today I have gone to the English Court, movistar and K-tuin stores, because I regret to inform you that we are in the same of the iPhone 3G. The first units dropper, that is, sold out everywhere (Alicante).
I have called Movistar and they have told me that I have 135.000 more points for not having finished the contract yet (I finished it on August 8). I have asked him about what would happen after that date and he has not been able to tell me anything.
He has explained to me that they give me the points for the blue zone because since I have not finished the data contract they cannot renew it, but that comes in handy because there is a data rate that is for € 12 and is the same as that of € 15 and above I have 18 months of permanence instead of 24.
Well, I have 37.000 points that added to 135.000 give 172.000 points. Now when I get on the page I see that I have 3.000 points missing so that I get to 179 instead of 254. So I am going to call Movistar to see if they give me those 3.000 points, because it is the least they can do.
Let's see how the subject is going.
PS: The managers of the page could put a post where they list the stores where the iphone is available and we users are reporting what we find out, what do you think?
Regards and good luck!
I just called 1004 and they told me (you have to see what a mess they have between them) that the gift of 135000 points is only to be exchanged for 3gs.
I did not pay much attention to him because every day they tell me different things but it is already worth it.
and if it is only for the blue zone, that always coincided
Well, I went to Orange and with a dolphin rate 79 the iPhone 4 was free and since I usually spend about € 90 a month, it has turned out very well, not with Movistar who wanted to charge me about € 250 for the iPhone regardless of the rate ke put. Fuck it !!!!!!
I just spoke with 1004 and they told me that the 135.000 are for the exchange of the iPhone 3GS, that for the iPhone 4 we have to wait until Monday, they still do not have the promotion of points ready. I suppose that it was the gift of the extra points of 120.000 points indicated in drop 1, although you will finally know what this will be, because of course the prices that they indicated in their day in drop 3 and those that they have finally put they look nothing alike (much taller of course).
Carlos, don't believe that, you hang up and call again, this depends a lot on the degree of incompetence of the telemarketer ...
It's possible; But to clarify that this was not told to me by the telemarketer who initially caught me, but once the filter was passed, they have passed me on to the commercial department, and they have been the ones who have told me about it.
That happened to me last year when I dropped the 3G into the sea ... I tried to buy the 3GS and they would not let me due to the issue of permanence, until after threatening them with a complaint for charging me for a service that they could not provide me because they did not have The iPhone (it was at the bottom of the sea, kill it, rile, rile ...) they offered me points to be able to buy the 3GS for only 360 euros and it could not be more than by blue zone since the data rate already had it and neither I could change to a higher one, I had to buy it without linking to data ... that is, the same table as now.
The companies have everything studied and do not give 4 pesetas hard.
After many calls I can say the following:
Redemption rates for iphone will be available on Monday. Until now they are unaware of the problem and turn a deaf ear. What not
I understand what they are going to do with the people who bought it today and could benefit from the promotion ...
It's time to wait until Monday, because for them the iphone4 comes out in August. at least in the databases and blue zone catalogs.
Well, at 10:00 in the morning, I was already talking to Movistar,
I currently have an iPhone 3G with a rate of 25 euros, plus two contracts as a permanent self-employed person with the flat rate and the iPhone until February 26, 2011.
Well, I tell you that I have the intention of renewing an iPhone 4 and after an hour and a half discussing the terms, I reached the following deal:
First they offered me the iPhone 4 with an injection of points up to 85000, which came out at 133 euros plus a 58-euro penalty, I almost got it.
second, and after insinuating that I wanted another of my past contracts at a flat rate and thus catch another iPhone 4, they tell me that it is still more profitable if I acquire a third zero-cost terminal (completely basic) and thus they would give me more discounts ,
I hallucinate in colors because it is what I have done, I tell you what I have dicked:
the first iphone that is my rate of 25 euros and 9 for voice, they give me 147000 points and it costs 0 euros ... luxury (of course with a 24-month stay)
the second the basic terminal with injection of points of 13600, at a cost of zero euros as well, (with a stay of 12 months)
and the second of the 4 iPhones, with an injection of 67000 points, at a price of 267 euros, with a rate of 15 euros and 9 in voice (with a 24-month stay)
both 16 gigabytes
conclusion 133,50 euros each iphone …………… what do you think ???????????????
Hello, I have a question. I bought the 3G as soon as I left (I have 6 months left) if I leave Vomistar I have to pay € 166 right now….
1º Could I pay those € 166 and receive those 135.000 points for my face?
2nd If the 1st question is that if now I have 35.000 Points plus the 135.000 that they would give me in the face (after paying the € 166 to end the stay), I could take advantage of the rate of (Internet € 25 + one of calls of € 20, what do I have right now and that they give me the 4Gb iPhone 32 for € 91?
This morning they sent me the code to get
The iphone 4, they have given me 135000 points along with the 16000 points I had, I take it through the blue zone for € 254.
Part of the Blue Zone is good, it is a little more expensive but they eliminate the voice and data rates and the permanence of 18 months, (I know that an iPhone without data is not the same) but hey, they told me that the the extra points are only for the blue zone not for rates, I don't even know they fooled me.
Now I just have to find a store that has stock and that's it.
What do you think??
I was singing that the points had to be cheated somewhere otherwise the mobile was too cheap…. the truth is that they are a bit thieves, I have a stay until December, next year I will catch it with vodafone or orange .. THIEVES!
I was trying to shed some light on this issue and I see that those from 1004 insist on making people dizzy XD
Well, the fact is that what I tell in the post is NOT something they will tell me in 1004. This morning I stopped by a Movistar store, what I am saying happened and I took the iPhone 4 for € 254.
Points are only given away for the Blue Zone. None of the 135.000 are only for the 3G S (for example mine). To make it simple: if you have an iPhone and your stay is running out (less than 3 months) they give you 135.000 pts. You add them to yours and you go to the first table (the one that says Zona Azul). And period.
This is my case, and that's how I got my iPhone 4 (BTW: it's expensive but it's sooooo worth it)
I do not pay 250 euros for a cell phone or fed up with wine, let's go ... XD what a peña brother I want to be rich
I answer myself. IF you can do what I say 😀
Good, well, I tell you my case, I have an iPhone 3G that I took out the same day that it came out in Spain with movitar, that is to say, I was already satisfied with the permanence and had 16.000pts this morning I have made a portability to orange with iPhone 4 for 141 € (Canary Islands) then Movistar called me and they gave me the iphone 4 with the flat rate of € 15, which was the one I had for € 89 and if I put the € 25 the mobile at 0 euros, so I accepted and I stay in movistar, for something that they do well, that yes permanence of 24 months.
