«My mobile turns off suddenly«. Has this happened to you? Any operating system or electronic device is prone to, at least, small problems that can cause us more than a shock. In addition, the fierce competition from all manufacturers can be a precipitating event, both when creating new software and hardware. The iPhone is not 100% free of problems either, as a strange one that we can experience in which we see as the iPhone shuts down for no apparent reason.
When an iPhone shuts down once and we don't know why, it could have been from anything. An isolated problem is not a problem until it happens more often or we know that it is happening to more users. If we know that many devices of the same family are suffering the same problem, we already know that the brand, in this case Apple, has to publish a statement in which it explains how it intends to fix the problem and if it is due to a failure of hardware or software. But what if we are experiencing this type of failure alone? Logically, if our device is the only one that is experiencing a problem, the fault is in our device. Arriving at this conclusion, we have to investigate whether the problem that affects us is hardware or software.
Causes why your iPhone can turn itself off
That an iPhone turns off by itself is not normal, that must be clear. On the other hand, if this happens to us, it may not be something serious.
Although we are talking about the iPhone in particular, the truth is that all these tips can be applied to all those whose mobile phone suddenly turns off:
- Has run out of battery. It will seem silly, but it is not, especially if we are not looking at the iPhone for a long time. It would not be the first time that we have spent several hours without looking at a device and when we look again we do it to discover that the phone does not turn on. In these cases we can get scared, since an iPhone that has used up all its battery does not usually respond until it has received a little charge.
- Has warmed up. Another possibility is that it has become too hot, has displayed a warning, and then has turned off. It is not very normal, but in summer it can be very hot and the iPhone is deactivated to protect its circuitry. This is something that I have seen when I have gone out with the bike and I have had my iPhone inside its case, it has taken heat and I have seen the warning.
- Due to some software failure. It is not common either, but it can happen. Sometimes a bug in iOS can cause the iPhone to reboot, causing us to see Apple's apple. The normal thing in these cases is that it returns to the Springboard but, if the failure does not allow it, it is also possible that the device shuts down completely.
- The battery is poorly calibrated. Which will bring us to the next point.
Why does the iPhone turn off when it has a battery?
Sometimes it can also be turned off when everything seems fine. But if everything is fine, why does it turn off? Logically, because not everything is as good as we thought. Sometimes an operating system, to put it simply, does not communicate well with hardware that makes up the battery. If the software does not "understand" the information provided by the battery, it will understand that it has a certain percentage that it does not really have. For example, if the iPhone misunderstands that it has 50% battery when in fact it has 20%, when the iPhone software had to mark 30% in reality the battery would be completely exhausted, so, logically, it is will turn off. If we realize that this is happening to us, we will have to calibrate battery, which we will do as follows:
- We use the iPhone until it has no battery left, that is, until it turns off by itself. If we get bored, we can always put a video without sound and leave it upside down.
- We leave it off without using it for 6 or 8 hours.
- Finally we connect it to the electrical network and leave it charging for another 6 or 8 hours. During this time we can already use it if we want, but always connected to the electrical network.
If you have questions about this or want to know the benefits of this practice, do not miss our tutorial to learn how to calibrate iPhone battery.
What to do if your iPhone shuts down suddenly
As we have already mentioned above, this is not normal, but it can have an easy solution. If our iPhone turns off suddenly, we will do the following in order, to eliminate possibilities:
Plug our iPhone to the charger
If our iPhone has suddenly turned off, the first thing we will do, logically, is check if it had battery enough. We may try to turn on the iPhone and it won't boot, but you don't have to panic. Something that I have never liked but that is normal, when an iPhone drains all its battery it will not respond until it receives a little power. We can try to turn it on from the power / sleep button, force a restart, or plug it into a power outlet, but it will not respond and we will think that the device is "dead." But not. If we leave it charging for a few minutes, it will soon turn on by itself. That is if you do not have a much more serious problem. I have even seen rare cases that I could not explain in which as soon as I connected it it has turned on and has marked 30% battery.
If we connect it to a power outlet and after a maximum of 30 minutes it does not respond, we will go to the next point: Force a restart.
Oh, and if it has run out of battery and you want it to charge as fast as possible, follow these tips to speed up iPhone battery charge.
