Very often, the publications are for us the means of helping you, not only in an impersonal way as tutorials, because we take advantage of our particular experiences to tell you first-hand what is happening in the Apple world. Today I come to tell why Apple presents a SAT that can be totally different depending on the Apple Store you visit, and why the most beautiful and central is not always the best. In my case, I am going to talk to you about my rare experience in the Apple Store in Sol, Apple's flagship in Spain and that, however, may not always be at the level of other more modest stores such as Murcia or Marbella.
I am not going to say that I have visited many Apple Stores, but the truth is that I have been to a few, Barcelona, Marbella, Murcia, Sol (Madrid), Geneva, Zurich, Rome, Berlin ... Having had excellent treatment in all of them, but preferably in Murcia. The Apple Store in the latter city has always given me an excellent service, both in technical services for the iPad and as a replacement for iPhone 5, 5s and 6 devices without major problems. In fact, it will not be the first time that I have even gone without an appointment to the Apple Store in Murcia (200 km from my hometown) and the friendly manager who has been there since the store opened, has always done her best for making a hole for me even at the last minute. However, there is the opposite pole, the Sun Apple Store, twice I have had to go to this emblematic Apple Store, and without a doubt it will be the last.
Apple Technical Service Background
I have always been a strong advocate that Apple's after-sales service is without a doubt the best of all technology brands., and I will continue to do so despite this latest development. To better understand the story, we will summarize by saying that always, always, always, my device was ruthlessly changed, due to the failure of the Power in the iPhone 5, due to a failure in the Home of the iPhone 5s and due to the crescent + dead pixels on an iPhone 6. All these changes occurred in the Apple Store in Murcia, the last of which was even without an appointment. In the latter, they gave me a refurbished iPhone 6 model in impeccable condition, and they promised me that I would never see the crescent of the front camera again. Here the nightmare began.
The Apple warranty on this device expired in mid-October, it was at the beginning of October when they gave me this new iPhone. It was December, and there it was again, the happy crescent of the front camera. With less hope than you win, I set out two weeks ago to open an Apple Web Chat to discuss my problem despite having no guarantee. Everything was going smoothly, they called me from Ireland to take over the device, they offered me a free express replacement despite no warranty, thanks apple once again. But I was in Madrid for personal reasons, so I decided that they would do the same to me at the Apple Store in Sol, they saved the postage for the courier and I received a more "personalized" treatment, so we agreed, on January 20 I would have a new device.
The bad atmosphere of the Apple Store in Sol
Sol's Apple Store is not as pretty on its continent as its content. At the same door you can see a group of always perennial young people in the right area, the free WiFi is the reason. Inside you expect to see tourists, but it is not like that, Hundreds of people use the Apple Store as their personal cyber, they are not interested in the product, just use it for free, the condition of the test devices is lamentable, extremely dirty and many broken, an iPad with the power button sunk, an Apple Watch smudged in chocolate, broken mice in the iMac section, and the laptops are worthy of a fryer from McDonalds.
You go by appointment, but you queue for 10 minutes to be referred to a table, where you will be another twenty minutes on average to be attended to, you have already been lost for half an hour. That appointment was requested by Apple Support itself from Ireland. Well, I am attended by a young technician (not Genius) who tells me that he has no idea about my case, that my device is not under warranty and that I could go back the way I came, my face was a poem. When he showed him the Apple Support Mails, he decided to call Ireland, fifteen more minutes, to tell me that I'm right, but they won't give me another iPhone to repair my screen and come back in at least two and a half more hours. I was about to go into a rage, so the boy decided to refer me to a superior ...
The difference between a Genius and an Admin Genius
After the technician summarized my case, the superior decided to approach me, in a sea of apologies, an hour of lost time and a thousand attempts to drain the package later. Obviously, I agreed to the screen change, nobody likes to rummage through our device, but I always abide by the good faith of Apple's SAT. The Genius Admin (or Senior) got it, cut my waiting time to 2 and a half hours up to one hour (supposedly I shouldn't wait for anything since technical support guaranteed me a new device) and offered me a protector from the store to replace the one I had on my device. And I ask, after losing two hours, where they have tried to dispatch me several times, wouldn't it have been better to do it this way from the beginning, as I agreed with Apple SAT? Something was wrong in that Apple Store.
A sea of stress and bad faces in Sol, never seen before
The Genius of the Sol Apple Store seem to the top, and it is not a personal tantrum, that day Twitter was full of users complaining about more than an hour of delay in the Sol technical service. You can look for hours at a product, no Genius will come to sell it to you, something unheard of, generally in the Apple Store a Genius is already advising you on a product even before you look at it, that in the Apple Store of Sol does not happen.
