Before we talked about how buying a second-hand device got complicated with the release of iOS 7 and its new locking system that prevents restoring a device if it has the "Find My iPhone" function activated. If you have bought a second-hand device and this screen appears on your iPhone or iPad, you will need the identity of the previous owner to be able to activate it. It may also be the case that you try to restore it from iTunes and it asks for the previous owner's data. We explain how you can solve this little setback. But I anticipate something: it is necessary for the previous owner to intervene, there is no way to do it without him.
IPad or iPhone is erased
The screen that shows the image of the article header shows a deleted device that needs the iCloud account of the previous owner in order to activate. We are assuming that the owner is no longer in front of you, and obviously it is not a good idea to ask for his username and password, so let's explain how you can disable it remotely.
The previous owner must enter the iCloud website and access the option to Search my Iphone, select the device you want to remove from your account and click on the button «Remove from my account» (Remove from account). Once you have removed it, restart your device and perform the configuration, it will no longer ask you for the previous owner's data.
IPad or iPhone is not erased
The steps are the same as before, but previously you will have to erase the device in order to remove it from the account. The previous owner has to access the menu Find my iPhone from iCloud, select your device and click on the «delete» button in the window on the right. When asked for a phone number or message, do not write anything, just click next. Once deleted, we can click on the "Remove from account" button so that it is no longer associated with us.
More information - ICloud security complicates the second-hand market
Can't avoid that option even flashing the equipment?
No
si
If you get it, tell us.
like toni? I'm interested! send me a meil
kaxabuko@gmail.com thanks
Hello Toni, how to jump to security my Mail ancorespinosuarez@gmail.com Tlf whatsapp 653433208 thanks in advance
If you can, it is worth 250 dollars, very expensive, but it is possible: =) If someone is interested, you can contact me eduardo.conexcelreparaciones @ hotmail.com
You can jump and enter the menu but you cannot continue using it as a phone, or as an ipod because when you connect it to iTunes it keeps asking you for the owner's id
How?
where are you from ?
How did you manage to evade the activation
What can I do if I bought an iPhone 4s and the person forgot to delete his account and to top it all; the lady now does not answer my emails
when the jailbreak comes out it will be able to be easier
I found an ipad mini in a cafeteria and I don't know or know who
It is the owner who already blocked it and I do not have the Apple account.
Is there no other possibility?
Thank you.
Excuse me friend, could you solve your problem
hello, this is my story.
I found an iPhone 4s and it was obvious to look for my iPhone and as much as I wanted to restore it, I could not one day the account disappeared and the search for my iPhone was deleted so I put my icloud account and gave it to restore now it asks me to activate it, I put it my account and no can't someone know why this happens?
It is impossible, yesterday I was in a store selling my old iPhone 4 and they told me about the security of iOS 7, that for them it is impossible to resell a terminal that is still blocked, and they know a lot about the subject. Not even selling it to Apple through their recycling system will they accept it if it is still blocked.
With an Iphone 4, I managed to skip the Lock due to loss of the Find My iphone, currently I use it as an Ipod, it is a matter of waiting time, so that more tools come out that allow, to skip «said security»
but tell us how you did it
I already did all the steps, I was able to enter the icloud account and deactivate the iphone search engine, turn it off and turn it on again and it still asks me for the apple id and password. does anyone know why ???
You can, just delete the folder that contains the information to configure it for the "first use" via SSH, drawbacks, it cannot be synchronized with iTunes, if you want photos, you have to pass them through dopbox like the music etc. On the other hand side is like iPod, but better than nothing
how did you do that? With what program did you delete the configuration?
Hello Zefyr32; I have an iPad 2,4 iOS 7.1.2 and I restored it in iTunes, and at the moment of configuring it in the first steps, I got to ACTIVATE iPad and it tells me that this iPad is associated with an Apple ID and that I would have to put those data. via SSH; as you mention can something be done? If you can help me with this I would really appreciate it. Thanks
Atte. Armando
Hello I would like to know how you have achieved it.
All the best
The most sensible thing is that you do not buy devices that have this protection activated, since: they are cheating you, or they are stolen ...
Gentlemen, I bought an ipad of 16 GB and it has this problem, what can I do?