I'm already fed up with these people. I have 2 months left, I will pay the € 50 penalty and I buy it for 129 in Orange with a Delfin 42. (less than the € 250 that it would cost me with the extra points). Incredible how loyal these people from Movistar. They have already lost me. I don't know if Orange will be a blast, but I'm going to give them a chance. Shameful that leaving me a thousand or so euros a year they treat me like this.
Well, I already have my iPhone here with me!
I was at the Gran Via flagship from 14:17 p.m. to 30:XNUMX p.m. more or less.
I comment on my case: I have a 3G and without permanence. It had 57.000 points of its own, more than 100.000 for smartphone and 35.000 for renewing iPhone. When it was my turn I commented all this to the clerk and he told me that indeed he had those extra points, but for the blue zone. Gathering all those points I got the iphone 4 for € 179, so I got it!
An important fact: Although in the table on the movistar website it says that the blue zone is 18 months of permanence in reality it is 24!
A greeting!
By the way, the screen is amazing!
I hope that others who already have it will comment on their experience!
Regards!
FurKen, can you explain more? Do you mean that you have paid the penalty voluntarily? I tried yesterday and they wouldn't let me.
Well, I will tell you about my case. I was about to do portability to Orange and I have called Movistar to ask how much is the fine that I have to pay for breaking my stay of which I have 3 weeks left. The fine is € 16,67 in my case, so it was clear to me that it was worth paying me and going to Orange.
The thing is, since I was there, the telemarketer told me that my mobile was getting my points for € 89, so I told him very well and to give me the bonus. He has sent me a voucher by sms with which I am supposed to be able to exchange the iPhone 4 for the prices in the 2nd table (135.000 points are included in that voucher).
After talking with him I have gone to the Customer Channel - Consultation of bonuses and it is true that the bonus tells me that it is redeemable in the Blue Zone for € 254 ... but if I give the details of the bonus, it tells me that the permanence is extended 6 months and that the total financial support would be € 225 with which supposedly I could take advantage of the iPhone 4 offer for € 89.
In short, I am now going to go to a Movistar store to confirm it and if it can be to bring it to me and if they tell me that they have made a mistake and that the mobile comes out for € 254 I do the portability to Orange immediately.
I am not going to pay € 254 for a 16 Gb iPhone having been a Movistar customer for 11 years, since in Orange for portability it would cost € 129.
Cheops. From what I see in my client channel, it lets me buy the iPhone 4 32Gb NOW for € 91 in the blue zone, exchanging 153000 punso, paying € 91 for 24 months with my current 3Gs rate of € 25 internet (I don't know if I can change the calls of € 20 that I have for the € 9)… .. so to put my 3Gs on sale 😀
FurKen, so the points aren't just for the blue zone? Fuck what a mess ...
I do not even know what to think, today is late, tomorrow morning I will stop by a Movistar store and I will inform myself well and go. 😀 If in the end it comes out to € 91, I do it, but as I said, I enter my client channel and enter the blue zone and leave me the 4Gb iPhone 32 for € 91, exchanging 153000 points… ..
Tomorrow, as I don't know anything about those 135000 extras, I'll go and tell the store that I have 160-odd thousand points and I wanted an iPhone 4…. 😛 Let's see what it says. I still avoid paying the penalty…. 😛 I don't think so but to try… 😀
I'll tell you… I'm from Salamanca… and this is on vacation. I left home at 9.30 a.m. to look for an iPhone in the official MOVISTAR store.
I have arrived and while waiting I have called Movistar and they have told me that until Monday the official points for which we already have an iPhone with the stay fulfilled will not appear.
The operator has let me drop that it would be about 150.000 points for which we have already fulfilled the permanence of the iPhone 3G of two years ago.
150.000 points? No «ceyo»
Total, that I enter the store, I am the second and with an iPhone for me (they only had 5). With the bonus points they give me 100000 for buying a smartphone and 35000 for being an iPhone: 135000 TOTAL. Added to my 40000 a "porrrroooon"
We already know the surprise, as I already have an iphone rate, I have to make use of the first BLUE ZONE table and the terminal costs 179 euros and the second table IPHONE RATE for 89 euros.
I ask him: What if I drop the data rate? and I will register it again ...
Answer: Well, nothing, points do not apply (135000)
Total:
We have to wait until Monday, when they will really tell us how many points they finally give us.
It seems to me that MOVISTAR has the subject taken with a grain of salt…. he doesn't even know what he wants to do ... and the advertising ... dire. Let me tell you:
I went to Orange to ask and they had rate brochures, vinyls, stan…. well done…. and MOVISTAR as always waiting and late….
Anyway!!!!!
TIMOFONICA is now called TIMOSTAR !!!
Hugs compis !!!
They have no shame, 2 years paying religiously and now those points are only valid for the blue zone… € 258 !!!! And two years ago € 240 !!!! This is too much, I have called Kejarme and they say that I go if I want, penalized with 8 € !!!! ABOVE!
I am very indignant, but very much ...
I have 3.000 points left for it to cost me almost 100 EUROS less and they don't deign to give it to me, I don't know what to do, can you think of something?
Well, all talked about .. after going round and round, being a movistar, the best thing for me is to stay at a movistar and buy the iPhone4 for € 256, keeping my 15 + 9 rate, as they say on Monday they arrive at the "small" stores , so on Monday if so, I doubt it, I'll pick it up ...
Well, I'm thinking of going back to my sony ericsson k810i, what a disappointment! and for me it is everyone's fault, apple, movistar, orange, vodafone. I think there is no market in which both customers and mobile telephony are bullied and dizzy.
I also completed a stay on July 11, I have contacted Movistar 29 times, and another 17 have dropped the call, each time it was something different and, the last one, they offered me an iPhone 4 32 GB for 217 after offering me 65000 points, when they were the ones who offered 120000 points to which we had the portability done, what a failure !! I feel sorry for Apple, but they are also to blame. Although we, the consumers, are the biggest culprits, this happens because we allow it, so nothing, to put up with it!
Well, portability to orange with delfin20 € 499 and the same to vodafone € 399, THEY ARE ALL FLIPPED OR WHAT! I'm going to immolate with the fucking phone.
Instead of calling 1004 I have done it to 2236, ah and everything is easier. With the 135.000 points I get the 16 GB for 254, it does not seem like a bad price, but to compare with any htc, nokia, lg ... of the last generation as soon as it comes out.
The problem I have had is that they were going to give me the code to redeem it at the store but they did not tell me in which store and I have to go around Madrid in search of an iphone4. Do you know which are the authorized movistar stores for iphone?
Greetings to all
Not if the saying already says so, the known bad is better ... haha
Thank you very much for the clarification, it just has not been very clear to me if the extra points have appeared to you because yes, or you have had to call 1004 to request them.
