For some time now, technology is reaching more services, being a much more comfortable way to manage large amounts of information from anywhere and comfortably. In recent years, several American companies have begun to manage all the information about their flights digitally, including navigation maps, passenger management, billing ...
Both Microsoft and Apple are competing for this sector, but it seems that for now Apple is doing much better, something logical considering that Microsoft has completely left the world of telephony and cannot offer full support for these types of companies.
Delta Air Lines has just announced that starting next year it will replace all the devices that it currently uses to manage flights, Surface and Lumia 1520 tablets for the 10,5-inch iPad and iPhone 7 Plus models. The investment that the company will make will be about 47.000 iPad and iPhone 7 Plus devices for the entire staff that is currently in charge of managing flights, whether they are hostesses, pilots, assistants ...
Thanks to the use of the iPad, the billing of all the drinks, meals or purchases that are made in the returns it will be done practically instantly, which will speed up the process and the time they spend wandering the aisles of airplanes. Despite the agreement that Apple reached with IBM, it appears that Delta Air Lines will continue to rely on software designed by Microsoft to continue to manage all the information, although over time it is likely that IBM will take over developing specific applications if you haven't already.
Delta was one of the first companies to start using electronic devices with flight plans in 2011, but it was not until 2013 when it reached an agreement with Microsoft to be in charge of managing all the necessary infrastructure through tablets and phones when the company it directly replaced paper by electronic devices.