The best thing is that you claim the one who sold it to you, if it was his, he should give you that key, and if not, then he claims ...
sorry Zefyr32 by chance do you have a file to delete said folder or a link from a place where I can get it ???, thank you very much.
Ptd: anything please let me know by email jorge.advincula@hotmail.com
Hey, someone who can help me, I lost AN iPhone 4S and then I blocked it and deactivated the search for my iphone, now they returned the iphone since I blocked it with mje and my number. Telephone but now I can not reactivate it as I have already done The steps indicated but after ONE min. Error appears
Try to restore it.
I bought an ipad 2 in a pawn shop it worked 100 but for wanting to restore it and for not knowing now I cannot activate it because it asks me for the icloud username and password for the activation of searching for my ipad, I am desperate if someone knows how to activate it
I bought an ipad 2 in a pawn shop it worked 100 but because I want to restore it and because I don't know now I can't activate it because it asks me for the icloud username and password for the activation of searching for my ipad, I'm desperate if someone knows how to activate it I think more than one we would appreciate it
What can I do if I bought an iPhone 4s and the person forgot to delete his account and to top it all; the lady now does not answer my emails
friends this is my story, I changed my iphone4 to my brother-in-law for another team, being a team bought by my sole owner, the man began to update it and in that process I created an icloud account and a password to get out of trouble, well now it does not even remember the apple id creation email when it connects to itunes it only shows the first letter followed by several points and the later end of the email, very carefully remove the iphone startup setupp folder through a program called WinSCP connect the iphone in airplane mode to itunes to be able to restore my old iphone with my past backups, my songs, in short, my data, but the real problem is that the iphone appears (WITHOUT SERVICE) place the sim that is from anywhere and also Whenever you connect it to iTunes that is not in airplane mode, it will ask you to restore with the ID and password created by my fool brother-in-law who does not even remember, I subscribe to this forum only in order to know if someone knows a mediumor where to go to apple for in my case that if I own the equipment, that I have not stolen it, nor found it, that its imei and data can be checked where I even have its invoice box and everything else, I want a support For a case like mine, restore the terminal I appreciate if someone has that info I repeat only for true cases of forgetting the id and activation password, thank you, I am aware
Get in touch with Apple's technical service and they will solve it in days
Hello friends I have a problem I want to give my iPhone 4 to my wife, I made a backup copy and left it as it came to me like new! and I opened a new account for my wife! and it turns out that it has been blocked and asks me for a 4-digit code on my phone and when I try itune it tells me that I have to deactivate searching for my iphone from my phone but I can't since it asks me for that four digits! and if I enter icloud with my password or my wife tells me without device Please help them
Hello! I found a mini pad i reset but it asks me for apple id and password, what do I have to do to put it to work?
can you send me help to placeoimports007@gmail.com Thank you
ONE PLEASE, THEY CAN SOLVE THIS PROBLEM THEY SCAMMED ME WITH A 4G IPHOM AND IT COULD ONLY BE USED AS AN IPOD BUT UNLIKELY I PUT IT TO RESTORE FROM THE FACTORY AND NOW I CANNOT USE IT OR AS AN IPOD BECAUSE IT ASKS ME FOR THE ICLUD ACCOUNT AND NOW I DON'T HAVE THOSE DATA USE IT ONLY IPOD OR AS ANYTHING PLEASE SOMEONE WHO CAN HELP ME LEAVE IT AS IT WAS BEFORE 🙁
SOMEONE WHO HELP ME PLEASE MY MAIL IS trins265@hotmail.com Please help me but I will lose all my money…. porafvorrr help 🙁
hi, hey I have that problem. I know that the information of the previous owner is NECESSARY but I can't contact him anymore and I lost a lot of money on that iphone. You can help me, I know there is a way, if you find it I will pay you for helping me.