I called 1004 this afternoon, and a very nice operator has explained to me that the problem that it does not appear in all the rates is that it is not a change of month and the changes of the points area are made at the beginning of the month, that It is clear that the 135000 points they give me enter any of the rates but that I must wait for the lists to be updated
€ 129 with orange? with what? with a dolphin fee 50? it's a stupid month, those prices go without VAT ... be careful!
I get € 129 with the Delfín 42 rate, which with VAT amounts to € 50 per month. Anyway, I've been in Movistar for 2 years with 3G, paying around € 50 (20 voice + 15 data + VAT + SMS + extra calls, etc ...)
In short, what I consume is € 50 per month, so the Delfín 42 is good for me.
In any case, I am going to be prudent and I am going to wait until Monday to see if it is true that they give us those points to holders of a 3G to be able to make the change at a more affordable price.
What is clear is that I will not pay € 254 for mobile or crazy!
but… they give you 135000 points in movistar in exchange for renewing 24 months with them? without being forced to take any data fee? '
I have four months left to stay, and I am looking and the orange one for 42 euros is very good, the machine is priced at 129, and more or less is what I am paying now (19 +15) anyway I will try to squeeze vomit with the two lines that I have to see if I give them penilla hee ... and if not then I wait two or three months that surely it will fall better in price.
Although of all the options that I have seen and read, the delfin42 is the cheapest to get it.
greetingsssssss
What if you unsubscribe from the iphone flat rate, and re-register it with the exchange?
Two different operators have told me that the 135000 points are only promotions for those who have finished their stay and they do not give me more points than the ones I have
Good companions. I've been trying to exchange Movistar points since 00:03 yesterday, July 30. I put you in the background:
Points 26.400 (billing) + 15.000 (for having an iPhone 3G) + 135.000 (that they give you)
Of these points you only use to change the terminal to the iPhone 4 the billing and list that they give you.
The problem is that it depends on who attends you in 1004 tells you one thing or another. After spending more than 3 hours on the phone, after talking twice with the casualty department and finally finding a person who wants to work, I have achieved 4 things.
1: have an iPhone 4 16gb stored in the store for tomorrow waiting for me.
2: clarify that the points that I can use to change my phone can be used in any of the columns that appear in the table on the web page.
3: an incident number where all this is specified and that it is a generalized problem and that Movistar has it in mind, in case I have to go and report to Movistar misleading advertising. You don't have to indulge in all this game
And 4:
A fucking pissed off because they take us as idiots up.
All the best. Horn.
What I see is that for the first time you can buy the iPhone without a data fee! Some people are going to like that a lot.
After 2 years of getting everything it can give my iphone 3g, I do not understand that it is an iphone without a data plan. To make calls and Wi-Fi, a nokia of € 39 is used.
In addition, what Horn says higher up there is no doubt that it is true. They are kidding us, with each call they tell you something else unless you remind them of what their previous partner told you. Either they play dumb or they are prepared to turn us around and get everything we are willing to pay for and more. What I don't quite understand is that after a 2-year contract with an Iphone 25 + 9 rate that is about to end, they tell you that you cannot use the offer points with a flat rate (only blue zone where it is more expensive , why data plan will I need anyway if not for what) that other clients are more privileged than us to buy the tfn for points at a flat rate (cheaper)? I imagine that they will be the ones with the 230.000 points of their own without an offer. After 2 years of contract, they leave you the 32 Gb with an offer of points at 358 euros, the same as we paid for 3G in 2008. That is what the telephone calls Offer… they need to wake up… It's the same piece of my *** as in The US is worth $ 299 without an offer, and the one of those who will pay € 600 for it does exactly the same as the US $ 299. Jobs haven't been told the magic words yet ...
I will tell my case.
Yesterday at noon I went to an English court without any hope that they would have it, just in case the virgin appeared to me and I could get it.
Well indeed there was the virgin giving iPhones and 2 saints queuing. My turn comes after 2 minutes, I tell him about the gift points, he takes out the terminal, he asks me for the data, ...
265 euros, gentleman ...
I couldn't stop looking at the box so I looked away from her to look at her. Comorl? Yes, gentleman, they only give you 135000 points if you hire the iPhone without a flat rate and at that price it comes out to 265 euros of fleece. I call 1004, I call the telephone number of the points,…, nothing. With much regret I abandon the phone and the supposed virgin looks at me from the other side of the counter covered by a cloud of smoke, with bloody eyes and laughing with a laugh that echoed throughout the mall, it was the Alierta demon that was tempting me .
I get home with an angry nose, I call 1004, the hope and points phone number and a girl answers me who tells me that it is silly to hire the iPhone without a flat rate and that it would then be an iPod? I seem to hear heavenly chants on the other end of the phone and the girl tells me to wait for her to confirm.
I hope…, I keep waiting, every second without iPhone 4 is horrible. After a couple of minutes of waiting (the call is paid), he tells me that indeed, they only give me the points if I do not contract a flat rate ... WTF ?! But if you just told me that is absurd! Yes, well, but that is Movistar's offer. Well, pass me on with claims.
My conclusions from what I have seen around here. Are we really going to give that many points to get the iPhone updated? Well, but let the geeks spend a few days to spend the money.
A pity gentlemen, a regrettable pity.
Let's see, do not be deceived, that I am very aware of this whole issue today, since I have been talking with movistar and from store to store from Thursday night until today.
The 135.000 points are given to those who have an iPhone and their permanence ends in 3 months or less. Those 135.000 points can only be accumulated with your billing points and can only be exchanged in the Blue Zone by paying as you will have seen a paste for the iPhone 4 and being tied to 24 months of permanence.
Why does Movistar force me to stay 24 months if I take out my iPhone in the Blue Zone and not 18 as it comes in the table? Because they have given you 135.000 points and by using the points they have given you, your stay becomes 24 months instead of 18.
Why can't I redeem those points in the 2nd renewal table and only in the Blue Zone? Yes you can, but NOT if you are from Movistar and you already have a data and voice rate with them. To get the 16 Gb iPhone at € 89 you have to register a new voice + data rate and since you already have one of your previous iPhone, you are not allowed to redeem the points in those tables ... only in the Blue Zone.
Very easy, for the girl to lower my current voice and data rate and we exchange my points and add the new rate for the iPhone in the 2nd table. You cannot, because then Movistar does NOT give you the points. The points are given to you on the condition that you maintain your voice and data rate, if you drop your rate you will lose the points.
So, since I've been with Movistar for 10 years, am I going to have to pay for a 4 Gb iPhone 16 € 254 and tie myself up again for 2 more years with these thieves? YES
Any solution? Make portability to Orange or Vodafone and that Movistar puts its points where they fit.
