Noise is detected during calls with iPhone 8 and 8 Plus

Noise on iPhone 8 and 8 Plus

Multiple users of iPhone 8 and 8 Plus they are starting to report annoying noises when they make calls from your devices. Apparently these noises come from phone handset and it has even been detected in some cases that it can also come from the speaker of the same.

Although those reported bugs are a minority, We are going to detail these failures with the sound below and clear up any doubts that may arise regarding its stability as Apple's flagship product as of the launch of this article.

Noise during calls with iPhone 8 and 8 Plus

As reported by some users when they are making a call, with the iPhone 8 Plus, you hear a unpleasant noise and annoying for the correct compression of the call, whose origin is unknown.

This noise has been detected both when we make the call in a normal way, with the terminal close to our ear and also when we activate the speaker mode in said call, although the latter has not been reported too much. As for the applications that produce it, apparently, they are all. That is, those calls in which a WiFi connection, a connection 4G or similar or just a voice call.

Noise during FaceTime calls

Of course, as we say, when we use third-party applications, which give us the ability to make calls VoiceIP, such as WhatsApp or Telegram, but it has also been detected that even in the native app of FaceTime the noise is still present.

In addition, it does not matter where we are when making the call, whether in a closed place or in an open space, the noise persists and continues to interfere with the call. An iPhone 8 Plus user with this problem has stated the following detailing what noise is like and when it is perceived:

It's a high-pitched crackle, like a burst of audio that happens intermittently from the top earpiece speaker during calls. Some calls are fine and some are noisy. It is not audible in the headphones or the speaker, only through the earpiece. The person who receives the call does not hear you. I don't know if this is the hardware or the software, but one thing that got me thinking it is software related is that if you switch to the speaker for a few seconds and then go back to the earpiece, the cracks are resolved for the duration of the rest of the call. If this were a hardware problem with the headset, doing this shouldn't make a difference.

Software glitch

Apple has already noticed this failure I have already sent some solutions that could indicate that the failure is not caused by the hardware but quite the opposite. The fault appears to be located in the so you are already looking for a way to fix it. At the moment, the only solution that is being given in this regard is restore device with factory settings and start a startup process with our iCloud backup.

Despite these reported failures, the majority of users who have been able to purchase this terminal have not detected this problem, so it is not an alarming figure. To date, data on this failure are only known in United States, but if you are an iPhone 8 Plus user in Spain and have noticed any strange noise, write us in the comments to learn more about the problem.


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  1.   Gerard said

    Hello !!
    Exactly what you have said happens to me on my iPhone 8 Plus.
    If you want more information I will be happy to provide it.
    regards

  2.   Luis said

    Goal of sir !! this news has a minimum one week. It has already been corrected with ios 11.0.2

  3.   Jose Miguez said

    Good!
    This week I had no choice but to send my iPhone 7 Plus to Technical Service under warranty after finding the following faults:
    - Siri stopped working.
    - The audio messages in iMessage were accompanied by a noise that caused the message to remain in the background and not be understood.
    - When using the front camera, the image looks perfect, but the audio had the same poor quality as in iMessage.
    Interestingly, calls and audio messages from WhatsApp and Telegram worked perfectly (which would rule out a hardware problem at first).
    In the same way, when I connected the headphones or the Parrot of my car, everything returned to normal with Siri and the noises disappeared.
    In a terminal with 7 months and the price of the iPhone 7 Plus, everything has to work yes or yes.
    Obviously I have restored it from the factory obtaining the same result.
    I guess it will get to me next Monday. On the Apple repair website they indicate that "product has been repaired and shipped." Let's see how it goes.
    A greeting.
    BouzaS

  4.   Janire Bartolomé Lecosaiz said

    Here 1 with an iphone 8 plus in the latest version of ios and the noise continues. Tomorrow I have an appointment at the official store

  5.   MIGDELINA GAXIOLA RUELAS said

    The same thing happens to me I am from Mexico and when I make a call they do not hear me or they hear me with a lot of noise if they could solve this it would be very useful

  6.   Maria said

    The same thing happens to me with iphone 7 plus. I updated to IOS 12.2 and the problems began in Factime, WhatsApp and video calls in general, it is like a speaker, that the other person does not notice but the noise is very loud. What I can do?

  7.   Florence Viglione Lara said

    Hi, I'm Florence from Argentina, yesterday I bought the iPhone 8 and when I talk on the phone it makes the noise described above. When I use the headphones it stops doing it. That I have to do?

    1.    Justa said

      I am surprised that these comments that I am reading! These comments are from 2 years ago and it is the same thing that happens to my iPhone 8 Plus, they do not hear me well and it makes a lot of noise, the wassap messages only hear noise and I can only speak and be heard by putting on my headphones. Does anyone know something

  8.   FERMINA SERRANO ESCOBAR said

    GOOD, I BUY A BRAND NEW IPHONE 8 ON EBAY AND IT TURNS OUT THAT APPLE SAYS I HAVE NO WARRANTY AND MY PROBLEM IS:
    WHEN I MAKE ANY KIND OF CALL ON THE PHONE HEADSET, A SERIES OF BEEP AND NOISE ARE TODAY, AND I DON'T KNOW HOW TO SOLVE THIS PROBLEM AND IT HAS THE LAST UPDATE 14.3

  9.   Maria contreras said

    I am from Chile and Iphone 7 when making calls there is an interference of a voice that interferes with the call, not clear but annoying when listening. There is some solution for that problem.

  10.   Elisa said

    I have an iPhone 8 and that sound happens to me on calls, it comes out sometimes and other times it doesn't, it only goes away when I put it on speaker. And I'm from Spain