What to do about the strange problem of a flash that does not turn off on your iPhone

The little problems that we see in the software can be annoying, but I think they are nothing compared to the ones that we can physically notice. That has been a problem that you have reported to us in which an iPhone 5s saw as its flash never turned off, and never means never. What can be happening to an iPhone so that its flash does not turn off and what can I do to fix it?

Personally, I would soon end up telling the affected person that the problem is physical, that is, hardware, and to find a way to repair the iPhone as soon as possible. But the fact is that not all of us have an easy task of taking an iPhone for repair to an official establishment, so, first of all, we can try to see if we solve the failure via software. Here we explain what we can do (although we will probably not be successful).

My iPhone's flash light never turns off

Then what do we do? Okay, the problem is most likely physical, but we can always test a few things before taking it in for repair.

Take a photo with flash

We already know that the flash is on, but we are going to try to cause it a kind of reset. To do this, the only thing we will have to do first of all is open the Camera application, make sure that the flash is activated and take a picture. Hopefully this will return everything to normal after the photo is taken.

Force a reboot

You have probably already read this solution many times, so much so that it can get tiring, but it is that Apple unofficially says to force a restart fix up to 80% of those little software problems that we cannot solve in any other way. We will force a reboot as follows:

1. We press the start button (home) and the off button at the same time. If we have an iPhone 7 or an iPhone 7 Plus, the home button is replaced by the volume button down.
2. We hold both buttons until we see the apple.
3. When we see the apple, we release the buttons.

We will know if it has worked instantly. If not, we can always wait for the operating system to start to see if the flash turns off once and for all.

Restore and update

If you have come this far, things are not looking very good. I think forcing a reboot should turn off our rogue light if the problem was software, but before we start moving things to take away or send our iPhone to Apple, we can still go one step further. It is about restoring iPhone with iTunes and do a clean install (without recovering backup). During the process, we will also see if there are any updates available. If there is, it is best that we install it, so that we will make sure we are using the latest version without dragging any possible software failure.

Take it to repair

This is what we commented at the beginning of the post, that the failure was most likely a physical fault and that an iPhone repair was needed. In this case we will have three options available, four if you are very daring:

• Call Apple so they can repair our iPhone. If we live near or in a country where we can send our iPhone to an official Apple workshop, it is best to call them to schedule an appointment at an Apple Store or a collection of our iPhone.
• Call Apple to take it to an authorized store. This is similar to the previous point, but for those who do not have an official establishment nearby. The guarantees should be the same as those offered by Apple itself.
• Take the iPhone to an unauthorized establishment. Like car workshops, there are also establishments that are supposed to be able to repair any electronic device, some of which are specialized in mobile devices. In this type of establishment we can find everything, for good and for bad. Careful with this.
• Repair it ourselves. Most likely, if you are reading this post it is because you are not capable, but it is an option for handymen.

I hope you have managed to turn off the light of your flash. How did you do it?