Wait until Monday that TIMOSTAR will make it clear to us what he will do with his points or in this case, how he wants to play our players. He will hit us ALL IN and lose…. Anyway!!! There is always a bad guy, in this case that of M.
I'm going to wait for Monday ...
By the way I have read reviews about the iP4 and coverage issue 0…. No problem….
Apple is Apple and it is rest… .that…. rest….
On Monday they will not make anything clear, they will simply say what we already know, I am looking at the orange thing, and that in vomiting my favorite and my people ... but it is what there is ...
I comment on my case.
You will see on the 31st I had thought about approaching the store taking into account what I had heard that they gave 120.000 points, therefore with those more, the ones that I have accumulated from these two years that are 28.000 pus, the iPhone 4 depends on the rate for € 89 or for 0 (taking data rate 25 plus 20 calls) but something told me not to go to the store and I decided to call 1004 suddenly a girl tells me that the iphone 4 does not come out on the 30th it comes out on the 31st and I was already freaking out, I hang up the phone and call him again for a while and another different girl picks me up and I ask him what to see if he has already left and if in the stores of Bilbao where I am they will have it myself, He tells me yes and I ask him to see how much it comes out and he tells me what you have learned, what if you get it without a data rate they will give you 135.000 points and if you can not only exchange your points, therefore he tells me the price of the iphone 4 and I fell to the ground, € 350 or € 256 or something like that.
I told him that it was absurd that someone who does not balla to take a data rate they will give them those points and to me that I do not concive an iPhone without data they do not give them to me I hang up and wait another while quite angry and looking at offers in orange and vodafone.
After a while I called again to moviestar and another friendlier girl told him to know why I wanted to stay with them and he told me that this is the fourth day of August 2010, that is, on Wednesday and also I wonder what to see why I want to know my answer was the following:
Well, look, I'm very happy with you, but you are offering me the iPhone 4 for exorbitant prices that I am not going to pay and you are giving away some points that if you gave them to me I would get the iphoen € 0 with a rate of 25 + 20 and her answer was the following:
Trankilo we are having many calls with this incident and since it is the day of the iphone 4 launch we are somewhat saturated wait until Monday you call again and we will see how we can do to give you those points.
Aki the smile reached almost to my ears but I asked quickly to avoid surprises on Monday to see if they will have enough stock of aki on Monday and in case they give me those points on Monday I will be able to go to the store and take it instantly and he told me that in principle without problems and if I was very happy.
In the end, wait patiently for Monday to see what they tell us.
A greeting.
PS, sorry for the racket ajaj
I will tell you about my case and if you can help me:
I call 1004, and I tell him about the 135.000 points and the truth is that the aunt has no idea if those points come in from Monday, she knows something about their existence but she does not know if it enters me, and apart 12.760 accumulated points. In case they entered me, I would get the 4GB iphone 32 with a rate of 9 + 15 in a total of € 217 (for me perfect). My permanent contract ran out on July 18. I ask you, is it true that on Monday I would get 135000 points? or just 120.000? The woman told me to call on Monday anyway to find out, that makes me think I had no idea hehe. One more thing, can you tell me other numbers of movistar to call like 1004? I want to see which is the best and the best deal (although I suppose it is the same in everything).
Thanks, greetings to all and that soon we can have the iphone in the best possible way 😉
Well, for my part, the story is over now. I just ported to Orange from their website.
It took me only 5 minutes to do it. I get the 4 Gb iPhone 16 for € 129 with a prepaid € 5 sim card included as a gift (apart from the micro-sim with my number that the phone already has). As an important detail, I will say that the stay is 18 months.
The iPhone comes to my house in 10 days, not like with Movistar who wanted me to kick my city from store to store begging for an iPhone that, exchanged for points, would finally cost € 254.
I have decided not to wait for Monday, I did not want to start the week arguing with the inept Movistar to haggle over some points with which I was going to have to tie myself back to them for 2 years and pay for it an unknown price today. .
Anyone who has done the portability with Orange will have realized that the treatment received is better than with Movistar, since as soon as I filled out the form they were deducting € 30 from the terminal and giving me a prepaid sim card as a gift.
In the 11 years that I have been with Movistar they have not given me a single piece of candy and all they have done is fight me both when I bought my current iPhone 3G and now again with the 4.
Greetings.
hello!
They have given me 135000 points, and I have taken out the iPhone 4 for 256 or something like that, but they have forced me to take out an insurance of 90 euros per year, they have told me that it was mandatory with the sale of the Movistar iPhone 4, to anyone Has it happened to him?
Well, it gives me that you have been scammed.
I ask myself a question, if next week they definitely give away the points, what happens with the ones that we have already bought from them? In my case like many I have paid 254 instead with the points I would pay 0
@nabuson From what I see (with everything in general: points, remained, ...) it seems that in each store things are different or are not clarified. I bought mine in Coruña and something similar happened to me. At first they go and tell me that the iPhone 4 has to come out with insurance (by the way, the most expensive they have). I told him I didn't want it. The clerk talked it over with what should be the manager and in the end I was able to go without him. It went from "Mandatory" to "highly recommended." But what I tell you, they were not clear at all, I was lucky to be the first and they did not know very well how the subject was going.
I don't know I must have a stupid face because they don't give me the extra points and I'll keep the 58026 that I have. That is 58026 points divided by 20 (which are the points they give you for each euro invoiced) is € 2900 in two years and they do not want to apply the 135000 points promotion to me. I must definitely be very silly.
I tell you my case that I have been with since yesterday afternoon with the subject ...
On Friday at about 19:00 p.m. I was in a shopping center in Terrassa (Barcelona), I saw a movistar store and I went in to ask if by chance they had in stock (seeing the one that had been bundled in Seville and orange and vodafone stores ... ) of iPhone 4 and the boy tells me if I have the last one, I did not take long to reserve it since the system crashed every 2 × 3.
Today Saturday around noon I go to the store to buy it since according to the movistar website (customer channel) they gave me a total of 135.000 plus the points that I had 38000 it came to € 91.
Total I decided to buy it and the alarm went off! I had to cancel the iPhone rate of 15 / month to renew it for the 25 / month, and to top it off from the store PC they cannot do it !! Again, I called 1004 until I contacted an operator who directly lowered the iPhone data rate and sent me a Voucher to redeem all the points by SMS that makes the steps much easier for the store and simply copy the code sent and prepare the new contract.
What I said has hardly cost me a long time,
I have gone from an iPhone 3G to an iPhone 4 paying € 91 (including the price of the microsim !!)
Changing the rate from € 15 / month to € 25 / month
And what hurts me the most is the 24-month stay, although I don't quite like Movistar, I have hardly had any problems in two years.
