How to fix missing or not syncing contacts with iCloud in iOS 7.1.2

contacts

It may happen that when entering a contact in your iPhone Contacts application, it does not appear in your desktop application. The application that should keep this application synchronized, among others, is iCloud and after updating to iOS 7.1.2 there are users who does not synchronize them or even worse, contacts disappear.

I have to remember that iCloud operability on the iPhone or on any Mac is limited to the moment in which we have the device connected to a wifi, If you stop to think it is obvious, otherwise we would spend an infinity of data just making backup copies and updating any of the applications that we have synchronized through iCloud.

Said that let's see how to solve the problem that addresses us today.

Save new contacts to iCloud by default

Normally this error occurs in people who have multiple emails configured on the iPhone and the default values ​​do not direct the synchronization to the iCloud service, but to the last configured email. Let's see how to do it:

  1. Opens Settings
  2. Accede to Mail, contacts, calend.
  3. Scroll down this menu until you find the section that deals with contacts. Now you will see that it appears as the last option within this configuration to determine the «Default account«
  4. Make sure you have iCloud selected

It is possible that the option of «Default account»Does not appear to you, this is the case of people who they only have one email account configured and it is the same as they have as Apple ID, so there is no need to do anything else, the error does not come from this step.

Locate unsynced contacts

We can avoid the disappearance of the contacts by means of the synchronization that I have explained before, but what about the contacts that are not synchronized? What happens with them is that to proceed to integrate them into all devices you will have to work them from scratch. Let's see how to know what they are:

  1. Start the application Phone
  2. Tap on Groups (up to the right). All contacts will appear according to the originating email account depending on the ones you have configured.
  3. Uncheck inside the iCloud section «Everyone in iCloud«
  4. Click on Ok (up to the right)
  5. Now a list of contacts that are not synced or missing from other devices.

From here it is up to your sole discretion what to do with them, erase them because they are not important or re-add them. What it is very important is that once the check is done and whether you want to simply exit or if you want to add the detected contacts, click again «Everyone in iCloud« before exiting this group option.

I hope it has been useful to you and if you have doubts, comment !!


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  1.   Osiris Arms Medina said

    And what about those for whom in "Contacts" we do not get the "default account" tab (the others do) and in the "phone" application we do not get anything from groups at the top right?

    I have had to look twice if I had 7.1.2 because it seems that you were talking about another phone ...

    1.    Maica said

      Please ignore this article. Half of things are poorly explained and you can lose all your contacts if you do what it says.

  2.   iphonemac said

    Thanks Maica, I was getting a bit messy too. I have more than one email configured on the iPhone and that option does not work for me ...

  3.   gladyslozano3@icloud.com said

    I DO NOT SYNCHRONIZE NOTES, PHOTOS AND CALENDAR WHAT I SHOULD DO

  4.   Richard Leon said

    thank you very much!!

  5.   jm said

    Where do I find the application phone, group, etc.?

  6.   Cecilia said

    Thanks a lot!!! Nobody could solve me about my missing contacts and thanks to this guide I solved it.

  7.   Diane said

    Thank you very much .. excellent .. my contacts appeared again, 3! Effect was synchronization problem with iCloud .. in fact I saw them all in whatsapp not like that in the phone's contacts app .. lots of gcs again !! Your explanation is very clear !!

  8.   Alan bredice said

    It happens to me that when I manually add a contact it does not appear in the contact list, only in the WhatsApp list (if it has one). But when I dial the number of the contact that does not appear, when I am calling him I get the name. Do you know why that happens? Where is it stored?

  9.   Jose Luis said

    Really thank you! I already solved it, thank you very much.

  10.   Mario Abel Urbina said

    Hello everyone. My contacts appear in my icloud account on my PC, but not on my iphone. I already did the group procedure with all the accounts and nothing. Somebody could help me.

  11.   Maria said

    Good morning, when I turn on the mobile today, I get the wasap, as if I had not written anything since then and I have continued using it until yesterday.
    What could have happened?

    Thank you.

  12.   Juanje Peralta said

    Thanks for the help! Some contacts there was no way they would appear, and thanks to this it is already solved. Many thanks!!
    Juanje Peralta

  13.   JOSEP said

    great post you have helped me a lot you are great

  14.   Luis Chavarro said

    Hello
    My problem is that I save a contact on my iphone, then I look for it and it can't find it. Then I go to Wsap because I know that I have talked there, I edit the contact, copy the number and go to the dial function, there when I paste it THE CEL RECOGNIZES THE CONTACT !! and put your name and everything !! but if after several days the flight will look for it, IT DOESN'T APPEAR !!! and I must repeat the edit, copy and paste. EYE I edit and copy not to call by wsap but by the telephone line because the quality of calls is better, and my plan is unlimited.

    slds.

  15.   Luis Chavarro said

    Hello
    My problem is that I save a contact on my iphone, then I look for it and it can't find it. Then I go to Wsap because I know that I have talked there, I edit the contact, copy the number and go to the dial function, there when I paste it THE CEL RECOGNIZES THE CONTACT !! and put your name and everything !! but if after several days the flight will look for it, IT DOESN'T APPEAR !!! and I must repeat the edit, copy and paste. EYE I edit and copy not to call by wsap but by the telephone line because the quality of calls is better, and my plan is unlimited. I don't find instructions for this case anywhere.

    slds.

  16.   Luis Chavarro said

    Hello
    My problem is that I save a contact on my iphone, then I look for it and it can't find it. Then I go to Wsap because I know that I have talked there, I edit the contact, copy the number and go to the dial function, there when I paste it THE CEL RECOGNIZES THE CONTACT !! and put your name and everything !! but if after several days the flight will look for it, IT DOESN'T APPEAR !!! and I must repeat the edit, copy and paste. EYE I edit and copy not to call by wsap but by the telephone line because the quality of calls is better, and my plan is unlimited. I don't find instructions for this case anywhere.

    slds.