I can get to understand it, the Apple Store in Sol is a store where 90% of attendees do not have the slightest intention of buying anything, They are only going to see if they can fold the iPhone on duty and see their Facebook profile from the largest iMac on the display. I spent about half an hour playing on an Apple TV while a Genius looked at the ceiling less than two meters away, and that, of course, I never saw it in an Apple Store.
Conclusions after my fifth step on the Apple SAT
However, I take the opportunity from here once again to congratulate Apple's SAT, without a doubt the best, the solution they gave me was totally satisfactory, they promised me that I would never see the crescent in the front camera again since these screens are They were built solving that problem and they gave me an additional 90-day Apple warranty against another possible disagreement, but if I had been more conformist, the first Genius would have sent me home. And that is not typical of the most emblematic Apple Store in Spain. Also thank the Genius Admin who did not hesitate to solve the problem in less than five minutes, and the last technician who attended me, since he was full of sympathy, in fact, he solved my problem while I took a look at the BB8 robot from Star Wars that They have on the upper floor of the exhibition, he went up to attend me without any problem. The last thanks to my partner, who holds me longer than the Genius in each visit to the Apple Store. A ten for Apple, but a failure to the Apple Store in Sol.
The comic moment of the afternoon
My highest respects to this man, who by appointment, went to the Apple Store in Puerta del Sol with his iBook (1999-2003) to have some kind of software repair done. You can see how the device is not plugged in, so the battery is healthy. And the lord handles luxury with the trackpad. This one is a true Genius.
Being honest, I understand that what we expect from Apple is always an exquisite treatment, and in this case it was not.
But the worst treatment received at Apple (as is this case) is far better than any of the competition. That you have lost time, or some inconvenience can be understood. But the end result is more than obvious: you came in with a problem and in a couple of hours you came out with a solution. Tell me in which company (nor the
English cut) you come out with a solution in hours. In none. So this criticism is towards the store staff and their condition, the company and its service did not work, as in your case.
The Apple Store of Psg de Gracia in Barcelona is a style like that, passive sellers who come to spend the day as quickly as possible and do not make the company flow, I filed a complaint for not changing my iPhone with an obvious failure. I went to the second Apple Store that there is a Barcelona "the machinist" and it is another world, everything I like etc and they changed my iPhone within 5 minutes of being there.
I also had problems at the sun apple store, something that has never happened to me at the xanadu or parksur store. In Sol they had me waiting for more than 3 hours and they even accused me of having manipulated the iPhone and that is why it did not work to finally give me the reason after "only" 3 hours of waiting….
I think the main problem is the population that goes to this appstore ... I must emphasize that I DO NOT WORK in any appstore, but it would be necessary to see hundreds of people per minute who only come to fiddle with the products without any kind of intention to buy them .. and part of the rude on duty that are millions…. I do not apologize for the behavior of the workers of this appstore, but I do understand them.
regards
I understand that there is a lot of bad manners, that there may be a lack of personnel and that they do not give enough. What I do not understand is that a person is excused who is not doing his job well, saying that many "customers" come in who do not want to buy anything and are poorly educated.
And I have been in that store and the truth is that the Genius Bar does not work properly. I had no problem in Marbella, here I was waiting more than 45 minutes after my time. The person who receives and then sends you to the famous table was quite impertinent. Luckily, the guy who attended me was super nice and he replaced the terminal without any problem, (he replaced my 6s plus after 20 chaotic days of use). I know I'll never go back there but it's a shame.
Excellent story Miguel, you almost feel living it, without a doubt a pity that they hire reluctant people and above all that the people who go do it to be an idiot, if I decided I would move the store to another neighborhood, more than anything because from the moment the one with people at the entrance (the cani phenomenon) sucking Wi-Fi on duty is already a sad sight of an Apple Store so carefully designed and so beautiful, in short, I am glad that in the end you have had a solution and I hope someone put a remedy to that Apple Store, which over time will go from emblematic to horrifying.
Well, I have already been several times and I have never had any problems. Also, I have NEVER found the devices exposed in such a disastrous way as you relate them. I guess you had a day when the store couldn't be more crowded ...