Tip: to renew an iPhone 3G (without permanence) to an iPhone 4 before going to the Movistar store, call 1004 even if it is difficult for you to find a good operator and request a lowering of your rate and then an SMS voucher to redeem it.
Good luck!!!
100.000
@XaviX From what I understand, in order for them to give you the bonus of points and to be able to take the iphone with the points in the 3rd column, you made a rate change of € 15 / month for the one of € 25 / month, so we already have the € 25 / month and we want to continue with that, how do we do it? Surely if I call 1004 and cancel my data rate, when I re-enroll it, they will still give me the 135.000 points?
Is that calling 1004 every time they tell me something different and if I can understand how to do it, I will try to explain it to them ...
Hi XaviX !!!
You have given the key, to have your iPhone with the permanence fulfilled so that the promotion can be applied to you in any column.
But in any case, this promotion is not applied equally in the Blue Zone to which we still have a stay to fulfill. So since I only have one month left to comply, I will try not to let my flap go away and I will pay next month at a more decent price
That depends on the professional or the stunned one who touches you in 1004. I have a full stay and they only gave me the points for the blue zone and that I dropped the data rate before calling for the exchange, on top I left 8 € in the 2236 of the balls where unfortunately they only touched me stunned ...
Cellotapet, I am in the same case as you (or very similar): permanence fulfilled and only the points for the blue zone apply to me, for the data rate columns I can only have my points without the "extra points". I have also called 2236 and the same ... Almost 10 min and nothing ...
Although I have a data rate of € 25 and I have not tried to cancel it yet.
I don't know about you, but they tell me to wait for Monday. We'll see tomorrow!
You know that I called 1004 to cancel my favorite and taking advantage of the fact that I had a competent aunt, I asked her about the issue of the exchange and she told me that right now they could not do anything because they were touching the system due to the avalanche of calls With problems they have had, I have tried to enter via client channel and it has not let me, so maybe tomorrow we have a pleasant surprise.
Hello guys, what you have to do with Movistar is to go to Orange or Vodafone, do a portability and wait for the Movistar fools to call you to ask why they want to go, then they tell them that the other operator will give them a very cheap iPhone, With which Movistar will tell them that they give it to them at the same price that they offer them in the other operator, so I have done it other times and it always works, they do anything for not letting go of a client. Try. Before you could not do it because Movistar were the only ones who sold Iphone, but now they are screwed. Greetings.
Esteban is right,
They want to charge me € 258 with the vomistar points,
instead orange for € 167 gives it to me,
yes, spending 32 dolphin a month (internet + calls x tard "free"),
even so in movistar I spent about € 45 a month and did not have the calls x late ...
so if they call me (I have already started portability) they will have to lower their pants ...
Every day more fed up with movistar, what have they believed?!?!?
I've been calling for 2 days and God knows nothing about the 135.000, I suppose that when I get the portability to Vodafone they will call me ...
Dear friends, I already have the iphone 4, and I recommend the following ..
FORGET TO CALL 1004,
verbatim words of the Flagship commercials of Gran Via.
By going to a distributor, (I recommend going to Gran via in Madrid) to say that you want to exchange the points for the blue zone, you will automatically have between 120.000 and 135.000 extra points.
If you do not do it in the blue zone, there is no gift of points.
I left on Saturday morning, in 1 hour a half I had the iphone4, you really don't have to call 1004, they are going to mess up more, in any case do it to 2236 which is the points program, but it is not necessary .
Pd: one last the download speed ... I think the 200mb is going to be short ...
Greetings to all
Marquis, how much does it pay you to vomit for those comments?
I know more than one that 10 minutes to 2236 have cost him about € 10,
if you want to take the iphone with the blue zone euros euros dubi du, there you!
more expensive than a shroud, we have to join and not use the blue zone,
They want to take out our eyes and there is no right, STAMPED!
Obviously movistar is not paying me for this.
I simply write in a topic related to the points that movistar gives away to renew for the iphone4 and I try to help with my experience those who are a little lost with the subject of points, and I recommend them not to call 1004 and go directly to a distributor and redeem them if it is what they really want. that there are people oddly enough that if they want to exchange them.
If the topic were called "I'm leaving for movistar" or "passing the points in the blue zone" then I understand your comment, but if you are going to do a portability from movistar and you are not going to explain your case of the points that they give you, then no You need to write in this post, because as you can read it is titled «How many points does Movistar finally give away? My case "….
Greetings Klamber
Hello Marquis,
I'm sorry, it seemed that you worked in Movistar, it is rare to read someone speak well of them in this post, Movistar really gives you 135000 more points than you have, but only for the blue zone, and personally I think it is a bleed and objectively tb I think it is a business.
I feel my tone but our spirits are very heated.
Finally in 1004 they perjure that the 135000 points only for the blue zone, so added to my 21120 points… € 254, after invoices of € 50 every month for two years (come on, I'm not a bad customer) it seems to me an insult of Alierta & cía in the face of all clients.
In the end, portability to Vodafone, with better rates and the junk for € 199 and above all, vodafone DOES have coverage where I go on vacation. The worst thing is that with the service in general if I am happy, but these rudeness to the clients deserve a slap in return.
Or that colleague Alierta goes out to the street for five minutes that we explain it together.
It is really outrageous to move with the points ... also in the client channel of the website, where it puts special promotions, it does not put anything at all that the 135.000 points that expire in October, whether or not they are only redeemable in the blue zone .... DOES NOT PUT IT ON ANY SITE, it is to go to the consumer and make a massive claim for this matter ... joer ... there is no use complaining here or there, they will not pay attention to us if we do not join
I'm with Klamber and Trompa, you have to unite and stop swallowing everything that falls from the sky. What a "Offer" with the points, the phone is sure to be good but not that great.
PS: one day the companies will dance what the clients decide, since with the figures we see that they are quite good at it ...
*Marquesd90
Hello, I have just arrived from Gran Via 28 after 1 hour and 45 minutes of waiting for them to tell me again that of the 120.000 or 135.000 points I am forgetting, and that my stay expired last Friday.
Too bad because I didn't want to change company, but Vodafone, here I come. Although then there is always the possibility that they call me from Movistar to offer me the same as Vodafone, but after so many rudeness I don't know
If you use twitter, use the movistar twitter to send your complaints. It is something that has a lot of feedback. I just sent you this link. Unless we have the right to complain. The information of the points is tendentiously ambiguous and since yesterday I have been trying to communicate to 1004 and they do not stop saying "we cannot access the database", on top of that they blatantly lie to you, when you ask about anything else they give you the data, questions for the points and the iPhone 4 and they leave with that they cannot access the database. They are AWESOME !!!
