How to report fraudulent apps from the App Store to Apple for removal

How to report fraudulent apps from the App Store to Apple for removal

I'm a little tired of looking at and buying apps on the App Store and feeling ripped off, more and more applications slip into Apple that do not do what they promise at all and are a scam in my opinion. So I contacted Apple and they told me the steps to follow to let them know the discomfort about this type of apps:

  1. Enter this Apple support link: http://www.apple.com/feedback/itunesapp.html
  2. Fill in the data and in the "I have Feedback About" dropdown choose "An Enhancement Request" and then "iTunes Store"
  3. In the comments you must write in English, the name of the app and its "id" number, which you can see in the link when you share it just after the word id.
  4. Fill in the data in the rest of the fields and send it. Between all of us, we will surely achieve something.

I have many examples such as the «Digital TV · Full HD» app, it is in the top ten in Spain with more than 3000 5-star ratings. Why? promises to give you more channels if you vote 5 stars, but obviously that does not happen, it is simply a hoax, If you read those opinions with 5 stars, they are mostly complaints, and of course it does not offer Full HD quality, but that's another thing, the really annoying thing is that they deceive you to get positive votes.

There are other examples such as apps that ask you for all credit card details when they are not needed or promise to add features if you upvote them, this is simply a shame.

If you know of other cases or have felt scammed tell us in the comments, together we can make a better App Store.

I leave you a basic writing for those who do not know English (to include in the comments of the claim to Apple), in which you only have to enter the name of the app and its identity number:

The app “appname” with app number «xxxxxxxxx» is a scam, it forces the user to review it with five stars rating to get more features that never appear. Please check the reviews and you'll see why this app is a fraud, everyone is complaining. Please remove it from the App Store.

Regards.

"Your name"


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  1.   marioG said

    A very useful post that I think needed to be explained. You get an impressive goofy face when you buy an app and it doesn't do half of what it promises, or it just doesn't work.

    Besides, with this type of measure, I think that those of us who develop applications for IOS and really work on them will be able to be a little more recognized.

  2.   juandiPhone said

    Great Gnzl post, very interesting to be able to stop dishonest developers.

  3.   LG said

    Very good this post was missing this and to mention all the iblacklist apps in the appstore are a scam I have bought two and they do not work.

  4.   Andrés said

    The same thing just happened to me, I downloaded the unlimtone App from the App store it cost $ 1,99 I saw the photos and the information, when installing I was surprised that it is not what they published there nor the photos correspond, it is very different and useless , they should put a complaint option in the same App.

  5.   Jose Manuel Palomo placeholder image said

    Excellent contribution I think the problem is that people do not report and there is already a group of people who are dedicated to scam through these types of applications, Apple should incorporate a visible button when buying the application to report this type of fraud

  6.   walter said

    https://itunes.apple.com/py/app/cine-movil/id498619950?mt=8
    mobile cinema
    free app that once installed to watch the movies, they ask you to install the full version for approximately 10 u $ and there is no information on the benefits offered by the version.
    Once the full version is purchased, what it does is redirect to YOUTUBE the movie that one chooses from the catalog and it is also necessary to say that most of them do not work or are in a very poor resolution.
    it's a real scam

  7.   Juan José pujol couple said

    I feel scammed, I bought the Autocad 360 Pro app for a period of 1 year for € 44,99 and it started working well, after 2 months, in May they made an update and at that moment it left me in the application for free. I contacted 3 times including a copy of the payment and they replied that they have no notification of said payment. I have contacted Apple, itunes store and they tell me that they have nothing to do with the app and that they cannot help me. So I say that itunes Store is supposed to check the App so that we do not have problems and it is false. Has anyone had the same problem as me? Does anyone know how to help me, I would appreciate it. My email is lencet.group@gmail.com Thank you

  8.   Wilson Daoiz Pereira said

    I bought an IPHONE 5C in a coupon notice, and after paying it through my credit card, I went to pick up the cell phone, and they gave me a »ORRO» cell phone. Can a company use the IPHONE 5C Brand, to advertise and then deliver any other brand .-. ?? Where can I go to clarify this .. ?? Thank you very much, Wilson Pereira

  9.   Eduardo vega said

    the job today application does not work and there are only pure ghost companies, how can this application be eliminated? or better yet, how to block it or warn apple

  10.   gifts said

    Illegal content is sometimes sneaked in, especially within messaging applications such as Telegram. I honestly prefer to have it all hassle free.

  11.   Albert said

    Yes! IPHONEMANIA SCAMS ME! AND I WANT TO REPORT THEM IMMEDIATELY IF SOMEONE CAN TELL ME EXACTLY HOW AND IF SOMEONE ALSO HAPPENED TO NOTIFY ME PLEASE !!! THANK YOU

  12.   Jefferson said

    the same thing happened to me with another app, a charge of 99,99 the app was called fitness balance. When I complained to Apple, they immediately removed it and said that they will return the money to me in the next 30 DAYS. It is too much command in mind that apple is supposed to review the apps before uploading them.

  13.   Soledad said

    VALEPEI !!! I regret having downloaded it, my data was stolen, $ 1.400 was stolen and coincidence that only my cell phone number and password can be changed, my ID or email cannot be deleted, and my alias cbu is owned by another person called ROMERO FLOR MEDICA , a scam and total garbage this application since it was not what I expected and it makes me angry because I needed the money for my baby. I hate them, I hope the app breaks down and they can't steal any more from anyone!

  14.   Piero davio said

    L'APP scaricata da Apple Store, «SkyBlueScan: QR Code Scanner» è a perché frode induces with a single click to sottoscrivere a payment of 13,99 euro to settimana, with the prova period of 1 settimana, tale procedure è fraudolenta e dovrebbe essere bloccata da APPLE. Prima di rendere attivo an abbonamento l'APP deve chiedere conferring all'utente della volontà di sottoscriverlo perché not if a simple mistake of selezione gives part of the'utente even preceded by a period of the prova.