Well, I have had worse experiences in the Apple Store in Murcia, which is the one that is closest to me. Apple's after-sales service will seem great, but it is clear that you do not know many others. For me it is disastrous and gives you the feeling that they have already collected their money and that they do not care about me ... that you continue to be their client. That is honestly what they have conveyed to me, not to mention the staff who have stumbling around and looking at the shrews doing nothing and not serving you. As an entrepreneur, I wonder who is responsible for that store and if they have any kind of business or business management knowledge. When I see those things I think if Apple, who is the one who pays them, does not realize the problem. Sure, then I look at my iPhone 6s Plus and the € 1079 it cost me, which has sold millions of units and I understand everything. Know how long the goose that lays the golden eggs lasts.
Goodnight.
The truth is that I know several others, I have Sony computers and devices, I usually buy on Amazon, I also have several things from fnac and for example, my Macbook Pro is from El Corte Inglés, precisely because of After-Sales Attention, and of course, that of Apple is one of the best, sadly, but it is one of the best.
I had not posted my experience in Sol, but I already put the story, the only time I went to the AppStore, was on October 9 of this year, I went because I had a problem with my brand new iPhone 6S 128 Gigas bought in France, the day of the launch in that country.
Well, I go into the appStore, a guy receives me, I explain my problem and he starts to look at me with a bad face, commenting that where he had taken that iPhone since precisely that day was the launch in Spain, I replied with the origin of the iPhone and Without further ado, he told me that he could not attend me since on launch days Sat does not attend, that he would come back the next day. Resigned without understanding what churros have to do with merino, I left and coincidentally returned the next day, well, I saw the same boy, I approached him and if you want rice, no, they couldn't look at me why not I had a previous appointment, it pissed me off, since I had been the day before and no one had told me about the appointment.
My goatherd was such that I decided to call Sat from the same AppStore and that if as always super friendly, they did not know how to ask me for forgiveness and it is more then they were more than three days calling me about my problem and apologizing.
Finally, to say that the problem was not a minor problem, I have been in this world for a long time and something if I control it.
As a download I will say what I always think, in the world there are kind people because there are also a large number of unpresentable, the bad thing is that you do not expect we will find in an AppStore where I have always had an exquisite treatment.
PS My big problem is that I am not from Madrid, and of course in my city I do not have an AppStore.
All the best
I have been to several apple stores and by far the treatment of the employees of La de Sol is the worst I have seen; Little empathy with your problem, you wait to buy, they tell you to wait in an area without moving for about 1h -yes, when you buy the ipad mini4-, and if you leave there you lose your turn, and that you are going to spend € 500! And they don't care. A pasotism never seen in an apple store. And the queues for an appointment are weeks in some cases, and they do not give you a solution. An unseemly disaster for apple but increasingly in keeping with the company's image.
I am the lord of the ibook, which by the way has fried the battery and it was plugged in.
The truth is that I took it out of curiosity, I wanted to know what Apple told me about such a "vintage" team. The Genius who attended me enjoyed messing with my ibook as much or more than I did, seeing his face of illusion when handling such an old computer with Mac OS 9, he did not stop freaking out with the OS.
The attention at all times was perfect, the support they give for those teams is software, not hardware, which seems amazing to me, does another brand offer something similar?
My experience in the Apple Store in Sol has always been good, it is true that there are many people (it is to be expected due to their situation), but those who work there have always attended me with a smile and a lot of interest in my problems, always solving them.
I appreciate that you consider me a true Genius, but I would have appreciated more if you consulted me when using my image (not very lucky, as you can see). I would have been delighted to have commented on all this with you and even recommended that you get in touch with a GUM (Mac User Group), forums where you can really learn and enjoy apple devices, there they are true Genius ...
Good evening "lord of the iBook."
I am not going to take the comment too seriously, since we are full of trolls in this world of the internet, and more makeup stories I have seen (in fact it would not scare me to know that you are an employee there taking it as a joke). But I am glad that the photograph is not taken the wrong way, in fact, it is appreciated that it is duly retouched to blur the face with the mere intention of not being recognizable. The hustle and bustle and the moment did not allow for a better or consensual photo.
If you ever want to tell us about your experience in 2016 with an iBook you can use the contact section and we can arrange an interesting article. Greetings.
PS: The photo seems lucky to me, since it combines its polo perfectly with the iBooks;).
PD2: It is true that the iBook has the charging connector on the right, unlike modern models, so it does not seem that it is charging from this area.
Well, I am very sorry that my comment does not seem serious to you, from which I deduce that you do not care about my experience with a jewel such as ibook IN FULL 2016 !!!!