It also depends on the length of time in movistar, for example they give me 306.000 points and it is not a joke and they send it to me, the story is that I have all the lines with permanence, but they have told me that the offer does not expire, like this that the best thing through the web you ask it to be sent to your home, I have told an acquaintance and they also give him that amount and he has asked for it.
Your balance is 11420 points.
Home delivery:
To request your order you just have to:
1º- Select the Brand and Model.
2º- Select the number of mobiles with the combination of points and euros you want.
3rd- Click Add to bag to include it in your bag.
4º- Press Shopping bag to finalize the order.
If you want more information click here.
The points available to redeem are:
Offers before balance
0
+ Balance
11420
+ Offers after balance
360000
= Total
371420
1. Select the Mobile you want to redeem for:
Cellphones
Brand: Select (BLUE ZONE) IPHONE 4 32GB (BLUE ZONE) Promoted Mobile with Extra Points After Balance
2. Indicate the combination of points and euros that best suit your needs.
APPLE-IPHONE 4 32GB (BLUE ZONE
Points Euros Conditions
306700 0.0 €
239000 145.0 €
175000 283.0 €
140000 358.0 €
35500 583.0 €
6500 646.0 €
Board Characteristics
It seems fatal to me to move with their clients ... I have been in the company for 10 years, I have an iPhone 3G (without permanence since recently) with a data rate of € 25 / month and € 60 / month of voice. I have an iPad with microsim also with movistar. And the best they can offer me is the 4Gb iPhone32 for € 283… How is it possible? But if they are forcing me to go to another company !! It seems incredible doesn't it? I wanted to stay with Movistar because I was doing well, but you can see that they don't want me to stay ...
Total, I just made portability to Orange: € 60 voice and data (more minutes and more megabytes than with movistar for less money) and they give it to me for € 149.
Do you know if I can share with orange the data rate of the iPhone with the iPad as I did in movistar?
I just called 1004 and no idea about the points, go to a dealer. ole your balls
well ... let's see how you eat this ... after being angry with two pairs of balls ... and after talking to God knows how many subnormals I got a commercial that listened to me and made me calm down xD I got a voucher to exchange it for the iphone 4 16gb x € 0 !!! the solution was the following ... I threatened with portability to another operator ... the best offer would give me ... the xica scared to all this ... well trying to calm me the xica told me that there could be some solution ... and my answer was ... if I exchange my points in the third table ... TP plus ... well ... the xica made me come to my senses ... to be able to exchange the points in the third table ... I have to unsubscribe from the current rate I have ... which I did on the spot ... immediately the xica so Kind has given me a voucher for iphone 4 16gb x nothing more and nothing less k € 0 !! now to kick the city to get a store that has the phone! Someone from Pamplona knows of a store that is sure of it?
Shisolin, congratulations! In the end, have you contracted a flat rate plus? The d € 25? Have you sold your soul to the devil?
How many do you follow the comments ???? Eeeooo what is he on the couch ??? Ehhh I see you !!
Haha the iphone m is going crazy xddddDDDDD
Hahaha thanks!! At the moment I dropped the data rate k had k was € 15 and at the moment I have a voucher to redeem it x the iphone 4 16gb x € 0 committing myself 24 months and € 25 data rate xD to see if tomorrow k it go to exchange do not make a problem for me ... xk but ... the third world war is armed xD
At the moment I have not sold my soul to the devil but the pissed off the poble Xavala had the same it was thought that it was the devil xD
you know ... the solution is to find a good commercial and exarle eggs!
luck!!!
Hello, I am writing again, because I think I am lucky. I tell you: as I said in the previous comment, I called 1004 and nothing. I called a second time and they knew how to explain that it is only for the blue zone and such ... Well, this afternoon I arrived at the Orange store, and asked how much the iphone 4 would cost me with portability, 32 and 32GB capacity delfin rate, my surprise He arrives when he shows me the table and tells me € 179 !! and I look at the 16GB and only € 80 !! I don't know what you think, but compared to other places, it's pretty cheap, right? total, I have taken and I have done the portability immediately and I have bought the 32GB one, and I am already anxious for Saturday to arrive to have it in my hands !.
I repeat: iPhone 4 32GB, Orange, dolphin rate 32 = € 179
iPhone 4 16GB, Orange, dolphin rate 32 = € 79
The store is located in the Carrefour Los Patios de Málaga, in case there is someone from Malaga or not who wants to come and ask before they change it if it has been a mistake. Greetings and good luck with the offers received!
What I see is that to be able to do what one wants it has to be based on threats and get very angry that it is so sad but hey I will have to do it to be able to change the rate and the iPhone 4 mobile at a reasonable price.
Shisolin, didn't you ask the operator for the name and extension? It would have been helpful !! 😀 After calling more than 30 times (minimum) in 2 days I have already given up, and a girl is looking at me who will call me. I no longer have a stay ... but they haven't even given me the 135000, I have a rate of 15 and I want to go to 25! But it is clear that only if the phone is cheaper, if not I keep 15, or even none and a Yoigo card! XD
I said you were lucky, tomorrow enjoy !!;)
Man, of course I have asked him for the name and the ext ... he even told me the schedule that he has this week hahahaha let's see what happens tomorrow!
Shisholin, I congratulate you.
Anyway, just out of curiosity, the flat rate of 25 plus the 9 of the minimum consumption, plus the VAT plus the SMS (are they independent of the minimum consumption?) X 24 months gives something like 990 euros….
I am contemplating the option of paying 91 euros but with the rate of 15 euros (total for 24 months 785 euros).
Hope you get a good deal! Luck!!!
Hello everyone, I tell you, since the 135000 thing is not given only to people who have less than 3 months of permanence and have an iphone, since I have 1 year of permanence left and I have the points and I can redeem them even if I stay a year of permanence ... a friend of mine the same as me, yesterday I took him with those points in the gran via store. I happened to pay € 358 (with 140000 points), I have made portability to orange.
With this comment I want to make it clear that in the end, having less than 3 months of permanence is bullshit for movistar and they have given points to those who have wanted.
My recommendation: let's all go from movistar, they are some without shame
I also decided that, spend d vomistar, they scammed me with the points after 2 years spending € 50 a month, on Saturday I started portability to orange but movistar has not called me yet, then I will comment on the counter offer, if I can ask for an iPhone for everyone ! xDDDDDDD which one do you want? The 128 gig xDDDD for movistar is going to be expensive to play with the customers.
I believe the same as your enzyme, the matter is going to be expensive. Anyway I think that many people (not all) have entered through the hoop of movistar and simply by having it NOW and is not able to wait 6-10 days for portability.
I can only say, bye Movistar ...
PS: you just have to look at the points system of orange and vodafone, and above without giving away points ...
Well, today was the day that Vodafone was going to call me to tell me that I could start portability, I've been trying since Friday not to change my mobile phone because of the coverage issue where I live, Friday, Saturday, Sunday, Monday, and today Tuesday I have already managed to get the trick.