I have an Iphone 4s and it damaged it does not load and for the same reason it does not turn on the device it is under warranty but because I have activated the application I am looking for my iPhone they cannot change the device I did not remember my apple ID I recovered it but in the page of iCloud with the apple ID no device appears registered so I can't make the claim and the warranty almost expires
THE BIG PROBLEM OF MANY IS THAT THEY BUY A EQUIPMENT, AND THE PREVIOUS OWNERS IF THEY HAVE AN INSURANCE LOCK THE PHONE TO GIVE THEM A NEW EQUIPMENT AND EARN SOME MONEY TAKING ADVANTAGE OF BUYERS WHO DO NOT KNOW THIS TYPE OF SECURITY
I am right now with the ipad of some friends, older people who never turned it off, or updated it and to top it off they put a screen lock on it, and everything else like phone location, icloud etc etc, but they don't remember their apple ID or password , nor your email address to request a new password. I have managed to restore it after hours and bad internet senhal, but now I am surprised that I cannot use it as new since it asks me for the password of the idd cloud. We are on a boat on an island in the Bahamas and these gentlemen need their ipad to see the tides, waves etc, and this thing is unusable, if someone can help me welcome! I suggest that everyone better buy sansung tablets, cheaper and less complicated if they are going to give it to their parents or grandparents, because by fashion, look what happens, many people have no idea how these things work , downloading applications is easy but everything else ……
Hi, I don't have the ituns account for an IPhon4, how can I recover it?
I have found an iphone and I have guessed the id but not the password, what can I do?
put it there in the tuje !!!!
Hello I have an iPhone 4s which x ekivocaccion I got confused in the mail instead of putting gmail I put gmsil call apple and the solution they give me is to answer the security questions which I do not remember and the other option is to present the invoice which I do not have because it is second hand, the solution they give me is that I throw it away even telling him all my data that are associated if someone can help me I would appreciate it because I have quite important medical information my email is mariangelesbriones61@gmail.con thank you very much
Hello, I have an iPad 2 and I found it, it was XNUMX%, but I set it to delete and activate the iPad content, this deleted and lost Apple ID that I use to delete this iPad, I can urgently
Hello, I have an iPhone 4s, it turns out that last week I lost it and I thought it had been stolen, so by looking for my iPhone I blocked it and gave it the option to erase iPhone .... then I recovered it, and now I try with the sim and it tells me no service !! on the net it tells me the phone is not allowed, I have already tried everything, synchronize it with itunes, with another apple id, and nothing works for me !! what should I do?? THANK YOU!!
And what would happen if the person who gave it to me dies of a fulminant heart attack? And since I never turned it on, and days after he dies I turn it on and I want to activate it, how could I do? He would have to add the death certificate of the former owner to the US embassy to give real attest to his desire and even more so when there is news in the main newspapers of his desire.
I am Jorge Labra and I bought a second-hand iPhone 5s by putting my hand I deconfigured it and now it asks me for the password of the previous owner and I do not know how to locate the owner to solve the problem there is a system that can locate it with some of the keys that come in the box where the iphone comes the box has three keys one is imei and there are two more
Hello Jorge Luis, the same thing happened to me, I used the equipment 2 days I configured the icloud with an email that I created and activated search for my iphone with the phone working I got into looking for my iphone I deleted my account the phone was restored and it is asking me for a ID that I do not have but I activated it, I was the old owner, I think I had eliminated it, I don't know what to do.
Hi, I bought an iPad and it was with the ios 7.1.1. I had an activated icluod account, as I did not know the password, I deactivated it through an ios 7 failure after I deleted the account and deactivated the search for my iPad, add my account and my icluod password, everything with WiFi and I accepted it all right until I decided to factory restore the iPad and after doing that the iPad erased everything and when I activated it, the previous account came out and not mine so it crashed… What can I do .. ???
Well my phone was stolen and I activated it in lost mode and it turns out that my iphone appeared and asked me for a code or password to activate my iphone but I do not remember the access code in lost mode and help me please ... ... it is solved just by entering from the wep to icloud.com ??? and enter lost mode and erase my device or how can I get back to using my lost iPhone xfa
Hello, I have an iPhone 5c, which in principle the user did not remember his apple id password, therefore I proceeded to restore it in recovery mode, I restored the phone and I did the update as requested by iTunes on mac, once finished, I start the phone, I pass the setup where I put the language, region or country, and then I connect to the Wi-Fi…. but once that is done it tells me that the device is still locked with the apple account that they do not remember the password ... Thanks a lot.
Hahaha!!! … Everyone who has found, they have given me, they have sold me… no one has stolen or bought for $ 5 ????