I just wanted to clarify a couple of things:
- The only thing I have as a troll can be my appearance, the unfortunate image I said was because of my incipient belly, not because of the quality of the photo (the blurring of the face and the effect to erase the rest by the way) .
- I do not work in the Apple Store, nor do I have anything more to do with Apple than being a satisfied "standard" user of the brand.
- I'm not going to continue with this conversation, I think it leads nowhere, but I find it a bit regrettable that you disqualify the opinion of a reader who was there precisely at that time (Wednesday, January 20 at 17:45 p.m., right ?)… At no time have I been offensive nor was it my intention to troll your publication, although I am not surprised that others do it (now I am being a little offensive…).
I hope that other opinions have better consideration than mine ...
No man, nothing is further from the truth, I just wanted to make a point that the registration method prevents me from knowing that it is really you, do not be offended, but we received a huge amount of troll comments that we must moderate, and we no longer distinguish well .
I do not disqualify your opinion at all, you are all welcome here, I really appreciate it, I hope you liked the photo, seriously, but there is no problem if you want it to be further retouched to make it less recognizable.
It would be ideal if you contact the iPad News team to tell us about your experience with the iBook in 2016, seriously, it is something that I commented a lot before uploading the photo with those who accompanied me in the Apple Store, I would like to know first-hand how it performs, we could write something interesting. Do not hesitate to contact if you are interested 😉 I am no longer in Madrid, but you could pass us some photos of the iBook and thus we make a more enjoyable article and first personal.
A greeting.
Summarizing
1. Apple offers you to expressly replace your terminal out of warranty by sending one to your home
2. You decide that you better go to the busiest Apple store to get it fixed
3. You go home with a solution in two hours
Try to do the same in the fnac, english court, media markt, etc…. That we are going to laugh seeing the end of the experience.
By the way, genius are only the ones who repair and take care of Macs problems. I'm saying this so you know and don't mess around too much. Never a genius will be next to an Apple TV (or any other device) explaining its use. They are technical.
Dear Friend Miguel Hernandez, I have seen that you have written 510 entries on this website, which I imagine will be very interesting so I want to help you so that your publications are a little more exact. I am going to explain to you what is the name that is given to each store employee and their function, in this way you will avoid confusing readers when they read your articles:
SPECIALIST: They are the guys who are in the stores helping you choose the product you want to buy, they are the ones who receive you at the entrance and those who charge you, they are also in charge of helping you in the configuration of your new device.
CREATIVES: They are in charge of giving personalized training ONE TO ONE and WORKSHOPS Free Workshops.
FRS: They are Technicians in charge of giving you solutions to iOs devices
GENIUS: They are Technicians in charge of giving you solutions to iOs, Mac, Apple Watch and apple TV devices
GENIUS ADMIN: They are the ones who are in charge of delivering your repaired device and those who keep the parts inventory control for repairs.
MANAGER: They are the store managers, they are the ones who manage complaints and control employee schedules.
There are many more positions inside the stores but these are the most visible to customers, I hope this will help you for your next publications.
Well, this attempt to "discredit" the sun apple store does not suit me, I mean, broken equipment? Dirty? Bad attention ? What are you telling me ? The issue does not square me much, it gives me that it would have been more like your attitude or something like that ...
I have gone without an appointment and I only had to wait 10 min.
Whenever I have been they have treated me wonderfully, by appointment, without an appointment, for support, to ask silly things, to buy, for training, anyway ...
More like I have read in other blog that in the store of Murcia the sat is not very fine, but come on, I do not know.
Good, I do not understand the expiration of the guarantee that you comment here, if it is an iPhone 6, in October it would have 13 months (since it came out in Spain). We are 2 years old here, right? Therefore, they did not fix it out of warranty
It happens that in Europe and Switzerland, the guarantee of the first year of the equipment is offered to you by the person who manufactured the product. The one for the second year is offered to you by whoever sold it to you. It is normal that, if you buy an Apple phone through an operator or a non-Apple seller, the second year of warranty is offered by that reseller and not Apple. Even so, Apple often takes into account your situation or your inability to go to the seller (it can be online and, therefore, somewhat uncomfortable). It also happens that if, as a company, you have deducted VAT, the product only has a one-year warranty. It is all in the Law of Guarantees and in the Law of the Consumer. Furthermore, the second year warranty applies only in national territory, that is, where the product was purchased.
I completely agree with you. In the Apple Store in Sol I have always received the worst of the faces and a disastrous technical service. And that you go with an appointment that takes 3 or 4 days to give it to you and you arrive and they make you wait more than 30 minutes at least almost always. Thanks for sharing your opinion, now I know that it doesn't just happen to me.