I called Movistar, released the iPhone 3G by imei, and incidentally asked about how long I had to stay. They told me it had expired last Friday, as I already knew, and they asked me why I wanted to know. I told them I wanted a 4-gigabyte iPhone 32 and that other companies were offering it to me for a much lower price.
He has started to offer me offers with a data rate higher than mine and with the 16GB one, I indicate that I do not want to change the rate and that I want the 32 rate, which in Vodafone costs about X euros, with which the Final offer that I accepted is a little more than those X euros, with a 20% discount on my calls for 6 months. I called a store near my job and they had one, now I'll take it out of the box hee hee.
It is a dough what it has cost me, and those of movistar have no forgiveness, if you do not press them on the points, nothing at all.
Cheer up and good luck!
Hello, you go, it is a lot of indiscretion to say the price for which you took it and the one you said that vodafone offered it to you? more than anything for all the people who are like you and can know all the cases….
thanks and regards
Well, those from movistar have already called me with the super counter offer, not exactly, they have sent me a message so that I would call them at 224472, their super offer was 50% discount on 6 bills and the iphone 4 x € 268, I mean the same as in the blue zone, now if I'm from orange ... bye bye movistar, you have done it FATAL. AND YOU DESERVE THIS.
what will you call them ??? Incredible, so you have called them and that is what they have offered you? that's how they care about keeping their customers ... BRAVO MOVISTAR
As you hear, they have had a detail, says the woman: if you want we can send you for free ... (I think iphone iphone iphone!) ... a sim card with 3 euros in gratitude for being a customer these 2 years! UEEEEE ole your eggs, what a brush, what laziness, in short, I hope I do not have the problems that people say about coverage with orange ... and if not nothing, after all at 12 months I can change the dolphin rate from 32 to 20, and the stay is 18 months, it is not so much ...
what they have spoiled me is my favorite ...
hahaha, every time I freak out more ... think that within a year you will be able to get the new iphone with orange with your points for less money than the iphone 4 with movistar costs you now. Orange's points program is pretty good, and it doesn't have as many inconsistencies
Good enzyme, I think you've done your best.
regards!
Well, in vodafone I got the option I wanted for 399 and in Movistar, if they gave me the happy 135.000 points, it would cost me 435, so if I don't change I get the discount on the invoice, and I keep the 12 years of service that they give me benefit, as well as the rest of the promotions that I already had contracted.
It is a paste, I know, but in the end it is a little more than what vodafone offered me and I get rid of headaches regarding possible coverage problems, etc etc etc
In any case, the person who attended me gave me other price possibilities that, if I remember correctly, were those of the movistar table itself, but applying the happy points to me.
I hope it helps. It is a pity that instead of taking care of the clients they piss us off so that in the end we say that we are leaving and they give us what they could have given from the beginning, with which they would have been much better, in my point of view.
Mmmm now that I see the table, it seems that what they have really done to me is give me the option of 35.000 points with the flat rate iphone contract that I already had. Taking into account that he did not already have a commitment to stay with them, it is most likely.
Well at least I get more less than what I had planned to spend, but hey, I think they could treat us much better than what they are doing.
Thanks you go, at least you already have it! enjoy it!
regards
Thanks to you, the information and the final push has come from you above all 🙂
Much encouragement for him!
I'm going to wait and see what happens because the troop doesn't know about my 3g stay this month and what if points here or there nobody knows anything and on the internet client channel, there if I'm going to the blue zone 100000 points that they give me but nothing else and I get the 16 g for 2oo and peaks leuros …… we will wait to see what happens
Well after having read the messages I have encouraged myself to call (again) with the feeling that I was going to end up angry with them, again. What has been my surprise, that the girl from Movistar who has attended me has been very correct and It has been known to explain well, or so that I understand him hehehe,
Well, what I understand has been this (I think I read it above),
a) To get the mobile phone, in my case, that I finished the contract on October 6, I would have the option of getting 135000 points but without an internet fee because I already have a contract assigned to my number, so it would have to be For the blue zone it would cost me 179 euros.
b) since the promotion of the 135000 ends on October 31 and my contract on the 6th, I can afford to wait until that date and finish my contract (and with my nerves), get the points and take the mobile for 66 euros.
c) He could also pay the penalty and start with point b
If I did not misunderstand you, what points do they give you if you finish your stay or in what table do they let you choose? My stay ended in July so I'm already out of tenure. I have a flat rate of 25 euros and 59.000 points, I would keep my flat rate for the iphone plus, so how many points would I have?
What worked for me in the end was calling 1004, subtly telling them that I was going to another company and letting them give me several options.
If you see that you are not interested in their options, give them your opinion, and if you still do not like it, then you still have portability.
He doesn't already have it.
Luck!
How to Renew the Movistar iPhone 3G for the iPhone 4 if your stay has ended.
The steps to achieve this are the following:
1 - Call 1004 and say "Process low data" we indicate that it is for a mobile line.
2 - The commercial (this is usually one of the real ones, if they happen to you with the South American callcenter, ask to be transferred to the "Cancellation procedure" department) that will attend us must be aware of the offer for the "renewal of the iPhone "(If not, hang up and call again, it's the best, don't try to explain it to him, hang up and that's it, it's not polite but effective). If he knows it, he will inform you that you have some extra points if you renew your stay in the data rate. In this case we are talking about the 2nd, 3rd and 4th column. I specifically had about 35.000 points, which plus the extras have enabled me to obtain the phone for € 91 with the iPhone Plus rate (€ 25 / month), for which they have given me about 120.000 points.
3 - You receive an SMS with a code that you must present at an authorized dealer, where you will receive the terminal, pay the cost of it and proceed to sign the permanence contract.
Hello to Kike and the rest,
I imagine that if you renew the flat rate iphone plus if they offer it to you,
I had the one for € 15 and with what they offered me (135000 points) and the ones that had 16000,
I was left at € 258, and I did not agree.
Now I have switched to Orange, if you do it online they make offers such as a discount on bills and 10% on the purchase of the terminal, it has come out for € 169 with those offers and Delfin 32 (flat rate calls x afternoon) and flat rate internet tb. Coverage remains to be seen ...
Message for Movistar: less tuenti and more retaining clients, you are a few cazurros.
😛
Hey.
And for those of us who have 5 months left, what can we do?
They tell me they can't give me points.
Thank you.
Hello, I have an iPhone 4 since July 30 with movistar and I did not need to start any portability.
