It is true that repairing our iPhone in an "unofficial" workshop can be much cheaper than doing it in an Apple Store, that the prices that Apple puts on repairs are not exactly cheap. In addition, in many cases the repair is so irrelevant that we do not appreciate the difference between a third-party part and the official Apple one, however, from now on it could be very expensive, iOS 9 is starting to block devices that have been repaired with unofficial Apple parts. This measure is going to bring a lot of tail without a doubt.
After updating to iOS 9, many users have found that their iPhone emitted the so-called "error 53" so they will not be able to run normally. Above all, it is affecting those who have changed parts related to Touch ID and the screen. What is really striking is that these users who report the blockade, have been using their device for quite some time once it has been repaired, has been once updated to iOS 9 when they have encountered the famous «error 53», which makes us think that it is a measure by Apple to avoid these types of practices, which are bad for business economically and bad for business as far as representation is concerned.
Once updated, these owners have been left with a nice paperweight, one affected has been precisely a journalist, Antonio Olmos from The Guardian while doing his job. Therefore, users who suffer this bricking have also been left without the data they housed in the memory of the device, since it cannot be accessed in any way. Obviously Apple does not offer any type of repair once this error is found, so go preparing your wallet, and if you have made repairs outside the Apple SAT, do not update. The problem is spreading, en iFixit are getting an abnormally large amount of searches for the "error 53", so that little by little it will be the daily bread. Apple has hunted down unauthorized repairers.
I think it's perfect. This is how Apple protects those of us who play fair. All manufacturers would have to do it.
Play fair you say? I pay my money for the iPhone and then once I buy the terminal I can't repair it, where do I really feel like it? or even myself.
It's like if I buy an Audi and if I want to change the wheels or the official dealer or the car stops… .. losing € 25000.
Well no, some gentlemen in California from their luxurious offices decide for me, how, when and where I have to repair it.
I will tell you that in my case I have to travel 40km to the nearest official store, with the expense of time and money that that supposes.
I hope they recover with this measure.
Gem, you're throwing rocks at your own roof. Playing dirty would be if you steal the pieces, or rip off Apple, or what do I know. Repairing an iPhone and refusing to pay the WILD they ask of you is not foul play. Much less when it is in a legal repair establishment. Please, I also have Apple products and I'm happy with them, but let's not applaud everything without first sitting down to reflect.
This measure, the only thing it does is force you to pay what they want you to pay. That in my town is called having a monopoly. If they have a monopoly on repairs, they can set the prices they want without fear of competition, because either you pay it, or you run out of mobile. Something that is completely opposite to the free market. And trust me, Gema, you don't want to live without the free market.
If they don't back down, I'll turn to Android, as much as it hurts. I refuse to keep going through the hoop. You do what you like.
You are a son of a bitch. Delayed.
Do you have piles or something?
Go insult your neighbor. Out of here.
This is from iOS 9.0 or a newer version like iOS 9.2.1?
It would be necessary to see how Apple solves this problem, since, for example, people who live in countries in which we have authorized device repair services, what measures should they take? Traveling to the US to repair your phone? Crazy!
When you change the screen to an unofficial one; all good
Then when you restore: PUM death error 53.
I spoke to an Apple technician and he told me that only they can change my screen without having that problem.
More than everything happens in the plus.
But that inconvenience did not occur in the 5S. It was elimino that was saved.
Source: my horrible experience.
I find it creepy on the part of Apple, once you buy your ipjone you can do whatever you like with it ... under your responsibility if that means charging it or not ... I have a 4s to which I myself changed parts to extend its useful life but as far as bye bye Apple….
Well, everything indicates that this iPhone 6 will be the last one I have, it seems absurd and stupid that you have to take YOUR phone wherever Apple wants you to take it, I would understand it if no one was trained to fix it or if Apple gave free maintenance to the phones but being that any technician who understands phones can repair it because this restriction has no head or tail ... we are buying a phone, not renting it to have to do what the company wants, I will wait until later to see what happens because the last thing i would want is to go back to android
I would change the title of the post to: "Apple blocks devices that are repaired by the corner store or by the neighbor who knows how to change screens"
Any professional technical service that knows a little about the operation of iOS devices knows exactly what error 53 is and what causes it. It is caused by human error and activated by Apple to fill, in my ponion, even more his pockets.
Luckily there is life beyond the official Apple service, you just have to get advice.
This error 53 is not explicit in iOS 9, the error was always in iOS 8, which happens that many sent with the technician their devices damaged the Touch ID, they do not realize why it was not necessary to restore or update and when one comes out New version of iOS and they install it is when the problem arises and they relate it to that it is a collection measure from Apple to only take it with them, when it really is a security measure, which they already had since ios 8 since the Touch ID is linked to a motherboard is its unique fingerprint so when restoring it does not accept it for security. The problem is with the Touch ID itself, it is not on the screen, but some give them the error when they change the screen why the Touch id is stuck under the sheet that covers the screen so if the technician has mishandling it can damage Touch id and when you restore or update it gives you error 53, which is why the Touch id is damaged or disconnected or one of its pins is broken, it can work as a home button but no longer the fingerprint reader. Do some more research before making a very superficial note. I technically have changed screens of the iPhone 6 and 6 plus and there is no problem with the restorations. Except if the touch id is damaged or it is changed.
What Adrian says is totally true, the problem is that the touch id is linked to the board by hardware and can only be changed at Apple since they are the only ones who have the machine to serialize it. Ios 9 like the rest of ios does an internal hardware check when you do an update or restore when it detects that it has a touch id that does not correspond or is damaged, error 53 jumps. From experience you have to be very handy to break that flex but really the problem is the destruction that is done to the terminals by being manipulated by personnel who do not have the knowledge or preparation for it. I see it daily and then the tears come when I can't offer them a repair at a reduced price ... I don't know how much you complain when the same or more blowing from the corner of the corner than Apple being a replacement of very poor quality ... Screen change in an Appstore 125 € 6 normal, 6plus € 150. Clients have confessed to me paying similar amounts out of ignorance.