Restart the iPhone
This is the second step we must take if our iPhone turns off when it shouldn't. People say that force a reboot It solves up to 80% of those small software bugs that we cannot explain. Forcing a restart is a very simple process that has no loss in which it is enough that we press the sleep button and the start button at the same time and without releasing either of them until we see the apple of the Apple logo on the screen. You do not have to think about a certain time, if you do not hold both buttons until you see the apple. If we release them before seeing the apple, we will only be able to force a shutdown, which in this case would not help us, since what we want is to restart the iPhone.
Install the latest version of the operating system
This advice is valid for any electronic device that uses an operating system. If we are experiencing a problem (and we do not maintain an iOS version due to the jailbreak, for example) it is best to install the latest version of the software available. It may seem like an unimportant advice, but different software updates are released, in addition to adding new functions, fixing bugs. By installing the most up-to-date version of an operating system we will ensure that, at the very least, we will use a more polished version that could solve our problem.
Restore iPhone
The last step before any problem has to be to take it to the technical service. It's not that it's the worst option, but why bother taking a device in for repair if we can fix the problem ourselves? With this in mind, the last step we will take ourselves is to restore the iPhone. The idea is to make a clean installation that eliminates all possible software problems. The best way to restore an iPhone is from iTunes, so we will do the following:
- We connect the iPhone to our computer with the Lightning cable (or 30-pin).
- If it has not opened automatically, we open iTunes.
- At the top left, we select our device.
- In the window on the right, we choose Restore. This will download the entire system from Apple's servers and install it on the iPhone.
- When it starts, we set up as a new iPhone. We did not recover any backup, since it could drag the problem that we were experiencing and we wanted to eliminate by restoring the device.
And for this, you may be interested in learning to put your iPhone in DFU mode.
Contact Apple Support
If with a clean restoration our battery problems continue, it is most likely that our iPhone has a hardware problem (physical). If we have reached this point, it is best to contact Apple technical service. If the device is under warranty, they will offer us a solution at no extra cost. If it is not under warranty, we will be charged for the repair, so another possibility is to have it repaired by an unauthorized service. But be careful with the latter, since the remedy may be worse than the disease.
My iPhone 6s shuts down on battery
Unfortunately, you may have a Apple recognized problem. The good thing that the problem is recognized is that the Cupertino people will take care of this problem. Tim Cook and company published the following text acknowledging the failure:
Apple has determined that a small number of iPhone 6s devices can experience blackouts unexpected (battery leaks). This is not a safe thing and it only affects a certain number of devices with a number serial within the range of devices manufactured between September and October 2015. Your iPhone will be examined preferentially and we will determine if it is among the devices affected by these problems.
To know if an iPhone 6s that turns off when it still has enough battery left is included in the program substitution, we have to do the following:
- We open the iPhone Settings and touch General.
- Next, we enter Information.
- We scroll down and, in Serial Number, we look for: Q3, Q4, Q5, Q6, Q7, Q8, Q9, QC, QD, QF, QG, QH, QJ.
- If the serial number of our iPhone 6s includes the above letters, we can request a change. If not, the problem is not recognized by Apple.
Now that we know that we can change the battery of our iPhone 6s for free, what we have to do is go to this site e start the process so that we change la battery. On the same website there is also a text box where we can enter the serial number of our iPhone 6s to check if it has one of these damn batteries. If you have it, Apple will give us the option to schedule an appointment at an Apple Store, an authorized establishment or send our device to them through a carrier that they will pay for.
Havehow to know if my iPhone is loading
Knowing if our iPhone is charging is very simple. We will see the following:
- As soon as you connect the cable to a power outlet and the Lightning / 30 pins to the iPhone, we will see an image of a battery big whose color depends on the load that we still have accompanied by a sound that depends on the version of iOS that we are using.
- If we have missed the animation and the sound that I talk about in the previous point, we can still know it in another way: the icon of battery what's on the top right will be acomorning de a ray and it will be this beam that lets us know that the iPhone is charging.
How to know if my iPhone turned off is charging
The Iphone does not show any notification when charging when off, so the best thing to know is to turn it on. Sad, but that's the way it is. It has been a long time since you could know when you pressed the sleep button for a short moment, which made the poop drawing appear, but it seems that the option has disappeared in a recent iOS update
Another thing we have to take into account is what happens when we let la battery from an iOS device to completely run out: when connecting the iPhone charging cable we will see the icon of a depleted battery and a lightning bolt that indicates that we start charging the iPhone. Once done, it will take a little time for the iPhone, iPod Touch or iPad to react, which can be 3 or 4 minutes or a little longer, depending on each case. While it is receiving this charge, if we press the power button we will see the same image of the exhausted battery and the lightning, so be patient. When it has a minimum battery, it will turn on automatically.
