What to do if my iPhone, iPod Touch, or iPad won't turn on

It is not very common but it should not surprise us too much if an electronic device seems that it does not want to turn on. This would be even more strange if we are talking about an iPhone, iPod Touch or iPad that is only a few months old. If so, has the device been broken? Well, it is always a possibility, but before we consider it damaged we will have to do some tests. In this article we will show you the steps to follow if your iPhone, iPod Touch, or iPad won't turn on.

Press the sleep button for 10s

There is a possibility that an electronic device suffers a small problem that prevents it from turning on again as it would normally. If we normally try to turn on the iPhone, iPod Touch or iPad by pressing the sleep button for two seconds and we see that it does not respond like that, the first thing we have to try is to press the sleep button for a little longer. This would make a small reset And if the problem is not significant, you can probably turn it back on normally.

Connect the iPhone to a network socket

This is always funny: we think that our device has a battery, but we are wrong. Actually has run out of battery, something that can also happen if it does not have much left, we think it should hold on but a background process has consumed it faster than we expected.

Keep in mind that if the entire battery has been exhausted we will have to charge it for a few minutes before our iOS device responds. If it has run out of battery, we will see an image that will indicate it on the iPhone screen, soon we will hear the charging sound and the iPhone, iPod Touch or iPad will turn on.

Force a reboot

If we cannot turn it on and the device does not turn on after several minutes connected to a network outlet, we will test a reset, but something more aggressive. It is about forcing a restart, which is achieved by pressing the start button and the rest button at the same time until we see the apple.

It is said to force a reboot solves up to 80% of those little problems that we do not know how to solve in another way. If after several seconds since we press both buttons at the same time we do not see the apple, we will have to go to the next point.

Restore

This is usually the penultimate step to any problem. If we have tried everything and the device does not turn on, we have to try to restore device. But how do we restore it if we can't turn it on? It's actually very simple. We will do it as follows:

1. We open iTunes.
2. We connect the cable to the iPhone, iPod Touch or iPad.
3. We press and do not release the start button.
4. Now we connect the other end of the cable to the computer. The Mac or PC will detect that we have connected a device in recovery mode, so it will tell us and offer us the option to restore it.

Contact Apple Support

While we can always get it to be repaired by a third-party service, it's always worth it contact the official SAT, especially if our iPhone, iPod Touch or iPad is under warranty. If it is not, we have to keep in mind that Apple's diagnostic software will be able to tell what exactly is the problem that is preventing our device from turning on. In addition, Apple is usually quite honest and we already know what can happen in an unofficial service: they can tell us that it has more than it has and an unofficial repair can come out for the same price as an official one. But, in any case, it is also true that we can find an honest third-party service and that the repair comes out for a much lower price than it would if we took our iPhone, iPod Touch or iPad to Apple.

Have you had a problem that prevented your device from turning on?