When you change your screen, you must put your fingerprint reader on the broken screen and not a new one.
When you do a format and you do not have the fingerprint reader, error 53 appears, and that is since version 8.0, to get out of error 53, you must install your original fingerprint reader otherwise it will never end the operating system again.
Everything indicates that if I have to repair it in an AppleStore, this will be the last iPhone I have. Bravo Apple.
Well, look at me it seems perfect, if you have money for catching an apple product, you should know that repairs etc. it must be done by them or by a licensed professional.
The same happens with cars, you buy a high-end one, but then for tires you go to the cheap garage next door
I think that the article a bit alarmist, after reading in the ifixit forums, it seems that the problem is in the home button on a flex that connects to said button and lcd screen, and if care is not taken in the placement it can break one of the tiny cables that it carries, which are very delicate, but it is not that Apple is blocking the devices. The insults and the rest, the problems are human, something that we can solve ourselves 😉
I am from Argentina
We do not have technical support as in other countries
Then what do we do ? We do not repair it?
It is not the right thing to do if they want to sell the equipment in the world but do not have support
One more fact about the mind
It happened to me that the lens of 6 sticks out
Be lightning
And they recognized that they must improve this but that for now nothing can be done and the cost of changing it is 300 dollars
It is good that it happens to the apple fans, for continuing to sponsor them, I like the iphone, but I do not agree that if my cell is mine bought out of contract, come and impose me ... Since they made the change to the lightning cable, I left the iphone and I bought an android, and the iphone I use as an ipod ... Those people are not going to be taking $ 30.00 out of my pocket every time the charging cable is damaged ... For my apple it can go bankrupt as a company
Well, I think it's okay why when the iPhone is stolen and they can't unlock it, they sell it for parts, they stole his from my brother half a year ago and we suppose they took it apart and sold it like that, so it's a good way to finish co. Crime and if it bothers you, take care of your equipment, protect it and do not throw it away, so you will not have to spend more: v
I think you take this from the wrong side, imagine that you save sensitive information on your iPhone protected by Touch ID, they steal it, they change the touch and screen and go! Total Access,
I see it very well, a very good security measure.
What a lack of education there here please is that you are disgusting ...
Apple does not block it on purpose but the flex cable carries a unique code that is the one stored on the motherboard, if you change the Touch ID (it no longer has that code), and when you update you get said error 53 because no it finds the unique code that is on the plate and as it is different it blocks it ...
In addition, opening your imposes is already lost of the guarantee if I am not mistaken ...
Of course Apple is expensive, but realize that they are the only ones who can change the screen ... I prefer to pay 400 euros for the repair than to have a paperweight iPhone and have to buy another one that costs more than 700 euros.
It is as they say above if you buy an Audi r8 and put "cheap" covers on it, what will happen to you that they are going to screw up ... and what the Audi people will tell you, that they have bought yours that are for that car ...
Anyway… .but please speak with respect… it costs nothing !!
Thanks and best regards
Well, I think the best thing about Apple is its operating system with the security it provides. I have an iPhone 5S
But the prices they put for their repairs seem incredible to me.
In my case, he had a fall and flattened a "Pelin" in a corner. It doesn't really show. But dust has gotten into the camera lens and the photos turn out badly. Anyway, if I want them to clean it for me. Just that, no new parts or anything else. € 250 from the wing. Amazing !!!!!
I ask you. I live in Argentina, there is no apple store in my country, I have the closest one in Brazil, and there is no technical service that repairs iphones here, now when it comes to selling if there are stores that do. Any apple product that I have breaks and will I have to travel to Brazil ??? Oh my God…. It's crazy, it's the first time that I disagree with Apple, if this continues, it seems to me that instead of winning, it will start to lose
Exactly one of the reasons why I don't like and never will like iPhone or any apple product. When I buy something no matter what, I understand that what I buy is mine and that I do with that something what I want, when I want and how I want and Apple wants to control what you can not and how you can do it in your iphone. Apple for my apple is basofia.
I remember that in Spain when a car was inspected by an UNOFFICIAL workshop, it lost the warranty. In the end the judges appeared and hit the OFFICIAL workshops in the nose. In the end the same will happen with Apple but it will take a long time since we do not find out here. It went with Apple's one-year warranty to now with this. And nobody raises their voice or says anything.
This is already the height of this company, they believe that one pays for the phone and it is still theirs hahaha, what a laugh I get from the number of idiots who continue to buy a phone like that and with the same phone from 10 years ago, I will never return to Iphone and if they give me one I'll sell it
Hello, yes this has happened to you. The solution is to change the FLEX cable, it looks damaged and that is why it leaves the mobile a brick.
What atrocious I have had to read ... but hey it seems that what Apple does there are some who will always defend it.
Indeed, error 53 resides in the touch id and in many cases it is solved by replacing the old one if a screen change has been made without changing it, but what happens if the touch id breaks? If it's screwed up having to put up with it because there is no way to fix it (you can change the home button, but the touch won't work), well, keep a paperweight without prior notice because in my case that happened to me. I have lost my information for updating my phone that had a non-original touch id because the closest Apple Store is almost 200 km from my city and if I decide to send it, I would have more than a week without a phone. My mobile is my work tool ... and Apple has totally FUCKED me without warning ... I have gone through all the Iphones on the market and today the day is over. Sorry Apple but it is not the way or the way.