IPhone keeps restarting
Personally, I don't recall ever having an issue where my iPhone was constantly rebooting beyond when I installed some tweak from Cydia which was not very polished. But that doesn't mean it can't happen.
An iPhone that constantly reboots may have a simple software problem, although that would be a bit of luck. I say that it would be a bit of luck because it would be unusual and we could solve this problem, in the worst case, by restoring the iPhone, but the most widespread in these cases is a hardware problem battery related.
Apple has not released information on any replacement or repair programs related to battery problems that cause an iPhone to constantly restart, so if we are experiencing this failure and in theory, our iPhone battery has deteriorated for a reason for which those of Cupertino they are not responsible.
With this explained, everything seems to indicate that, in these cases, the iPhone detects a comportamiento erratic of its battery and restarts, probably to protect the computer. The good thing is that the iPhone does not break down anymore, but the bad thing is the constant reboots. If we experience this problem, it is best to replace the battery of our iPhone, something that we can do directly in an Apple Store or by taking our device to an authorized establishment. Another option would be to take it to a third party facility, but this can be a worse remedy than the disease.
Conclusion
Nobody likes to see how their iPhone turns off suddenly, and less considering the fortune we have paid to enjoy one of the best smartphones From the market. It is not something usual, but anything can happen. In many cases the problem is solved by calibrating the battery but, if this is not the case, it is best to take it to an Apple Store. Have you fixed your iPhone battery problems?
We sincerely hope that after the information we have given you, you never have to complain that my phone turns off just suddenly.
It happens to me that it turns off with 40% battery for example and when I turn it on it asks me for the charger as if it had no battery once I plug it into the mains or external battery it returns to its 40% but if I do not have something to than plugging it in, it can cause me a problem that's why in my mochi there is always the mophie.
It is not a battery problem, if not a software problem, it has a bug that already occurred at the beginning of ios 7 but it is still not solved.
The exact same thing happened to me 2 times today, with the battery at 87 and 100%, did you manage to solve the problem? or what did you do
Good morning xfa who can guide my iPhone alone. I can use it by charging if you removed the charger, it must be paid, that must be that, thanks in advance
Restore the iPhone to the manufacturer's state and do not perform restoration through iTunes, and download the applications one by one to identify which is the one that generates the failure.
Hope this solution helps you.
It happens to me too, this plugged in or not, many times it turns off by itself or restarts only being at 100% battery or not, the bad thing is that where I live (Lanzarote) there is no Apple Store, they are only on the peninsula and it would be very expensive for me to take a trip to Madrid just to have my problem solved. I am cut off from the world.
The exact same thing happened to me 2 times today, with the battery at 87 and 100%, did you manage to solve the problem? or what did you do
is it vdd? I restored it and downloaded everything, what happens to me is that 3 or 4 days pass and the iPhone turns off 2 completely black, I load it and it is impossible not even the loading logo appears, do you think that could be that? I've been like this for a month, it turns off 2 and turns on 4
Asu… Two years ago, how did you solve it?
Once it happened to me that when it reached 40% it turned off what I had to do was let it discharge completely and then put it to charge all night and that's it, the battery was calibrated and I have not done it again
It also happened to me, when the battery reaches 40% it turns off and once the battery is charged it is used up in nothing, the wifi also failed me, it appeared as not available and the Touch ID did not work either ... factory but I still had the same problem… ..in the end in the end I went to the Apple store and they gave me a new iPhone
In those cases of battery ... I think it is because the battery is screwed, be careful when charging it other than with the ipad transformer, which is screwed
I have had it since Christmas and I charge it with the same charger as the ipad and at the moment I have not had any problems. I think that all this is due to the battery being uncalibrated or defective.
If any of you who are commenting that your iPhone turns off with 20% or 15% etc. That is, you have the battery in bad condition and you have to take it to an applestore to change the battery for free if you have a guarantee or paying if you don't have it, it happened to me on three different iPhone and I went to an Applestore and they did a battery test and it tells you if the battery is good or bad .. It is an application that has a box in four parts and it is red .. Orange .. Yellow and green and if it is orange, the battery is in bad condition and they change it without further ado and if it is red, the charging cycles have run out.
