I think when we talk about the iPhone warranty Many of us have doubts. In fact, they are totally normal because while the consumer guarantee in Spain indicates that there are two years that must be covered for any final consumer product, Apple indicates that its Limited Warranty has one year of coverage, and that in case of that we request Apple Care, we will have covered up to 3 years of our iPhone. So how much warranty does our iPhone really have?
The confusion arises from the particularity of the application of consumer law in Spain, and because of the fact that Apple is an international company. Thus, they simply limit themselves to translating their pages with respect to the American standard, and that is why until recently it was not possible to find answers to the questions easily. Several complaints and many criticisms have made us now read on your website that all these guarantees are extra and are complemented by what the general consumer law says in each case and in each country.
General warranty conditions in Spain
La Guarantee Law according to community legislation Consumption assumes that the seller must answer for all those defects that a product or service presents from the moment it is purchased until a period of two years from this date. As a law, it takes precedence over the specific guarantees that manufacturers can give us and therefore, if your iPhone breaks down due to manufacturing defects or presents a functioning problem without you having carried out any process that causes it or has suffered an accident. , the seller must provide you with a solution free of charge.
Therefore, following this consumer law Your iPhone bought in Spain would have a 2-year warranty and you should claim it from the seller who sold it to you. In the event that you are outside of Spain, a product that has been purchased in Spain has only the first year covered within the European Union (thanks to Apple's limited warranty), and therefore, if something happens to your phone, you would have to send it to the seller in Spain so that it could cover the two years allotted by law.
Apple's warranty
But if this is so, what happens then with what Apple tells us in its one-year Limited Warranty? Actually what is raised is an extra. You can have technical telephone assistance during the first 90 days, as well as telephone, online and in physical Apple stores for the terminal you have purchased. This lasts for one year. Therefore, during the first 365 days you could choose between taking the iPhone to Apple, or taking it to the seller. From the second year, you can only take it to Apple, and with the guarantees that the consumer law basically covers in the event that Apple has also been the seller.
And what about Apple Care? Actually the Apple Care It is an additional insurance that covers the devices that are part of the company's offer. In addition to the extension of the Apple Unlimited Warranty for one more year than the one that comes at no cost for the iPhone (Apple Care has an additional cost to add when we buy one of its devices), the quick replacement for the iPhone is added. In addition, the international coverage that we have told you about previously during this extra year of the two that Apple offers in the package is maintained.
Surely now it is a little easier to understand what the iPhone warranty period that is covered according to free Apple products, paid products and those offered by consumer law. Did you already know this information?
I did not know them .. I bought an iphone in a mobile phone store and asked about the warranty .. they told me it was one year ...
In the Canary Islands it is useless
If you are in LPA, the SAT is in León y Castillo. Banana computer is in charge if you buy it there, like the English court or thephonehouse which are where they are sold free.
regards
Two years for I read it makes it very clear when you enter your account and put the serial number below where it says activated ok free technical assistance ok the following specifies that for I read it is two years what Apple only pronounces one so that the following Pages € 79 and out but it covers you 2
And in the Canary Islands it will be the same as in the rest of the cities, my friend
It's a year of technical assistance, I know from my own experience. Above that they do not make a budget or anything, the one they send you is not even yours fixed, nor a new one, it is a refurbished (recycled) and they do not give you an extended warranty, as if they had given you yours, in addition, that time In SAT it computes with the time of the guarantee and that is claimed in the consumer's office.
2 years, I took an ipad for more than a year to an Apple store and I had no problem with the warranty
There is an error in the article and it is that during the first year you can take it to an Apple Store regardless of where you bought it. From the second year, you will have to take it to the store where you bought it for repair.
The applecare for iphone and ipad are 2 years not 3. 3 years is for mac and monitors. Be careful that you confuse people
https://www.apple.com/es/support/products/iphone.html
It is two years as long as it is bought in the name of an individual, if it is purchased and invoiced to a freelancer or company they only give you 1 year and you can put it as you want they do not pay attention to you, no matter how much the law says there are 2 years.
They are always going to try to "trick" or "bundle" you into buying Apple Care when they already have those 2 years by right.
The claims sheets are passed through the Arc de Triomphe. I say this from experience…
It's two years you look at it wherever you look, they changed an iPad for a new one after more than a year had passed and I had no ticket or anything, if they get silly remind them that Facua denounced them and that you do not leave without your warranty service.
regards
Well, I already tell you that it is not like that in all cases. If you don't buy it from them directly, they only give you the first year, the second year is given to you by the store that sold it. And you can put on them as you want that they do not give their arm to twist. If you want, I can give you the claim sheets that I put in and which by the way have been useless.
And as it is a Limited or Autonomous Company, the buyer is only 1 year.
Hello, do you know if the warranty covers the breakage of the screen glass, thank you.