The Apple Puerta del Sol is a real chaos, they make you wait an hour, they don't fix your problem, they are a disaster !!!
We had the problem with a worker from Barcelona. He took out the sim from the old mobile to insert it into the new i-phone and broke it. Then he wanted to put it back on the old cell phone and locked it. We were 3 days without a phone. A piece hands scissors !!
I have had the worst possible experience at the Apple store in Puerta del Sol. I'm not going to elaborate on what surely any Apple customer can appreciate in that store: untidy, long waits despite having an appointment, little interest in solving problems, rush to finish and poor quality of customer service. What happened to me was worse: on June 21 I took my 6 Gig iPhone 128S, which I bought in Mexico in October last year to replace the theft of my iPhone 6, and since I live between Mexico and Spain, and the The device turned off and / or restarted randomly, sometimes after a low battery warning despite the fact that it showed 30 or 40% battery, and I had already taken it to an official Apple supplier in Mexico without obtaining results (they erased the content and restored the settings) and that's how I got to Puerta del Sol. The technician who attended me on that occasion told me, while quickly manipulating my device, that the problem was caused by a series of applications that had to be removed and reloaded. I warned him that they had already tried in Mexico without success. He also eliminated them along with all the known networks and some other items that I could not understand or which ones or why because he did not bother to explain it to me. I went home with a bad taste (and had to retrieve the known networks one by one) but thinking that the problem had been solved. A few days later the same thing happened again on several occasions. To document the case, I managed to take a screenshot of the iPhone when the window appeared warning that it would close due to low battery and I also took photos from the iPad to the iPhone screen when it restarted with enough battery. I made an appointment again, they gave it to me for June 25, I arrived, waited at least an hour and a 'technician' attended to me who came to tell me that the problem was that I had 40 thousand photos on the device and had to be removed . I explained that these photos were stored in an Icloud storage space paid for by me monthly and that - according to my understanding - on the iPhone they only appeared in the background and counted for memory only when downloaded and added that even if they were not, I did not understand how the battery had to do with memory. The technician began to raise his voice until he ended up yelling at me since he must think it was the only way to make himself understood. I asked him to stop yelling on several occasions but he didn't even listen to me because he kept talking above me until I also raised my tone and yelled at him. Then he took it to the tremendous and as a victim he went to the other colleagues who were attending at the same table and one of them assumed the typical corporatist role and yelled at me that if I did not like or understand the iPhone that he was going to buy me a android. I was stunned. I asked him if he understood what he was saying. I told him that I had never received such a treatment in an official Apple store. I asked him for his name and he told me that he did not have to give it to me, I wanted to take a picture of him to make a claim and he approached me threateningly to tell me that his image was under data protection law (I finally took it covertly). I dialed 092 to call the police and he, along with the technician who had 'attended' me, called in a security person, who stood about two meters away with the face of few friends. I asked to speak to a supervisor or store manager, who finally arrived with a visible attitude of fatigue and / or disinterest. After explaining what had happened, he apologized with a small mouth and it did not solve the problem because, according to what he told me, I would have to make a new appointment. As soon as I had time and I was able to recover from the surprise and the bad experience, I contacted the Apple chat and the person who attended me in technical support behaved with professionalism, regretted what happened and assured me that 'that was not exactly the experience that Apple wants their customers to welcome. ' But he suggested that I go to the Apple Store in Xanadu because there they could assure me of good service. Does this mean that Puerta del Sol has become a runaway Apple store? And do I have to travel about 70 km between roundtrip with Puerta del Sol 3 km away? I do not understand that this is the only solution that Apple can offer me. My Iphone warranty ends in October. I still cannot make proper use of a device whose price is more than 1,100 euros.
Silvana, I recommend you swallow and tell a friend of yours to make an appointment and go. people with the fool day, you find it anywhere and also in an apple store.
It is irrelevant, but something happened to me without an old iPhone 5 I had a thousand battles and it was dusty and it was in the lot that has the wrong power button ... already out of warranty and I have no idea where it was bought because I caught it secondhand , I went and found a guy who had a bad day, from the outset he looked at him and told me that surely the problem was due to misuse. etc etc .. and that it was registered in the name of another person… .. come on, I took the iphone and I asked… I told a friend and she said calmly, let me go…
She takes an appointment and shows up with her blonde hair and wide smile, tells her about the problem and in 10 minutes comes out with a new (refurbished) iPhone.