Hello. I have also had the same problem for a year, my iPhone 5 has almost 2. Well, I went to the Apple Store in Barcelona, after taking the battery test that says "Jose Bolado Guerrero", (orange box) and I didn't they changed it. They simply restored my iPhone and told me that if the problem persisted (persists), I should request a repair from the store where I bought it. Movistar store. In fact, I've talked about this problem a lot around here and I've always been advised to calibrate it, but I've calibrated it a thousand times and it's still the same. I am waiting for almost two years to request the repair.
It happens to me but I have found a temporary solution.
When it suddenly turns off I plug it in to turn it on again once it is turned on, I disconnect it and let it continue to use the battery until I stay at 1%, I let it stay at 1% for a while and now if I recharge it to 100%, From there the problem does not reappear for a long time and the battery works again allowing me to reach 1% without any failure, if it happens again over time, I do the same procedure again.
Thank you very much for giving me the idea of the rinicio, restart it and make it turn on now. I hope the screen does not turn off again. I better sell it before it becomes permanent. Blessings!
My phone turns off without being downloaded and does not turn on it lasts like 2 days off…. And when it works, the symbol is placed on the screen as if it were turning it on and never turning it off: 0 What can I do? Please help !!!!
Resetting it worked for me. from settings-general-reset-delete contents and settings. That is if you save your information first with iTunes or another.
BUT HERE IT IS IMPORTANT WHEN: YOU START THE CELL PHONE AS NEW ASK YOU IF YOU WANT TO RESTORE A COPY OF ICLOUD, PUT IT AS A NEW IPHONE, YOU WILL HAVE TO ADD YOUR CONTACTS MANUAL OR IMPORT FROM GMAIL OR OUTLOOK, IN MY CASE IT SEEMS SOME APPS OR MUSIC THAT DISCHARGED CAUSED CONFLICT AND MADE MY CELL PHONE TURN OFF WITH 90% BATTERY. IF YOU ARE GOING TO RESTORE THE ICLOUD CUP, IT WILL DOWNLOAD EVERYTHING YOU DOWNLOADED BEFORE AND EVEN THE CONFLICT, IT IS BETTER TO START FROM ZERO.
I HOPE IT HELPS YOU… ..
Hello everyone, the same thing happens to me, it turns off suddenly, I have the suspicion that this happens since I update to 8.3 I am going to perform the restoration to see clml.
THE SAME HAPPENED TO ME WITH IOS 8 THE ERROR STARTED WHEN UPDATING
THE ERROR HAPPENS TO ME SINCE I UPDATED TO IOS 8.3
Well, the same thing happens to me and I no longer know what to do because it suddenly turns off by itself and not only that it restarts at a very different date and time.
My iPhone when I turn it on in 5 seconds of turns off. I can't bi to unlock it
MY IPHONE TURNED OFF WITH 80% BATTERY AND NO LONGER WANTED TO TURN ON. WHAT I DO?
My iPhone 5s turned off and it no longer wanted to turn on, it had 80% battery
My iPhone turned off just having battery, what can I do ???
If it turns off and no longer turns on, just connect it to your pc and press the home button and power at the same time for about 10 seconds and that's it, it should turn on.
I had the same problem with my iphone, my intuition told me that it could be the battery and I changed it, so far it has not given me problems.
I do not find the problem on any page, what I am really looking for, my cell phone suspends only as if I flattened the power buttom I am using the cell phone and it suspends and I have to unlock it again and there are times that it does not stop turning off for about 10 minutes It turns on and off rather it suspends, my power buttom does work for me but my cell phone goes crazy, I have the latest ios update I do not know what happens, I have already restored it from the factory and everything but I can not find a solution on any page
The same thing happens to me, I have tried in all possible ways and it does not work, I suppose you have to try to change the battery.
Hello, and how did you solve it? It restarts me every two minutes, no matter what I'm doing, it restarts me and I have to put the password again, and so on ...
My phone every time I lock it turns off. I no longer know what can be and thought that the battery is.
It happens exactly the same. have you found any solution?
My iPhone 5 turned off 3 hours ago and it does not want to turn on, I do not know what happens to it.
Gema steps me the same before and resorbi it first connect the charger the external apple appears then press power + home for 1010 seconds and it will turn off and then press the + volume button until it goes into dfu mode, enter it solves the problem if It has jailbreak in cidiA or unzip the last program that you install if it will not cost you to restart the iphone. To restart the iphone you need to press power + home and after 7 seconds luck power and leave home pisap until it looks like itune. It connects it to the computer with itune and gives it to restart the iPhone, it will last a long time. Hope my comment will help you.