On Friday the 30th I went to an English court in Madrid by chance around 9 at night, and I asked the clerk for the galaxy or the iPhone 4, that, we talked for 10 minutes and I told him to tell me the offers with my points. I asked him if there was a gift of points and he told me that he had no notification (I'm talking about movistar) and that if I dropped my iphone 15 rate and went up to 25 with my points it would be € 370, then I I bought the iphone 4. The next day I call 1004 and tell them that I know they are giving away 135000 points, in case you have your stay finished (my case) and it tells me that it has no notification, I hang up, and the next 8 calls At 1004 they are the same, at the 9th call a lady tells me that yes, they give 135000 points, I ask her for a name and extension to have a reference and she passes me on to the right department (God, I hate the music of 1004) I talk to another lady And she tells me if other companies offer me something better, and I said no, and she tells me that if they offer me something, she studies my case, that if she gives me the 135000 points it will come out at € 280 +/- but that she offers me a rate 25 and the iphone 4 32gb for € 184 to cancel the other exchange and call movistar at the moment nto and they give me a new redemption code. I go to the distributor at 9 o'clock at night, they cancel the exchange and I call Movistar, a pretty incompetent lady has 1 hour and a half on the phone that she does not know anything about and hangs up, the store closes to all this, and They keep my iPhone 4 withheld until I have a redemption code, I call again and another lady picks me up, I explain the case to a department, I explain the case and they tell me yes, they see what the other woman tells me He had offered and gives me a redemption code, for an iphone 4 16 gb for € 66 with a € 25 fee. I call again and after 45 min of (all our agents are busy) a lady takes me to whom I explain the case and she cancels the code and makes me the new one for the iphone 4 32 Gb TP € 25 for € 184 ( this in 10 minutes I fix it). The next day I go to the English court and they give me my iphone 4. Finally. Well this is my case.
MESSAGE TO MOVISTAR: I think they should hire only competent people, not useless people who do not know how to operate a computer and who are VERIFYING INFORMATION for 3 hours.
I at least have an iPhone 4 at a price that seems reasonable to me. Greetings to all. And one piece of advice, Fight and don't let yourself be fought by MOVISTAR AND ITS OPERATORS.
@Basan: the code that you say they gave you was done by phone or by sms? I am still waiting for the code to go to redeem.
They sent it to me by sms, but I think they can also tell you by word of mouth, that if the lady wants ... you have to be very heavy, these people are trained to make you dizzy and get tired.
These from Movistar are very careful, before in the client channel with sending mobile phones at home you could put the iPhone 4, and they added the points, now not even the iPhone 4 appears
I have followed Kike's method and it has worked for me even after staying 25 days:
- Call 1004 and request "process low data"
- Directly request that they pass you to the "cancellation processing department" to cancel your iPhone flat rate.
- Tell the person in the discharge department that you want to change your mobile, but that it is very expensive and that you want to know if they do any promotion for the iPhone 4.
- In my case they told me that since I had less than a month of permanence, they made me an offer to give me the points that I had left until I got the iPhone 4 16Gb + flat rate plus (€ 25 / month) for € 0. It was also possible to take the rate of € 15 / month with the terminal at € 89.
Now they have disconnected my data rate and have given me a voucher to redeem for the iPhone. I can only find a store with terminals available.
Well, they keep telling me the same thing, that I can only use the extra points in the first column ... not even saying that I was going to collapse ... 🙁
How do you get the points to be applied in the other columns ??? Above the first column is without data rate ...
Help !!!
jander, what you have to do is call again and speak to another commercial agent, who each tells you something different.
In order for the extra points to be applied to the rest of the columns, you must cancel your flat data rate and register a new one. In this way, the points can be exchanged in the column corresponding to the chosen flat rate. I have done it with the tenure completed, otherwise I imagine that there will be a penalty.
Anyway this offer lasts until the end of September, I think, so if you have little left I think it is better to wait.
@Vorko: Glad it worked for you. By the way, I've been waiting for the bonus since the day before yesterday and nothing ... Did it take you a long time to arrive?
@Kike: I think I have asked you that, but even if the flat rate drops, only the points in the Blue Zone column apply to me ... being without data rate ... 🙁
I just did the portability with Orange, I hope they call me and make me an offer ...
Kike, the girl from the discharge department, who is the one who processed everything, once confirmed the model and the plan I wanted, she told me to stay on the phone for 10 minutes while I processed everything and they sent me three sms: one Telling me that the new flat rate would be activated (which I cannot use at the moment), another saying that my line was associated with the Blue Zone and a third with the bonus. He did not hang up until he confirmed me
@Vorko: Ok, thank you. I will call again to see what they tell me.
@kike: in the end, what happened to your bonus? I'm also waiting for mine since yesterday ...
Thanks and regards!
Hello again, to those of you who did portability to orange and in the end you stayed in movistar, how long did it take to send you the voucher after the movistar call?
Thank you!
I have already received it, I have gone in to tell you that it is fast, but do not think that it is gold either ...
Hello good, look ... my girlfriend has approximately 125000 points, would there be any way that they could give away points so I could take them in the blue zone and so she give me the iphone? without having to sign up for the data rate or anything ...
she now has no iphone permanence or anything ...
Thank you…
Hello friends I wanted to announce that after countless calls, talk to commercials that were literally short (then I explain) I already have my code to get my iphone 4 for 89 euros !!!!!!!!!!!!!!!! !!!
what of the tontita !!!!! : After dogging with her so that she found out that there was a promotion that gives 135000 points, she tells me that after adding 135000 points my balance is 43200? ¿? ¿? ¿? ¿? ¿? In reason that it should have about 170000 and she tells me that I did not even think that before the sum I had 209 and with the sum 43200. Imagine my face. Talking how I would do it to a girl, I told her that after adding the minimum points, she should have 135000, no? Now imagine her face ...... after that, she had to confirm it (talk to her boss) and when I told him that I could not take it anymore that he would pass me to his superior he hung up ... buahhh I almost burst.
But today and there were navigators and I called 900101010, they have processed everything for me, I just need to find the phone number in Guipuzcoa, so if someone knows where to find it, please share it….
that does not decline
Well, I am desperate, I tell you, I asked Orange for portability to have the iPhone, the next day the counter offer I accepted arrived, that was 6 days ago and I still have not managed to send me the redemption code, I am very pissed off and about to ask for the bill and go to Orange.
any ideas? I call and they only tell me that they have 72 hours to resolve the claim and they have already gone 2 times.
Thank you
@Jose: Don't worry, the exact same thing happened to me. Finally, yesterday I received, in the absence of one, two vouchers. Tomorrow I am going to exchange them.
@kike: and how many days did the code take you? Congratulations, by the way if you are from Madrid, have you found a store where they have it?
Thank you
@kike: and how many days did the code take you? Congratulations, by the way if you are from Madrid, have you found a store where they have it?
Thanks and best regards
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