Hello everyone, I also have bad experiences in the sun apple store, when I bought the iPhone 6S before the end of the warranty, the screen in the lower right part was released, instead of changing my phone, they made me wait more than two hours To change the screen, hair included between the case and the technician's screen, 15 days later, I returned to the apple store with the same problem so if they made me change with the 7 apart from a bite in one of the buttons it gets very hot What about the stung or I know what the hell happened because the phone has not dropped, I have never been waiting since Saturday for an answer because they are investigating it? It seems strange to me because in South Park they gave it as a failure of the aluminum that is softer than usual
After knowing that Apple deals with the iOS so that a model before the new one that they put on the market from which they put on the market they manipulate it to delay the microprocessors in order to sell the new model, with me that they do not have to continue with the brand.
This is called lying and deceiving the buyer who has already paid well above its value for the product.
To rob the US there is no problem, they had to be in international courts for sausages.
I get out of apple. I always believed that the high prices for the reliability, quality and customer service were worth it, but all my confidence in the brand has gone down these days.
I use iPhone and for 28 months a Mac book pro that I treated with care and that stopped working last week. The problem was that it did not turn on in any way, as if it had no electrical current, as if the battery was missing or something.
I took it to the nearest center, 80 kilometers from my house, in the Xanadú shopping center where, after doing several tests, they informed me that they should keep it for a thorough examination, but that it gave the impression that it was a plate problem, which would mean a repair of more than 500 euros. How is it possible that the plate of a computer of that level, of 1800 euros lasts 2 years? !!!
I asked the technician who attended me if that was normal and he replied that "it was strange that something like this happened to a computer that was only two years old, but that it was like cars, that sometimes a bad one would come out." I was very concerned about the answer, because that meant that I had been sold a defective computer.
The fact is that a few days later I receive a call from the technical service informing me that it was not the plate, but the keyboard, which would be about 100 euros less than what they had calculated. Curiously, a few hours later they call me again to tell me that in the end it was the plate and that it would cost me 527,56 euros. All very strange.
On Sunday I picked up my computer and asked the lady who attended me (who was not very friendly) if the cause of the failure could be a voltage spike, because on the day the failure occurred there was a storm and the power was cut several times in my building; The employee replied that it could be, but that it could not be determined that they had no means of knowing that; I asked him please if he could state in some way that the voltage spike could have been the cause, because that way I could claim the amount of the repair from my home insurance, but they did not want to do it.
Just a week later the macbook repeated the same fault; I've been waiting 15 days for them to tell me something and no peep. I feel ignored.
They also treated me badly, they are only interested in selling iphone and spare parts.
I even denounced them for consumption. Buy phone, tablet and some accessories. Saying that they didn't even give me the bill is enough. Employees must pay them millions a month. His lack of empathy is zero. Never in my life will I buy a product of yours again. I do not want it or given away. Today, 05 04 2020, in the middle of the coranovirus, no matter what number you call, they tell you that they cannot answer you because your call does not correspond to the time they establish. I've been trying for two days and call when you call in their schedule they always answer the same thing. Maybe the virus has affected all of them and not one remains. One more mystery within the mysteries that has the whole world confined without anyone giving explanations of anything and if they do give them it is to contradict themselves. In the information age, it is when we are least informed and when we should throw into the sea, which is not going to be more polluted, according to what they say, all these devices and return to being human and leave the drug that is hooked to supposedly have world information cause . They have known how to do it very well and the consequences even in the selfies are clearly seen. Now we will work from home and thus will not be spent on buying buildings, and conditioning them. The rest of purchases from Amazon or better from the Chinese, much cheaper and with the same result: total zero in terms of responsibilities for nothing. He who kills gold with gold dies. Nor do they care and we, apparently less, since we drop our gold grains as if we were a mine in eternal production
Today I have taken my phone to technical service to fix. After waiting 1 hour in the street, I went in with my two daughters to the technical service, and they told us to come and pick it up at 8:30 directly (which from what I understand means no queue) and I with my two young daughters have gone to take a walk while we waited. When security arrived, he told us that we have to wait in line again to pick up my phone. It is very cold in the street. And I have to wait for 25 minutes on the street again to pick up my fixed cell phone ?? Excuse me, but what about your respect for the customers ??
Don't you stand in line when you want to go to the supermarket? Or when you go to the bakery? We are in a very special situation that prevents all customers from being in a store, regardless of whether it is an Apple Store, a vehicle dealership or a supermarket.