Well friends I have an ipad 2 ios7 the battery can be at 100 or any load and it turns off, it doesn't turn off but sometimes if you help me, my FB is anthony junior ramirez grax for attending me!
Good morning, my IPhone 5 while I manipulate it or alone, it turns off suddenly, I do not know if it is due to problems with the new IOS that I update or with a slight blow that it received on its bottom (protected by its protector totally) where it does not You can see any damage to the casing. What do you recommend that I do?
My iphone restarts randomly 2 or 3 times a day, someone who has taken it to technical service and they have fixed the problem without having to change the iphone?
Thank you very much for the tip! I already turned on, I was full scared.
In my case with my Iphone 4s it crashes if it lasts one minute, it stops responding and I have to restart it, this process is constant and I don't like to do it as frequently as I am doing it.
I suddenly turned off I put it to load and nothing left it all night and it still remains the same
I had 20% battery, it suddenly turned off I put it to charge and it does not turn on. it has not been turned on for about 3 hours ... what could have happened ...
The same thing happened to me for a few weeks I have an iPhone 4 and I have enough battery and it turns off out of nowhere and says that I have no battery I have also left it charging overnight but I leave it on and the next day it is off and it no longer turns on until I let about 5 hours go by and it turns on but it lasts for very little battery life a colleague suggested that it might be the charger but I have had that iPhone 4 for 4 years and I have been deducing it and I think that it is the battery that is damaged and that I need another.
IF SOMEONE HAPPENS THE SAME AS TO ME AND THEY HAVE ALREADY SOLVED THE PROBLEM, PLEASE TELL ME WHAT YOU DID !!
URGENT HELP…!! I was watching FB on my iPhone even though it already had 1%, then the battery ran out, I put it to charge (with that there was no problem), and then it turned on, but after 5 minutes. It turned off, I put it to load again and only the little apple appeared again and again, it turned on again but this time the date said "December 31, 1990" and it turned off again. I really don't know what to do, it makes me a lot My phone is missing, I don't know if the battery no longer works or ... something is missing, please, if you know of any solution, be so kind to let me know. 🙁
I have a white iPhone 4s.
That happened to my iPhone 6, it turned off and turned on with less battery until it was at 1% and it did not charge more from there, I sent it to fix it and they said that the battery had been moved from its place, which is why it did not Contact, it has been almost a week of that and my cell phone has turned off twice today, what do I do?
Hello to me a few days ago I started to turn off my iPhone 6, I also took a picture, it turns off and the same thing that all does not turn on even though this battery, I updated it, I restarted it as a new cell phone and nothing now today, I installed the latest update and it remains the same or it is the battery or it is a virus I am going to take you to see the battery that they told me is about 1000 Uruguayan pesos
My Iphone 5s turned off with 54% charge and when I tried to turn it on it asked me to charge it, I left it for a while and then I restarted it by pressing the power button and the Home button simultaneously and it resets. and that's all turned back on with 54% battery
It started from the first day of use when loaded an overheating, and after 3 days it turns off when left at rest.
Then the battery lasted less and less and heated up the same. Now it is in the technical service.
I will not have an answer from my iphone 6 until February 3.
It happens to me that suddenly with battery and it turns off I turn it on and mistrust the time and date and also put it on charge and since I disconnect it with 100% it stays like that for a long time and then you see that it went down to 45 depends but bone did not show the battery percentage well
I am a bit sick of the dick that my iPhone 5 that I have already changed the battery a hell of a time it turns off with 80% battery and putting it in airplane mode and in low consumption mode. I get a lot of balls and it makes me want to stamp my iphone against an apple store
thanks the information was very useful my iphone returned to normal
mine when it turns off because the battery drains and when I install a new software update, it is a mess to turn back on, I use the power button and power button simultaneously until it looks like the apple, the other problem is that I can not take photo , but the camera works with FaceTime, with Skype, etc, but take one and save it does not, it is a 4s
I bought one nine months ago and it is the second time that it happens to me, it turns off and I have to take it to technical service
I've been without a phone for a day, I don't know why this happens, I don't want any more iphon
I happened to buy it, update the software and it started to restart, I saw some tutorials on YouTube and I restored it, I was doing well for a while but it restarted again and it stayed on the block. What can I do?
It seems incredible to me to buy you the most expensive mobile on the market and that this happens
Hello, I hope you help me
My iphone 4s dropped a small height and is presenting the following problems:
-the wifi is not activated
-no sound
-the battery is always at 100% and when I disconnect the charger it turns off
Aapaga help
I have iPhone 6 for 1 month since yesterday every time I lock it, the screen turns off because the phone is still on, I pressed the off and start button and it turns on, sometimes it asks me to connect it to iTunes, I do it, it resets, it lasts a while, well, I lock it. and it comes back to the same thing, I have been like this for 2 days. Prior to this a week ago I had been left with the black screen without responding, I took it to the technical service, it was fine for 1 week and I returned to the same thing, it bores me:
I have iPhone 5 and I have the same problem ... I already changed the battery a month ago and the problem persists ... It restarts me too many times and every time it passes the screen shows distorted images ... I have done the software 3 times and the problem continues ... I have calibrated the battery 3 times and nothing ... I honestly don't know what to do anymore!
Hello I am having problems with my iPhone 5s for a few days that the phone is perfect (the battery lasts between 10 and 11 hours with normal use) the cell phone has almost two times of use so I no longer have a guarantee that covers it . My fault is that my iPhone from one to the other the battery shows 100% or 92 always fixed values throughout the day until it turns off, when it turns off I put it to charge and turn it on, I use it for about two minutes and the screen turns on blue and it restarts like this a few times but when I disconnect it it does it once or twice more and then it does not do it until it turns off, I have read about the blue screen on iPhones but they are always fixed not like my case that goes and It does it only when it is turned on, the strange thing is that it does it when I connect it and after disconnecting it afterwards it does not do it all day and the battery having its time continues to last as long as it always lasted (I thought that the battery was causing problems but apparently it is not)
I thank you in advance since I don't have money for another phone and I'm not going to give Apple more weight if the phones have these apparently unsolvable problems.
regards
Franco also gives me the blue screen but after it turns me off! .. but now I can't even see the apple, it just doesn't turn on, but the last few times it turned on the apple, dsps heterogeneous blue screen and dsps turned off , until the apple did not want to appear again…. you know why it happened ????
Hello everyone, after a few months with the famous iphone6 battery problem, it turned off, especially when it was cold, yesterday I went to the Apple Store after making an appointment.
After 15 minutes of talking with a very nice girl, she tells me that although the mobile is almost one and a half years old, that they change it for a new one so I am delighted.
I advise you to go to an Apple store! I do not know if it will be common in all or not, in my case it was the Apple Store in Covent Garden in London.
A greeting.
Hello, I am having problems with my iPhone 5s for a few days that the phone is perfect (the battery lasts between 10 and 11 hours with normal use of it) the cell phone has almost two times of use so I no longer have a guarantee that covers it . My fault is that my iPhone from one to the other the battery shows 100% or 92 always fixed values throughout the day until it turns off, when it turns off I put it to charge and turn it on, I use it for about two minutes and the screen turns on blue and it restarts like that a few times but when I unplug it it does it once or twice more.
I have the solution, you have to place your charger in the iphone wait for it to respond once it responds go to settings then mobile data and turn off the fuckin 3g it works for me but then you will have to find a way to fix the 3g I hope so serve them
Hello, my 6 plus cell phone, which came out charism. It turns off all the time, I can hardly use it anymore.
I apply to Apple
I have an iPhone 5 and before it turns off I get stripes on the screen and it restarts, sometimes, because other times I have to turn it on myself, and the battery runs out quickly, but I bought a new one 3 months ago , Thank you.
My computer turns off, in my case it is an iPhone 5. It turns off still having a 100% battery ... I connect it, it turns on again and randomly in a range of 5 to 30 min it always turns off again.
My iPhone 6s has been used for 2 and a half months and 3 days ago it suddenly turned off and from then on, none of the options presented here worked, it is literally dead, what can I do?
It seems like a very common problem. Yesterday my iPhone started to turn off and learn from nothing and not only that, but before turning off it takes a photo of the home screen. It's fucking maddening especially when I want to turn it on again because I turn it on and it turns off again. There comes a time when it works normally but it is incredible that there are such problems in a device like this, especially for the price it has. Has this happened to anyone? I have not even 8 months with him. I am going to wait for the battery to be completely discharged and recharge it for 6 hours, if it does not work we will have to restart it ... ptm!
It restarts every time I unlock it, how do I solve it, it helps
Hello. The iPhone 5 when the battery reaches 35% it turns off then I give the power button the apple comes out and then it turns off again, I charge it and it works until it reaches 35% again that it damages again! I already restored it and it remains the same. Will anyone know how to fix it? Thanks!!
I also get restarted every so often, the iPhone is a real crap nowadays, extremely unstable.
My iPhone 6s turns off at 20%. Today it was turned off at 39%. I have tried restoring it, calibrating battery. Restarting it in recovery mode, I have the latest 9.3.2 version. With all the users who have this insurance problem it is a disadvantage of the OS, because with 9.2.1 that I had when I bought it in 3 months I had no problem. I hope those on the block fix their problem later.
Rodolfo Flores that you have done to me also happens to me the same thing that can be done to solve it
Currently I have iOS 9.3.3 beta 5 installed and it is going well, it no longer sticks those battery jumps falling suddenly from 80% to 71% for example, I leave it at night in airplane mode and it consumes a maximum of 2% of battery that before with 9.3.2 I was consuming 15%. It seems that with iOS 9.3.3 they solve the problem, hopefully so.
Hello, the iOS 9.3.3 still does not come to me to update, my question is if the problem is really solved because the exact same thing happens to me for a couple of weeks, I need help.
Hello xime. The 9.3.3 is currently only for those who are enrolled in the beta program. The pre before the final version. Most likely, next week we will have iOS 9.3.3 for everyone and at least with the beta as I said above I have not had problems. I hope everything is fine since without many users with the same problem.
Hello everyone, for about 15 days my iPhone 6 has turned off when the battery is at 40%, it asks for a charge, I connect it and it appears with 15% still battery, I decided to buy a new battery but I am afraid to change it and that it is not Someone can help me because in an Apple they tell me that it is the battery without checking it and it is very expensive to change it in addition to that I have to leave the cell phone for 10 days, which is a long time 🙁
I need help, my iPhone was discharged and the charger I had is not good at all but it still charged the battery, then it turns off when I press the power button or the middle one or I plug it in, I don't even get the battery, Can someone help me 🙁 I'm bursting
Really ALL your advice works, well at least in my case if it worked for me. When I thought that my iPhone was dead and I saw several pages, yours was the best and it was very easy to understand… thank you. !!
The screen went off, everything works normal, charging and receiving messages but nothing can be seen ,,, I had 7% battery left, what will it be?
Hello! I don't know what happened, but my iPhone turned off and if I press the button for a long time, siri continues to work. I croak that something happened to the monitor.
I changed the new battery to the iphone 5s and now it turns off when the battery reaches 56%, what do I do? I have restored 4 times and configured as new equipment too, but nothing works.
I have an iPhone 4 and it turned off out of nowhere with 38% battery power and it no longer turns on I put it to charge but it doesn't turn on anything it keeps turning off I need your help
I have an iPhone 6, and when I used the Snapchat app when using a filter it always restarted but before going to the apple, the screen changed color, green, pink, etc. and then it restarted, I thought it was just the app and I uninstalled it, and even reset from scratch, I did not reinstall it and recently I was on WhatsApp while listening to music on Spotify and I wanted to take a photo on WhatsApp to send it and it did the same to me. And just a moment ago I was listening to music and watching Instagram Stories and my screen also changes color and then the apple is put on and it restarts. HELP!
Hello, this problem has happened to me again. It started after installing the latest ios 9.3.5 update. With the previous version it did not happen to me. Today having 20% battery has turned off.
This also happened to me two versions of ios ago, and since I am not up to date with the versions of ios on my iphone 4s I suppose that with 9.3.3 the same thing happened to me and 9.3.4 solved it.
As I say, yesterday it was going well and today after the update it starts to turn off.
regards
It turned off even when I had 60% battery, I did not ask to calibrate the battery because it could never reach 0% ... on the weekend I went to a town where there was no cell phone signal, I only had internet service by wifi and my The surprise is that the battery was consumed until it reached 0% ... I left it without battery for 6 hours and left it charging all night, when I got to the city the problem was corrected ... I only have three days but the battery is already charged at 100 and discharges down to 1%
thanks my iPhone suddenly turned off what I did was restore press the start button and the on and off button at the same time and the apple appeared and turned on thank you very much!
I have an iPhone 5s and it took days that when it is not used, the option to turn off appears on the screen, then if I manage to enter the iPhone it blocks, and if I can make a call, it cuts them off.
When it is not used, it turns on, gives the option to turn off or begins to take screenshots.
Here in Guatemala I took it to the centers that Apple has as certificates and they have told me that there is nothing wrong, I have taken it 2 times and nothing. It is unfortunate that Apple does not believe its customers.
Hello, I have an iPhone 6s and the truth is that these tips have not helped me because mine is a special case that I do not know if it happens to others and it is that when I take photos with the front camera with the flash it gets black screen but I can keep walking with it. I already got used to that since I have had it for almost 10 months and now I don't know why but my screen went black and I did all that but it still doesn't work for me, I turn it off and turn it on and it lets me put the insurance but it I do it very fast and even there it turns off, I also did it by restarting it but it does the same to me and what bothers me the most is that it does not turn off if not, as I said, it continues as if I were walking with it but with the whole screen on black
My iPhone 6 gives a problem and it consists in that the image overflows and stays frozen and then turns off when I try to turn it on and puts the apple logo because it usually presents colors and image. Crumbled and restarted. someone told me it was a screen problem, I changed the screen and it continued the same then they told me it was a software problem. I update it and it remains the same. Someone told me that the problem is in the card ... If someone helps me I would appreciate it
Hello, I have a problem with my iPhone 6 that for two days it has suddenly turned off and does not turn on, I already made the first step but when the apple appears it does not start, my series is FFNQ5C6GG5MG.
What advice can you give me and it has been used for 18 months and so far it gives me problems.
Hello everyone, it started to turn off and connect by itself, it worked for about 2 hours or 3 and the story repeated, I restored it as new and it remained the same, I restored the factory settings and more of the same, they called Apple they made me An analysis and they told me that the safest thing is that I would have to take it to repair and that the fault would cost me about € 351, I have to say that it is an iPhone 6 and its value again if you find one is that price. In the end I asked for a new battery and changed it and ……… .. voila ……. Fixed issue, the phone is 3 years old and it is the second battery that I have to change, but now, at least, I have a phone for another time, although the iPhone X will arrive next week and I will leave it to my wife.
Greetings all.
In my case, my iPhone 6S suddenly turned off and nothing, not restarting or anything. I took it to a SAT (one of these in the neighborhood) and they told me it was the battery, but when I went to pick it up they told me that it was not that there was no remedy. The next day it was software that I was going to load the firmware again and that was it. Nothing!!! On the 3rd day I go for him and that nothing, he died! Damaged motherboard !! Just like that: O
Searching for forums I saw a company that they recommended in terms of Apple repair (www.iphonehospital.es), and I a little skeptical after my previous experience I sent it to them but without waiting.
The day after receiving it they tell me that exactly what the motherboard is, and that there is a solution that they repair the plate, the price passes to me and after 4 days I have the terminal at home working like a rocket again.
With all this I mean, that there are many tutorial options and others, but sometimes there is no choice but to go through the technical service and scratch your pocket
My iphone 7 plus 128 gb network ran out of battery and after a few minutes I put it to charge and it did not charge more, what could that be?
The iPhone factory is manipulating or reaching for cell phones to kill them. The iPhone cell phone from the factory, damn it, it is for you to buy another iPhone and if you can sell cell phones so damn bad
from the factory there a system to damage bad cell phones
They put their hands on them so that you can throw them away or hit the ground so that you can buy another iPhone so bad by the hand or they manipulate from the factory so that you buy another so they can sell more cell phones
The iPhones are bad, that's why they put their hands on it from the computerized factory for self-destruction of the iPhone from the factory they send signals to the satellite from the factory to kill the iPhones and thus be able to sell more cell phones with those tramullas wanting to take away customers from sansung, don't be stupid, don't buy more iphone buy sansung that never have those problems to put hands to damage them
My ipod nano turns off when I put a song and then it turns on again, only when I put a song from any menu, the only way it lets me play it without turning off is by playing it from the cover flow, do you think you can help me with that? Thank you.
Juliana, you're a nonsense talking machine.
"This iphone shut down unexpectedly due to the battery not being able to supply the maximum power required. Performance management was applied to help prevent this from happening again."
This message gives me my iphone 6s.
What happens?
Good morning
My iPhone 8 turned off on Tuesday of this week, it turned on yesterday night and today it turned off again and it does not register the battery level, that is, the screen is black. Somebody help me
Hi, I am experiencing a problem with my iPhone 6. My battery is turning off many times in a row. And when it turns on again, the same charge level appears with which it was turned off. Could someone help me